<?xml version="1.0" encoding="us-ascii"?><!--RSS generated by Chameleoni RSS Generator v1.0 at Fri, 18 May 2012 02:40:55 GMT--><rss version="2.0"><channel><title>Live Job Feeds</title><link>http://www.ichameleon.eu/elite/</link><description>Job Feeds from chameleoni jobs database</description><generator>Chameleoni RSS Generator v1.0</generator><item><title>SOCIAL MEDIA MANAGER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311268</link><description><![CDATA[Main Purpose of Job                                                                                            The main purpose of the job is to improve and develop the social media presence for the company.  Reporting to the Head of Digital Media, the role holder will take an active responsibility for outlining the strategy and output for the social media channel, concentrating specifically on the brand?s Facebook and Twitter channels.  He/she will also play a pivotal role in identifying the gaps and opportunities that exist in the channel and make strong recommendations on how the company can improve its output versus the main competitive set.                                                                                                                           Key Responsibilities                                                                                           ?	Develop and influence the direction of social media strategy  ?	Take active responsibility for the look, feel and development of the company Twitter and Facebook channels ?	Manage day-to-day social media campaigns involving competition ideas, opinion polls, editorial content and all blog and posting activity ?	Demonstrate creativity and forward thinking and plan activity around major sporting events and high profile TV and entertainment vehicles ?	Ensure the company regularly ?tweets? and posts all relevant and topical updates relating to the above areas of sport and entertainment ?	Develop a strong relationship with the Trading Department in an attempt to gain a regular stream of betting related news and content ?	Proactively monitor and respond to questions and comments from the community and friends and follower base ?	Continually monitor the competitor base and use this information to develop and benchmark the brand?s social media output ?	Help develop a process that sees the social media presence become a 24/7 customer engagement channel  ?	Work closely with the SEO, online marketing and affiliate marketing teams to help co-ordinate all integrated online output                                                                                                                           Skills, Knowledge and Experience  ?	Proven experience within the social media space ?	Proven experience within a leading online betting or sports focused company ?	In depth knowledge of sportsbook, casino games, poker and all other online products ?	Strong editorial and verbal skills ?	Ability to work flexible working patterns to meet the needs of the business ?	Ability to continually improve and enhance the company?s social media output                                                                               ]]></description><pubDate>Thu, 17 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311268</guid></item><item><title>PROMOTIONS OPERATIONS EXECUTIVE, GIBRALRTAR - EU APPLICANTS </title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311019</link><description><![CDATA[Elite Recruitment International are looking for a Promotions Operations Executive to join a leading online gaming company in Gibraltar.  Job purpose and scope  This is a great opportunity to work within the Gaming Operations Team; the successful candidate will be responsible for day-to-day running of online Live Casino &amp; Skill Gaming sites, as well as the Table games within the Vegas &amp; Games sites. Tasks include but are not limited to reporting on site performance, monitoring competitor activity, improving customer service, testing new products and helping deliver all aspects of the Table Games development roadmap.   The purpose of the role will be to assist the Promotions Operations Manager in all areas of operational support to include Online, Mobile, Promotional &amp; Player Payments.  Specific responsibilities  ? prepare all bonuses and manual adjustments in line with company procedures  ? Review of all payments made to VIP?s &amp; non-VIP?s through re-activation promotions  ? Assist CRM and Content teams for gaming ops bonus and promo payments  ? Identifying and ensure appropriate actions are taken to resolve / mitigate against key issues, risks and dependencies across projects and programmes  ? Supporting the Promotions Operations Manager in the smooth delivery of the business project within KPI?s and company targets  ? Allocation of promotional payments for all gaming ops products  ? Payment of bonus payments for VIP players  ? To ensure all projects are agreed with the business and prioritised accordingly  Essential skills/attributes  ? Experience of assisting in web based internet projects  ? Experience of delivering social commerce projects  ? Experience in gaming, sportsbetting or other highly transactional environments within e-commerce such as on-line retail is preferred.  ? A strong customer focus, recognising internal and external customers, establishing effective relationships.  ? Strong communication (verbal/written) and influencing skills, with an ability to manage internal and external relationships up to senior levels of management   Desirable skills/attributes  ? Experience of ?end to end? software development projects  ]]></description><pubDate>Wed, 16 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311019</guid></item><item><title>SLOTS OPERATIONS EXECUTIVE, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311014</link><description><![CDATA[Elite Recruitment International are looking for a Slots Operations Executive to join a leading online gaming company based in Gibraltar.  The successful candidate will be responsible for the day-to-day operation of Online Slots, including maintaining financial reports, promotions, testing new products and liaising with multiple 3rd party account Managers to ensure the smooth operation of the sites. Furthermore, the Slots Assistant will assist with the delivery of all aspects of the Slots roadmap which includes International projects &amp; Mobile.  Specific responsibilities  ? Maintain financial data spreadsheets and produce daily reports on site and individual game performance.  ? Assist with the specifying, testing and implementation of new products.  ? Work closely with the Gaming Operations team and filter ideas/recommendations into the roadmaps.  ? New slot launch analysis ? Create promotional ideas to generate extra site traffic and income.  ? Administration of promotions to ensure participants are paid in a timely manner.  ? Provide detailed analysis on all onsite promotions and new product roll-outs.  ? Monitor competitor sites and report on any promotions or initiatives of any significance.  ? Attend regular product meetings and minute said meetings. Be prepared to discuss KPI?s and developments.  ? Be first point of resolution for all escalated queries from Customer Services.  ? Play a key role in supporting Slot Games customer service functions on a day-to-day basis to include providing training and supporting documents.  ? Develop and maintain the relationship with 3rd party suppliers.  ? Develop and maintain the relationship with 3rd party supplier Customer Support functions.  ? Assist with the successful planning and roll-out of new products and other various developments.  ? Project management of quick wins.  Essential skills/attributes  ? A passion for Gaming in particular Slot games.  ? Strong analytical, communication and organisational skills.  ? Experience and understanding of Gaming CRM and Marketing.  ? Ability to influence at all levels.  ? A strong understanding of Microsoft Office Products, specifically Excel.  ? Experience of the online Gaming market, ideally as both an operator and as a player.  ? Flexible and adaptable to changing organisational needs.  ? Flair for creative and innovative ideas/creations.  ? Experience of Project management an advantage.  ? A willingness to learn and develop.  ? Evidence of strong customer focus.  ? A willingness to travel to facilitate development of Roadmaps.  ? Proven track record in working to and delivering to targets an advantage.  ? Need to be available to be ?On Call? as and when required.  ? Ensure that all business requirements are met within the scoping of product specification.   Desirable skills/attributes  ? Experience of Databases would be an advantage.  ? Knowledge of Gambling Commission legislation requirements would be an advantage. ]]></description><pubDate>Wed, 16 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311014</guid></item><item><title>TABLE GAMES OPERATIONS MANAGER, GIBRALTAR - EU APPLICANTS </title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311011</link><description><![CDATA[Elite Recruitment International are looking for a Table Games Operations Manager to join a leading online gaming company in Gibraltar.  Job purpose and scope  This is a great opportunity to head up the Table Games Operations within the company online Live Casino &amp; Skill Gaming sites, as well as the Table games within the Vegas &amp; Games sites. Reporting on site performance, monitoring competitor activity, improving customer service, testing &amp; creation of new products and delivering all aspects of the Table Games development roadmap.   The successful candidate will be responsible for the day-to-day running of all Table Game Operations and will report directly to the Head of Gaming Operations.   Specific responsibilities  ? Managing and developing financial data spreadsheets, KPI?s and production of daily reports on site and individual game performance.  ? Managing and developing the Table Games Operations Executive  ? Developing the specification for testing and implementation of new products.  ? Work directly with the Gaming Operations team and filter ideas/recommendations into the roadmaps.  ? Create innovative and new promotional ideas to generate extra site traffic and income.  ? Administration of promotions to ensure participants are paid in a correct and timely manner.  ? Manage the table scheduling in the Live Casino and Tournament schedule on the Skill site.  ? Provide detailed analysis on all onsite promotions and new product roll-outs.  ? Monitor competitor sites and report on any promotions or initiatives of any significance.  ? Conduct regular product meetings and report to Head of Gaming Operations. Be prepared to discuss KPI?s and developments.  ? Be first point of resolution for all escalated queries from Customer Services.  ? Play a key role in supporting Table Games customer service functions on a day-to-day basis to include providing training and supporting documents.  ? Develop and maintain the relationship with 3rd party suppliers.  ? Develop and maintain the relationship with 3rd party supplier Customer Support functions.  ? Deliver successful planning and roll-out of new products and other various developments.  Essential skills/attributes  ? A solid knowledge of and passion for Live Casino, Skill gaming and all Table games.  ? Have excellent analytical, communication and organisational skills.  ? Solid experience and understanding of Gaming CRM and Marketing essential.  ? Ability to influence across all levels of the business.  ? A strong understanding of Microsoft Office Products, advanced user specifically in Excel.  ? Experience of the online Gaming market, ideally as both an operator and as a player.  ? Flexible and adaptable to changing organisational needs.  ? Flair for creative and innovative ideas/creations.  ? A willingness to learn and develop.  ? Evidence of strong customer focus.  ? A willingness to travel to facilitate development of Roadmaps.  ? Mature and sensible attitude and outlook at all times.  ? Proven track record in working to and delivering targets within tight deadlines essential.  ? Need to be available to be ?On Call? as and when required.  ? Knowledge of Gambling Commission legislation requirements.  Desirable skills/attributes  ? Experience of Databases would be an advantage.   ]]></description><pubDate>Wed, 16 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311011</guid></item><item><title>TABLE GAMES OPERATIONS EXECUTIVE, GIBRALTAR - EU APPLICANTS </title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311010</link><description><![CDATA[Elite Recruitment International are looking for a Table Games Operations Executive to join a leading online gaming company based in Gibraltar.  Job purpose and scope  This is a great opportunity to work within the Gaming Operations Team; the successful candidate will be responsible for day-to-day running of online Live Casino &amp; Skill Gaming sites, as well as the Table games within the Vegas &amp; Games sites. Tasks include but are not limited to reporting on site performance, monitoring competitor activity, improving customer service, testing new products and helping deliver all aspects of the Table Games development roadmap.   The successful candidate will be responsible for the day-to-day operation of Online Table Games, including maintaining financial reports, implementing games and tournament schedules, promotions, testing new products and liaising with 3rd party account Managers to ensure the smooth operation of the sites. Furthermore, the Table Games Assistant will assist with the delivery of all aspects of the Table games roadmap which also includes International projects &amp; Mobile.  Specific responsibilities  ? Maintain financial data spreadsheets and produce daily reports on site and individual game performance.  ? Assist with the specifying, testing and implementation of new products.  ? Work closely with the Gaming Operations team and filter ideas/recommendations into the roadmaps.  ? Create innovative and new promotional ideas to generate extra site traffic and income.  ? Administration of promotions to ensure participants are paid in a correct and timely manner.  ? Assist with table scheduling in the Live Casino and Tournament schedule on the Skill site.  ? Provide detailed analysis on all onsite promotions and new product roll-outs.  ? Monitor competitor sites and report on any promotions or initiatives of any significance.  ? Attend regular product meetings and minute said meetings. Be prepared to discuss KPI?s and developments.  ? Be first point of resolution for all escalated queries from Customer Services.  ? Play a key role in supporting Table Games customer service functions on a day-to-day basis to include providing training and supporting documents.  ? Develop and maintain the relationship with 3rd party suppliers.  ? Develop and maintain the relationship with 3rd party supplier Customer Support functions.  ? Assist with the successful planning and roll-out of new products and other various developments.  Essential skills/attributes  ? A solid knowledge of and passion for Live Casino, Skill gaming and all Table games.  ? Have excellent analytical, communication and organisational skills.  ? Solid experience and understanding of Gaming CRM and Marketing essential.  ? Ability to influence across all levels of the business .  ? A strong understanding of Microsoft Office Products, advanced user specifically in Excel.  ? Experience of the online Gaming market, ideally as both an operator and as a player.  ? Flexible and adaptable to changing organisational needs.  ? Flair for creative and innovative ideas/creations.  ? A willingness to learn and develop.  ? Evidence of strong customer focus.  ? A willingness to travel to facilitate development of Roadmaps.  ? Mature and sensible attitude and outlook at all times.  ? Proven track record in working to and delivering targets within tight deadlines.  ? Need to be available to be ?On Call? as and when required.  Desirable skills/attributes  ? Knowledge of Gambling Commission legislation requirements would be an advantage.  ? Experience of Databases would be an advantage.  ]]></description><pubDate>Wed, 16 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=311010</guid></item><item><title>SPORTSBOOK PUBLISHER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309916</link><description><![CDATA[Elite Recruitment International are looking for a Sportsbook Publisher to join a leading online gaming company here in Gibraltar.  Job purpose and scope  To maximise traffic through the Sportsbook by working with the Trading Team to promote, monitor and maintain all dynamic and static content across all Sportsbook domains and sites in a timely and relevant manner, utilising all the publishing and content management systems available whilst ensuring the quality of translations across all areas is consistent, accurate and of a high quality.  Specific responsibilities  Monitoring and checking websites, ensuring all content and data are correctly displaying and up-to-date at all times including the creation and pricing of ad-hoc markets  Creating and distributing sporting and betting event schedules and sourcing the details of our internal product.  Liaise daily with the Trading team to plan and schedule of content for events and promotions.  Briefing the Design Team with requests for banners, adverts and other visual content.  Communicating display requirements to SID and ensuring guidelines are adhered to.  Publishing content items to the Sportsbook, its sub-domains and other sites.  Providing and reviewing business and usage statistics to determine the success of publishing policies.  Providing content for client communications for Sporting events and Sportsbook promotions  Regularly reviewing our industry competitors for gap analysis.  Maintaining translations on all sites to a high quality by either completing them or managing translation completed by a 3rd party (where appropriate)   Essential skills/attributes  Clear concise writing skills, appropriate to company guidelines on tone  The ability to write fluently in appropriate language for a number of purposes and situations.  Particular attention to detail.  Working attitude striving for thoroughness and perfection.  Numerate and confident working with computers.  Competent user of Microsoft Office, in particular Excel.  Knowledge and interest in a variety of sports.  Confident in using their own initiative and to be imaginative &amp; creative.  Forward thinking with an interest in improving current practices.  Ability to think and act fast under pressure.  Ability to work to immovable deadlines  Desirable skills/attributes  Excellent communication skills.  The ability to multi-task within a small, driven team.  A great team player.  Early adopter of new technology.  Comfortable with change and keen to challenge and improve existing processes.  Ability to look for solutions and generate positive recommendations.   ]]></description><pubDate>Wed, 09 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309916</guid></item><item><title>SPORTSBOOK PUBLISHER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309915</link><description><![CDATA[Elite Recruitment International are looking for a Sportsbook Publisher to join a leading online gaming company here in Gibraltar.  Job purpose and scope  To maximise traffic through the Sportsbook by working with the Trading Team to promote, monitor and maintain all dynamic and static content across all Sportsbook domains and sites in a timely and relevant manner, utilising all the publishing and content management systems available whilst ensuring the quality of translations across all areas is consistent, accurate and of a high quality.  Specific responsibilities  Monitoring and checking websites, ensuring all content and data are correctly displaying and up-to-date at all times including the creation and pricing of ad-hoc markets  Creating and distributing sporting and betting event schedules and sourcing the details of our internal product.  Liaise daily with the Trading team to plan and schedule of content for events and promotions.  Briefing the Design Team with requests for banners, adverts and other visual content.  Communicating display requirements to SID and ensuring guidelines are adhered to.  Publishing content items to the Sportsbook, its sub-domains and other sites.  Providing and reviewing business and usage statistics to determine the success of publishing policies.  Providing content for client communications for Sporting events and Sportsbook promotions  Regularly reviewing our industry competitors for gap analysis.  Maintaining translations on all sites to a high quality by either completing them or managing translation completed by a 3rd party (where appropriate)   Essential skills/attributes  Clear concise writing skills, appropriate to company guidelines on tone  The ability to write fluently in appropriate language for a number of purposes and situations.  Particular attention to detail.  Working attitude striving for thoroughness and perfection.  Numerate and confident working with computers.  Competent user of Microsoft Office, in particular Excel.  Knowledge and interest in a variety of sports.  Confident in using their own initiative and to be imaginative &amp; creative.  Forward thinking with an interest in improving current practices.  Ability to think and act fast under pressure.  Ability to work to immovable deadlines  Desirable skills/attributes  Excellent communication skills.  The ability to multi-task within a small, driven team.  A great team player.  Early adopter of new technology.  Comfortable with change and keen to challenge and improve existing processes.  Ability to look for solutions and generate positive recommendations.   ]]></description><pubDate>Wed, 09 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309915</guid></item><item><title>GAMING VIP MANAGER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309914</link><description><![CDATA[Elite Recruitment International are looking for a Gaming VIP Manager to join a leading online gaming company based in Gibraltar.  Job purpose and scope  This is an exciting opportunity to join one of Europe?s biggest Online Gaming and Sports Betting companies, working in a dedicated VIP Department.   Reporting to the Head of Gaming VIP, the Gaming VIP Account Manager is a customer-facing role managing the accounts of the company?s top-tier Gaming customer base.   You will have responsibility for managing the day-to-day operation of VIP accounts, maintaining and growing activity, cross-selling new products and channels and building strong relationships through face-to-face contact via hospitality and inbound and outbound communications.   Working out of the Gibraltar office and acting as Personal Account Manager for VIP Gaming customers.   This role is principally concerned with building strong relationships with VIPs and then providing an industry leading customer service and gaming experience tailored to the needs of our VIP customers across all Gaming platforms.   They will need to continually monitor individual customer game play and ensure that bonuses, gifts and hospitality invitations are offered in agreed timescales.   They will handle customer queries and complaints, including out of hours when necessary, in order to provide the VIP with a personal and competition beating service.   Ensure that marketing campaigns are generated in a timely manner, results monitored and recommendations made to senior management.   The role requires close contact with the Live Casino Team to ensure that the VIP customer experience is first class.   Specific responsibilities  ? Act as the Personal VIP Account Manager for any queries, contacts and escalations.  ? Proactively encourage growth &amp; use of new channels and platforms e.g. Mobile.  ? Manages VIP through their full lifecycle ? Introduction, day-to-day, reactivation.  ? Manage individual bonuses and gifts and in line with department budgets.  ? Work alongside CRM and Hospitality teams to achieve desired results.  ? Have a one to one knowledge of customers building profiles including playing behaviours, interests, likes and dislikes.  ? Improve processes and SLAs to avoid complaints and service failures.  ? Entertain and host customers at Hospitality events.  ? Work with stakeholders to graduate new customers into VIP in a timely manner.  ? Manage the relegation of customers out of VIP within agreed timescales.  Essential skills/attributes  ? Experience of personally managing VIP customers within a credible Gaming brand either offline or online.  ? Excellent communication skills, both written and verbal.  ? The ability to produce results whilst working under pressure.  ? Experience of hosting VIP customers at events.  ? Excellent knowledge of Gaming and the Gaming Industry.   ]]></description><pubDate>Wed, 09 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309914</guid></item><item><title>HEAD OF SPORTS VIP, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309913</link><description><![CDATA[Elite Recruitment International are looking for a Head of Sports VIP to join a leading online gaming company based in Gibraltar.  Job purpose and scope  This is an exciting opportunity to join one of Europe?s biggest Online Gaming and Sports Betting companies, working in a dedicated VIP Department.   Reporting to the Head of VIP Operations, the Head of Sports VIP is a new role within the organisation. The role concentrates on managing the company?s sports betting VIP programme.   They will be charged with responsibility for the design and delivery of a market leading programme that will protect, retain and grow (organic and acquisition) the Sports Betting VIP customer data base.   Working out of the Gibraltar office and overseeing the top-tier Sports VIP programme.   This role will principally be concerned with providing industry leading customer service for our VIP customers across all sports betting platforms.   Performance Manage and lead the Sports VIP Account Management Team and liaise closely with the Events Department.   They will need to continually monitor customer game play (existing and potential VIPs) and manage trading, bonuses and loyalty programmes, taking them through a defined VIP customer journey.   Identify potential high rollers and actively seek new ways to bring them to the Company site. This should include using existing business and affiliates contacts and targeted VIP acquisition initiatives.   The role also requires close contact with the top-tier customer service and telephone betting team in Gibraltar and to ensure that best practice and strong customer focus is a constant.   Specific responsibilities  ? Maximize possible revenue from customers in our top value tier.  ? Optimize and report VIP growth &amp; use of new channels and platforms e.g. Mobile  ? New VIP customer acquisition and development.  ? VIP marketing mix decisions, targeting, analysis, and bonus payments &amp; loyalty programmes and in line with department budgets.  ? Work alongside CRM and Hospitality teams to achieve desired results.  ? Build a methodical approach to analyse VIP behaviour, testing of plans and continuous revenue performance improvement.  ? One to one knowledge of customer base building profiles including playing behaviours, interests, likes and dislikes.  ? Work with Account Managers and Event Co-ordinators to build customized loyalty programme to increase the life value of customers.  ? Identify current and potential issues with high roller customers and improve processes and SLAs to avoid complaints and service failures.  ? Design and Specify VIP relationship management process customer Journey; from inception to lapsed.  ? Measurement of VIP Customer performance.  ? ?Meet &amp; greet? customers &amp; be a Company ?Ambassador?.   Essential skills/attributes  ? Experience of running an excellent and market leading VIP operation within a credible sports betting or gaming brand either offline or online.  ? Excellent commercial acumen and strategic thinking.  ? Proven experience of managing direct relationships with VIP customers.  ? Proven people management and influencing skills both for directly managed teams and across the organization.  ? Excellent communication skills, both written and verbal.  ? The ability to produce results whilst working under pressure.  ? To have an existing business &amp; customer database ]]></description><pubDate>Wed, 09 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309913</guid></item><item><title>HEAD OF GAMING CONTENT, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309912</link><description><![CDATA[Elite Recruitment International are looking for a Head of Gaming Content to join a leading online gaming company based in Gibraltar.  Job purpose and scope  This is an exciting role leading a new team, which will require the holder of this position to establish the team and define operating practices and procedures.   The post holder will be the person responsible for;   ? Scheduling, administering and maintaining all gaming content on the williamhill.com domain, various sub-domains, mini-sites, and social media sites and feeds.  ? This function will operate 7 days a week with hours to suit the requirements of the business, delivering content that?s in our customer?s mind-set, relevant and responsive  ? Working across various functions to deliver the best content for use in any context accessed via any medium or channel  ? Performance will be measured using a range of KPI?s and these will be extended to include measurements around SEO performance and Facebook/Twitter followers and interactions   Specific responsibilities  Developing, managing and leading a department of at least 10 people, with 4 direct reports, focused on our range of Gaming products (Casino, Poker, Bingo, Skill, Vegas, Games &amp; Live Casino)   ? Content development and management  ? Supporting Marketing communications  ? Managing Social Media pages, sites and feeds  ? Achieving objectives set around performance on key search engines  ? Optimising new and returning visitor journeys  ? PR  ? To be proactive in business and brand development  ? Work with other functions, suppliers and partners to deliver a regular schedule of industry leading content for our Gaming business  ? Develop content strategies based on customer insight  ? Planning, forecasting and achievement of key KPI?s and budgets   Essential skills/attributes  ? Extensive experience in leading a team of Content developers / Copy writers  ? working with search engine optimisation techniques  ? working with Facebook sites and Twitter to develop communities of fans/customers  ? Previous experience of developing a team of high calibre individuals  ? Excellent analytical skills along with a logical approach to problem solving  ? Experience of operating in the Mobile channel  ? Educated to degree level (or similar)  ? Personable, energetic, positive and results driven  ? Proactive and persuasive with the ability to build strong internal and external relationships  ? Able to rapidly build own and brand credibility  ? Strong work ethic  ? Strength in copy writing in English language   Desirable skills/attributes  ? Experience in the Gaming/Betting industry is an advantage  ? Understanding of another language an advantage  ]]></description><pubDate>Wed, 09 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=309912</guid></item><item><title>PROMOTIONS MANAGER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=308975</link><description><![CDATA[Elite Recruitment International are looking for a Promotions Manager to join a leading online gaming company based in Gibraltar.  ROLE  The role holder will need to work closely with all aspects of the marketing team including CRM, Online, Affiliates and Creative to identify and create a series of promotions aimed at all customer segments (i.e. live, lapsed, registered only etc).  They will also be responsible for all aspects of campaign management and so the reporting requirements that underpin all promotional activity will be key in this role. They will also have full responsibility for ensuring that campaigns are protected from abuse to ensure maximum ROI.  The company will need to understand how effective each particular campaign has been and therefore the role holder will need to possess a strong set of analytical skills to go alongside a creative and expansive mind.    PRINCIPAL ACCOUNTABILITIES ?	To develop a series of compelling and attractive promotions to help drive weekly and monthly business activity ?	Create and manage ongoing promotions to help acquire new players and to reactivate lapsed players ?	Work with all areas of marketing to help grow and develop active weekly/monthly customer numbers through effective promotional activity ?	Help maximise revenue returns from the existing customer base ?	Work with CRM specifically to identify clear cross-selling opportunities between customers, products and departments ?	Develop a series of reporting templates that help provide clear evaluation of all promotional activity and help display its impact on the business ?	Work with the various product teams across sportsbook, casino, poker, affiliates, online and offline marketing and creative to help maximise promotional output and effectiveness ?	Be responsible and accountable for forecasting and budgeting of all promotional costs and expenditures and ensure accurate and timely reporting of all ROI?s and revenues.  ?	Fully evaluate all bonus activity within the business and help the business understand the optimum level of bonus application v bonus related ROI ?	Work closely with the Security Department to help minimise promotional abuse and to identify any/all potential fraudulent customers ?	Work closely with marketing data analyst(s) and help establish a robust reporting suite that can feed back on campaigns within a 24/48 hour period. ?	Develop a strong relationship with Trading to help drive out a weekly schedule of event-driven and customer-driven promotions ?	Provide clear direction and management of all future promotional activity based upon robust reporting and analysis ?	Identify a series of relevant KPI?s and base all promotional activity and performance upon this criteria  ?	Develop a full understanding of the company?s main reporting system (SAS) and ensure the reporting suite is developed from this core system The successful candidate will be expected to integrate all promotional activity with other areas of the business in order to create a consistency of bonus, reward, communication and message.  Good internal communication skills with an ability to influence and convince others within the business will be imperative to help promote the benefits of effective promotional activity to the wider Executive management team.    QUALIFICATIONS, SKILLS &amp; EXPERIENCE 	 The successful candidate will ? ?	Be able to work in a structured way in a fast-paced environment.  ?	Demonstrate a track record of having delivered similar policy in a previous role ?	Express a genuine interest in developing the Company bonus and promotional process ?	Have at least a 1-2 year background in Betting and Gaming   ?	Be a strong communicator, with good interpersonal skills. ?	Be confident in liaising with all levels of management.  ]]></description><pubDate>Wed, 02 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=308975</guid></item><item><title>ELITE OPERATOR, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=308974</link><description><![CDATA[We are looking for experienced telephone betting and customer service operators with a passion for horse racing and sports to join our Elite Team.   You will be responsible for providing an exclusive service to our VIP clients across all products, channels and contact methods.     Requirements:  ?	Ideally 2 years experience within the gaming industry. ?	Excellent telephone manner as well as written proficiency.  ?	You will understand excellence in customer service coupled with the discretion required to deal with these unique client base.   ?	The ability to read the markets, identify the movers and also to demonstrate this understanding.  ?	Good understanding of odds and percentages, decimal prices and fractions.  ?	Demonstrate good bet settlements skills. ?	Show enthusiasm and flexibility within role.  ?	Ability to work on your own or as part of a team.  ?	Ability to work under pressure.  ?	Excellent timekeeping and attendance.  Desirables: ?	Telephone bet brokering experience. ?	Ability to read and understand race form and follow betting patterns and trends.  ?	Ability to demonstrate basic trading principles and show awareness of liability control.  The position is full-time (40 hours per week) working 5 days out of 7 on a rota basis, including weekends, evenings and holidays.    ]]></description><pubDate>Wed, 02 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=308974</guid></item><item><title>CRM MANAGER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307712</link><description><![CDATA[Elite Recruitment International are looking for a CRM Manager to join a leading online gaming company based here in Gibraltar.  Job purpose and scope The purpose of this role is to develop, implement and optimise the CRM programme for one of Europe?s largest Blue Chip online gaming companies.   Your key responsibility includes taking ownership of the planning process covering all territories and languages to develop a customer centric, data driven approach to maximise customer value.   A fantastic team player, you will work with the other teams within the CRM Department to co-ordinate and deliver an effective CRM framework that will benchmark and improve conversion, retention and re-activation activities.   You will need to demonstrate the results and ROI achieved as part of the programme of work and ensure that this is communicated to relevant stakeholders.  Specific responsibilities Commercial responsibility for improving lifetime value of the companies customers.  Develop and maintain effective contact strategy. Forecasting and planning using key events and customer segmentation.  Developing effective cross sell activity to maximise value.  Establishing retention, conversion and re-activation rates and setting challenging targets for improvements throughout the year.  The strategy and implementation of the CRM program focusing around relevant events and key triggers and utilising all forms of messaging and communication.  Identifying key opportunities to enhance the player experience and improve retention rates and profitability including cross sell opportunities.  Collation of reporting and analyses from the Analytics team to support the planning and strategy decision making process.  Monitoring of key competitor activity.   Essential skills/attributes ? Bachelor?s degree in marketing or equivalent  ? Highly numerate and commercially aware  ? Demonstrable customer-centric thinking  ? Self motivated and enthusiastic approach to work  ? Team player, able to work with multiple business units to achieve objectives  ? Ability to create and implement processes  ? Data driven online decision making  ? Experience using campaign management tools  ? Strong communication skills  ? Experience in email marketing tools Desirable skills/attributes Excellent command of MS Office-package    ]]></description><pubDate>Tue, 24 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307712</guid></item><item><title>SPORTSBOOK EXECUTIVE - MOBILE, GIBRALTAR - EU APPLICANTS ONY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307711</link><description><![CDATA[Elite Recruitment International are looking for a Sportsbook Executive ? Mobile, to join a leading online gaming company based here in Gibraltar.  Job purpose and scope  The role of the Mobile Executive will be to provide key operational support for all company mobile products. The successful candidate will be expected to have a thorough understanding of sports betting, gaming and the current mobile landscape.  Reporting to the Head of Mobile Sportsbook, the role will focus on the day to day running of the company?s mobile offering, liaising with CRM, BI, Customer Service and Marketing to ensure a joined up approach to the customer experience. This is an exciting opportunity for someone passionate about and looking to be instrumental in shaping the future of mobile.   Specific responsibilities  Build and establish processes to ensure that CS can quickly and effectively deal with queries.  Monitor and maintain mobile Sportsbook.  Work with the Business Intelligence Department to produce reports across KPI?s.  Be instrumental in setting up exciting new promotions and continue this moving forward to ensure the on-going promotions are innovative and engaging.  Create and build reports on the success of campaigns across key metrics in order to shape future campaign activity.  Provide insight for the Development Team to contribute to the future product roadmap.  Work with Customer Service to ensure all agents are fully briefed and up to speed on new and existing mobile products.  Work with the publishing team to identify and prioritise key events and markets.  Provide feedback to the Development Team to assist in prioritising fixes and possible improvements across products.  Develop and maintain strong relationships with key members of the Business Intelligence Team, Customer Services Agents, Publishing, CRM and Development, to ensure all stakeholders are fully briefed and understand the priorities for Mobile Sportsbook  Essential skills/attributes  Strong written and verbal communication skills  Excellent knowledge of sports betting and gaming  Experience in a role either in the gaming industry or mobile based company  Excel, Word &amp; PowerPoint knowledge essential  Ability to anticipate problems and identify long-term implications of decisions and actions  Actively identify key learning points from daily activities and increase effectiveness  Desirable skills/attributes  Experience in a similar position would be advantageous    ]]></description><pubDate>Tue, 24 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307711</guid></item><item><title>HEAD OF ONLINE DELIVERY, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307710</link><description><![CDATA[Elite Recruitment International are looking for a Head of Online Delivery to join a leading online gaming company based here in Gibraltar.  Specific responsibilities  Develop and Improve the Company Project and Framework. Develop and improve the Business Systems (BS) governance process.  To create a Delivery Service capable of supporting the rapid growth objectives of the company?s diverse business channels. Establish a ?can do? culture of excellence in delivery assurance.  Keep a holistic view of currently executing and proposed projects in the portfolio to ensure minimal overlap and maximum return on investment.  Work with the Senior BS Management Team and business leads to build the BS portfolio.  Create and disseminate the best BS Delivery practices. Ensure that the formal risk management procedures are followed and that project framework and standards are actively used by all BS staff. Implementing a continual process of quality improvement on delivery.  Ensure accurate and timely completion of project plans, reports and escalation procedures ensuring that projects are aligned with business drivers and business priorities. Provide accurate and timely financial reporting on Delivery Projects.  Provide accurate and timely resource reporting on Delivery Projects.  Development of stakeholder management relationships.  Ensure that team/ individuals all have clear understanding of roles and responsibilities as well as an understanding of the wider business priorities and how their activities fit into the wider business goals.  Create team spirit and ensure morale is maintained at high levels through an effective communication strategy.  Ensure that resources are managed to ensure optimal utilisation. Provide a direct reporting line for programme and project managers with the authority to settle or escalate issues across projects.  Confirm that all BS projects meet security, compliance and risk requirements.  Effectively manage the portfolio of programmes and execution of projects being carried out with the Internet Divisions whilst ensuring that projects are aligned with business requirements.  Manage the business pipeline in terms of on plan or not, prioritisation, resource allocation and change management.   Essential skills/attributes  Strong customer focus recognising internal and external customers.  Commercially astute. ?  Strong on the Market and Numbers.  Managerially versatile.  Strong communication and influencing skills.  A proven track record in managing large, geographically diverse teams in a matrix model environment.  A strong internet technical knowledge and appreciation of IS principles including regulatory, legislative and industry practices in a large FTSE organisation.  A broad technical awareness in most computer, database, applications, Internet and network and communication technologies employed across The company.  Highly experienced in programme, project and IT management techniques.  Highly motivated and passionate. Actively identifies and uses and uses key learning points from daily activities to increase effectiveness.  Anticipates problems and identifies long-term implications of decisions and actions.   Desirable skills/attributes  Previous Experience in Online Gaming    ]]></description><pubDate>Tue, 24 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307710</guid></item><item><title>HEAD OF ONLINE DELIVERY, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307709</link><description><![CDATA[Elite Recruitment International are looking for a Head of Online Delivery to join a leading online gaming company based here in Gibraltar.  Specific responsibilities  Develop and Improve the Company Project and Framework. Develop and improve the Business Systems (BS) governance process.  To create a Delivery Service capable of supporting the rapid growth objectives of the company?s diverse business channels. Establish a ?can do? culture of excellence in delivery assurance.  Keep a holistic view of currently executing and proposed projects in the portfolio to ensure minimal overlap and maximum return on investment.  Work with the Senior BS Management Team and business leads to build the BS portfolio.  Create and disseminate the best BS Delivery practices. Ensure that the formal risk management procedures are followed and that project framework and standards are actively used by all BS staff. Implementing a continual process of quality improvement on delivery.  Ensure accurate and timely completion of project plans, reports and escalation procedures ensuring that projects are aligned with business drivers and business priorities. Provide accurate and timely financial reporting on Delivery Projects.  Provide accurate and timely resource reporting on Delivery Projects.  Development of stakeholder management relationships.  Ensure that team/ individuals all have clear understanding of roles and responsibilities as well as an understanding of the wider business priorities and how their activities fit into the wider business goals.  Create team spirit and ensure morale is maintained at high levels through an effective communication strategy.  Ensure that resources are managed to ensure optimal utilisation. Provide a direct reporting line for programme and project managers with the authority to settle or escalate issues across projects.  Confirm that all BS projects meet security, compliance and risk requirements.  Effectively manage the portfolio of programmes and execution of projects being carried out with the Internet Divisions whilst ensuring that projects are aligned with business requirements.  Manage the business pipeline in terms of on plan or not, prioritisation, resource allocation and change management.   Essential skills/attributes  Strong customer focus recognising internal and external customers.  Commercially astute. ?  Strong on the Market and Numbers.  Managerially versatile.  Strong communication and influencing skills.  A proven track record in managing large, geographically diverse teams in a matrix model environment.  A strong internet technical knowledge and appreciation of IS principles including regulatory, legislative and industry practices in a large FTSE organisation.  A broad technical awareness in most computer, database, applications, Internet and network and communication technologies employed across The company.  Highly experienced in programme, project and IT management techniques.  Highly motivated and passionate. Actively identifies and uses and uses key learning points from daily activities to increase effectiveness.  Anticipates problems and identifies long-term implications of decisions and actions.   Desirable skills/attributes  Previous Experience in Online Gaming    ]]></description><pubDate>Tue, 24 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307709</guid></item><item><title>HEAD OF ONLINE DELIVERY, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307708</link><description><![CDATA[Elite Recruitment International are looking for a Head of Online Delivery to join a leading online gaming company based here in Gibraltar.  Specific responsibilities  Develop and Improve the Company Project and Framework. Develop and improve the Business Systems (BS) governance process.  To create a Delivery Service capable of supporting the rapid growth objectives of the company?s diverse business channels. Establish a ?can do? culture of excellence in delivery assurance.  Keep a holistic view of currently executing and proposed projects in the portfolio to ensure minimal overlap and maximum return on investment.  Work with the Senior BS Management Team and business leads to build the BS portfolio.  Create and disseminate the best BS Delivery practices. Ensure that the formal risk management procedures are followed and that project framework and standards are actively used by all BS staff. Implementing a continual process of quality improvement on delivery.  Ensure accurate and timely completion of project plans, reports and escalation procedures ensuring that projects are aligned with business drivers and business priorities. Provide accurate and timely financial reporting on Delivery Projects.  Provide accurate and timely resource reporting on Delivery Projects.  Development of stakeholder management relationships.  Ensure that team/ individuals all have clear understanding of roles and responsibilities as well as an understanding of the wider business priorities and how their activities fit into the wider business goals.  Create team spirit and ensure morale is maintained at high levels through an effective communication strategy.  Ensure that resources are managed to ensure optimal utilisation. Provide a direct reporting line for programme and project managers with the authority to settle or escalate issues across projects.  Confirm that all BS projects meet security, compliance and risk requirements.  Effectively manage the portfolio of programmes and execution of projects being carried out with the Internet Divisions whilst ensuring that projects are aligned with business requirements.  Manage the business pipeline in terms of on plan or not, prioritisation, resource allocation and change management.   Essential skills/attributes  Strong customer focus recognising internal and external customers.  Commercially astute. ?  Strong on the Market and Numbers.  Managerially versatile.  Strong communication and influencing skills.  A proven track record in managing large, geographically diverse teams in a matrix model environment.  A strong internet technical knowledge and appreciation of IS principles including regulatory, legislative and industry practices in a large FTSE organisation.  A broad technical awareness in most computer, database, applications, Internet and network and communication technologies employed across The company.  Highly experienced in programme, project and IT management techniques.  Highly motivated and passionate. Actively identifies and uses and uses key learning points from daily activities to increase effectiveness.  Anticipates problems and identifies long-term implications of decisions and actions.   Desirable skills/attributes  Previous Experience in Online Gaming    ]]></description><pubDate>Tue, 24 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307708</guid></item><item><title>HEAD OF ONLINE DELIVERY, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307707</link><description><![CDATA[Elite Recruitment International are looking for a Head of Online Delivery to join a leading online gaming company based here in Gibraltar.  Specific responsibilities  Develop and Improve the Company Project and Framework. Develop and improve the Business Systems (BS) governance process.  To create a Delivery Service capable of supporting the rapid growth objectives of the company?s diverse business channels. Establish a ?can do? culture of excellence in delivery assurance.  Keep a holistic view of currently executing and proposed projects in the portfolio to ensure minimal overlap and maximum return on investment.  Work with the Senior BS Management Team and business leads to build the BS portfolio.  Create and disseminate the best BS Delivery practices. Ensure that the formal risk management procedures are followed and that project framework and standards are actively used by all BS staff. Implementing a continual process of quality improvement on delivery.  Ensure accurate and timely completion of project plans, reports and escalation procedures ensuring that projects are aligned with business drivers and business priorities. Provide accurate and timely financial reporting on Delivery Projects.  Provide accurate and timely resource reporting on Delivery Projects.  Development of stakeholder management relationships.  Ensure that team/ individuals all have clear understanding of roles and responsibilities as well as an understanding of the wider business priorities and how their activities fit into the wider business goals.  Create team spirit and ensure morale is maintained at high levels through an effective communication strategy.  Ensure that resources are managed to ensure optimal utilisation. Provide a direct reporting line for programme and project managers with the authority to settle or escalate issues across projects.  Confirm that all BS projects meet security, compliance and risk requirements.  Effectively manage the portfolio of programmes and execution of projects being carried out with the Internet Divisions whilst ensuring that projects are aligned with business requirements.  Manage the business pipeline in terms of on plan or not, prioritisation, resource allocation and change management.   Essential skills/attributes  Strong customer focus recognising internal and external customers.  Commercially astute. ?  Strong on the Market and Numbers.  Managerially versatile.  Strong communication and influencing skills.  A proven track record in managing large, geographically diverse teams in a matrix model environment.  A strong internet technical knowledge and appreciation of IS principles including regulatory, legislative and industry practices in a large FTSE organisation.  A broad technical awareness in most computer, database, applications, Internet and network and communication technologies employed across The company.  Highly experienced in programme, project and IT management techniques.  Highly motivated and passionate. Actively identifies and uses and uses key learning points from daily activities to increase effectiveness.  Anticipates problems and identifies long-term implications of decisions and actions.   Desirable skills/attributes  Previous Experience in Online Gaming    ]]></description><pubDate>Tue, 24 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307707</guid></item><item><title>HEAD OF ONLINE DELIVERY, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307706</link><description><![CDATA[Elite Recruitment International are looking for a Head of Online Delivery to join a leading online gaming company based here in Gibraltar.  Specific responsibilities  Develop and Improve the Company Project and Framework. Develop and improve the Business Systems (BS) governance process.  To create a Delivery Service capable of supporting the rapid growth objectives of the company?s diverse business channels. Establish a ?can do? culture of excellence in delivery assurance.  Keep a holistic view of currently executing and proposed projects in the portfolio to ensure minimal overlap and maximum return on investment.  Work with the Senior BS Management Team and business leads to build the BS portfolio.  Create and disseminate the best BS Delivery practices. Ensure that the formal risk management procedures are followed and that project framework and standards are actively used by all BS staff. Implementing a continual process of quality improvement on delivery.  Ensure accurate and timely completion of project plans, reports and escalation procedures ensuring that projects are aligned with business drivers and business priorities. Provide accurate and timely financial reporting on Delivery Projects.  Provide accurate and timely resource reporting on Delivery Projects.  Development of stakeholder management relationships.  Ensure that team/ individuals all have clear understanding of roles and responsibilities as well as an understanding of the wider business priorities and how their activities fit into the wider business goals.  Create team spirit and ensure morale is maintained at high levels through an effective communication strategy.  Ensure that resources are managed to ensure optimal utilisation. Provide a direct reporting line for programme and project managers with the authority to settle or escalate issues across projects.  Confirm that all BS projects meet security, compliance and risk requirements.  Effectively manage the portfolio of programmes and execution of projects being carried out with the Internet Divisions whilst ensuring that projects are aligned with business requirements.  Manage the business pipeline in terms of on plan or not, prioritisation, resource allocation and change management.   Essential skills/attributes  Strong customer focus recognising internal and external customers.  Commercially astute. ?  Strong on the Market and Numbers.  Managerially versatile.  Strong communication and influencing skills.  A proven track record in managing large, geographically diverse teams in a matrix model environment.  A strong internet technical knowledge and appreciation of IS principles including regulatory, legislative and industry practices in a large FTSE organisation.  A broad technical awareness in most computer, database, applications, Internet and network and communication technologies employed across The company.  Highly experienced in programme, project and IT management techniques.  Highly motivated and passionate. Actively identifies and uses and uses key learning points from daily activities to increase effectiveness.  Anticipates problems and identifies long-term implications of decisions and actions.   Desirable skills/attributes  Previous Experience in Online Gaming    ]]></description><pubDate>Tue, 24 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307706</guid></item><item><title>WEB DESIGNER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307705</link><description><![CDATA[Elite Recruitment International are looking for a Web Designer to join a leading online gaming company based here in Gibraltar.  Job purpose and scope  Working with internal Product and Marketing Managers you will be required to produce online materials for customer acquisition and retention promotions across product verticals - Sports, Casino, Poker, Games ? with a strong basis to Gaming Creative, both acquisition and retention.  Highly creative with a strong attention to detail, the ability to produce high quality flash and graphics are required, exposure to XHTML/CSS are desirable.   Specific responsibilities  Conceptualise and develop visual solutions to meet supplied briefs.  Online collateral requirements include site graphics, online Flash Web pages, emails, animated gifs, Flash banners/applications including potential live odds feeds.  Briefed requirements include marketing promotional campaigns, website expansion/refresh, functional enhancements, brand reinforcement and mini-sites for events/services.  Offline collateral requirements include leaflets, press/magazine advertising, hoardings etc.  Ensure work produced is consistent with the creative direction and brand guidelines set by the Creative Design Manager.  Ensure work is produced to timescales and deadlines as provided by Studio Design Manager.  Quality check all personal design and production output to ensure completed work is error-free, meets the brief, and achieves the desired design standards.  Contribute to department and work related meeting as required to best perform role.   Essential skills/attributes Design Degree or equivalent  Good knowledge of web design requirements for a gaming audience  A sound understanding of general design principles, both on and off-line.  A strong and varied online portfolio displaying design processes and execution of concepts.  Experience within a commercial web environment (in-house or agency).  Excellent demonstrable design skills.  Software: Photoshop, Illustrator, Dreamweaver and Flash   Desirable skills/attributes  Experience and skills in Javascript including Jquery libraries.  Demonstrable web design skills (XHTML, CSS).  AS2 or AS3  Exposure and understanding of using XML within Flash  Experience of developing design concepts across different mediums and formats (eg. On-line, email, print).  Knowledge of current web-design trends and techniques.  Understanding/experience of different print techniques and mediums.  Interest in sports and/or sports betting or gaming.  ]]></description><pubDate>Tue, 24 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=307705</guid></item><item><title>CASINO RETENTION MANAGER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=306030</link><description><![CDATA[Elite Recruitment International are looking for a Casino Retention Manager to join a leading online gaming company based in Gibraltar. The Role: The Retention Manager will have overall responsibility for initiating and implementing retention strategies in order to retain and optimise profitable players: Key Responsibilities include: ?	 Actively monitoring and analysing different player segments in order to initiate appropriate retention resolutions to maximise revenues ?	 Effectively managing and leading the Retention Team, ensuring individual and team creativity, performance and development is encouraged and embraced ?	 Initiating and implementing new initiatives to optimise results of the VIP and PVIP channels ?	 Being creative in the development of brand promotions and campaigns ?	 Planning and fully utilising any communication channels available and thinking creatively of different ways to optimise such channels ?	 Creating weekly and monthly reports to monitor the success of campaigns ?	 Continuous monitoring of bonus costs ?	 Developing, implementing and maintaining the marketing communication strategy for our customers including the development of customer surveys ?	 Supporting the Internal Marketing channel to optimise the LTV of players ?	 Working closely with the Operations Manager to ensure the efficient running of campaigns and promotions ?	 Working closely with the Marcom Team to ensure requirements for content for promotions and campaigns are effectively communicated and executed ?	 Working closely with the Acquisition teams to support the growth of the marketing channels ?	 Regular reporting against Retention and Company KPI?s ?	 Adjusting the work plan and priorities to take account of any market event and revenue changes ?	 Developing processes and procedures to continually  improve efficiency within the team and to influence efficiencies across other teams  The Person: ?	3-5 years experience of working in the online gaming industry ?	 Professional Marketing qualification or demonstrable competence at this level ?	Proven experience of managing and motivating teams ?	 Sound management and leadership skills ?	 Extensive experience and understanding of Casino products and excellent knowledge of casino offers and campaigns relating to different segments ?	Previous marketing experience that related to different segments (offers, cost effective campaigns, approach, communications etc.) ?	 Creative marketing knowledge and highly creative in approach ?	 Extensive experience and knowledge of CRM systems ?	 Strong knowledge and experience of Retention tools and initiatives ?	Ability to take forward and execute projects across company or with other departments with timely manner ?	Analytical skills - to be able to create actions based on analysis of campaigns and segments KPI?s , also to be able to optimize campaigns and promotions based on analysis   ?	 Ability to lead and manage new initiatives with the Marcom, Analytics and Product/Project Teams ?	 Strong organising and prioritising skills ?	 Results driven ?	 Visionary approach ?	Ability to work under pressure and in a timely manner  ?	 Flexible approach  ]]></description><pubDate>Thu, 12 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=306030</guid></item><item><title>CANADIAN CONTENT EDITOR, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=306029</link><description><![CDATA[Elite Recruitment International are looking for a Canadian Content Editor to join a leading online gaming company based in Gibraltar.  Specific responsibilities  Monitoring and checking websites, ensuring all content and data are correctly displaying and up-to-date at all times including the creation and pricing of ad-hoc markets.   Writing original sport related copy in English for the Canadian market to support the localization of the Company Online websites.   Supervising the bonus promotions and check withdrawal and bonus requests.   Publishing content items to the Sportsbook, its sub-domains and other sites.   Maintaining the look, feel and tone of the site as appropriate to Canadian customers   Schedule and prioritise the annual, monthly and weekly sporting calendar to lead all sportsbook, promotion and CRM activity in the territory  Essential skills/attributes  Technical Competencies:   Clear concise writing skills, appropriate to company guidelines on tone.   The ability to write fluently in appropriate language for a number of purposes and situations, including marketing of sports and gaming products.   Particular attention to detail.   Competent user of Microsoft Office.   Experience with content management systems.   Knowledge and interest in a variety of US sports.   Ability to use their own initiative and to be imaginative &amp; creative.   Forward thinking with an interest in improving current practices and procedures.   Behavioural Competencies:  Excellent communication skills.   The ability to multi-task within a small, driven team.   Good team player and flexible to work 5 out of 7 days, evenings and weekends.   Comfortable with change and keen to challenge and improve existing processes.   Ability to look for solutions and generate positive recommendations.   Working attitude striving for thoroughness and perfection.   Ability to think and act fast under pressure.   Ability to work to immovable deadlines.  Desirable skills/attributes:  Recent experience of working in a Sportsbook/egaming publishing environment would be beneficial.  ]]></description><pubDate>Thu, 12 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=306029</guid></item><item><title>SWEDISH SITE MANAGER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=306027</link><description><![CDATA[Elite Recruitment International are looking for a Swedish Site Manager to join a leading online gaming company based here in Gibraltar.  Job purpose and scope  The Site Manager will primarily be responsible for scheduling, administering and maintaining all dynamic and static content on the Company?s Swedish sportsbook and its various sub-domains and mini-sites.   The post holder will also be responsible for working with the online marketing team, sportsbook operational team, design &amp; development resource and the CRM manager to ensure that the sportsbook is attracting and retaining the maximum amount of active customers, meeting core business targets and raising brand awareness within Sweden.   Specific responsibilities  Ensure the highest levels of editorial quality on the Swedish sportsbook.   Work with trading to ensure comprehensive and relevant markets are produced in a timely manner.   Cross sell of all egaming products to Swedish sportsbook customers.   Monitor and report on competitor activity.   Provide relevant KPIs to update senior management on site performance.   Work with the customer acquisition team to maximise conversion rates of marketing activities.   Schedule and prioritise the annual, monthly and weekly sporting calendar to lead all sportsbook and CRM activity in the territory.   Manage the daily activities of the Swedish team including Line Management responsibilities for the team?s Publishing Content Editors.   Provide translation services and support for egaming products, including Casino &amp; Poker.   The publication of all dynamic editorial content to the Swedish sportsbook, ensuring the relevant tone of voice for a Swedish audience.   The monitoring and checking of the sportsbook to ensure sporting events and sports betting markets are correctly displayed and prioritised as per the customer demand.   Work with the egaming product managers to ensure that all egaming cross sell is undertaken efficiently.   Provide prioritised sporting calendars that will guide all CRM and acquisition marketing campaigns for Swedish sports betting customers.   As the point of contact for site issues, the Site Manager is expected to check and test that all customer facing products, marketing campaigns and applications are working to specification and that the appropriate support is being provided by the operations teams.   Proactively develop the customer offering for the sportsbook (and egaming), proposing business and product development initiatives that will increase the core business metrics.   Source, collate, present and analyse data relating to competitor activity in the Swedish sports betting community.   Essential skills/attributes  Native Swedish speaker who is also fluent in English.   Strong written and verbal skills (Swedish), with the ability to write intelligent and engaging sports betting content.   Strong commercial awareness and knowledge of online marketing.   Well-developed knowledge and experience of betting products and the trading markets they operate in to deliver profit.   Relevant experience for another online betting/sports focussed company preferable.   Previous experience of using CMS tools.   Strong communication and interpersonal skills, able to build strong personal relationships with key stakeholders and staff.   Excellent analytical skills, able to assimilate data and understand trends.   Particular attention to detail, a working attitude that strives for ?right first time?, thoroughness and perfection.   Ability to work under pressure, prioritise workloads and meet deadlines.   Numerate and confident with technology, especially Microsoft Office tools, a knowledge of HTML, the Internet and e-commerce.   Able to work on own initiative, confident in own ability, imaginative and creative.   A keen interest in sports and gaming and flexible to work 5 out of 7 days a week and weekends or evenings where necessary.   Desirable skills/attributes  Ideally educated to degree level/strong academic background.  ]]></description><pubDate>Thu, 12 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=306027</guid></item><item><title>SWEDISH CONTENT EDITOR, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=306026</link><description><![CDATA[Elite Recruitment International are looking for a Swedish Content Editor to join a leading online gaming company based here in Gibraltar  Job purpose and scope  Working within an International team, this role aims to maximise traffic through the company website by producing and editing dynamic content across all Sportsbook domains and sites in a timely and relevant manner, utilising all the publishing and content management systems available whilst ensuring the quality of translations across all areas is consistent, accurate and of a high quality.  Specific responsibilities  Monitoring and checking the Swedish website, ensuring all content and data are correctly displaying and up-to-date at all times including the creation and pricing of ad-hoc markets.   Writing original sport related copy in Swedish to support the localization of the Company Online websites.   Liaising daily with the Trading and Sports CRM teams to plan and schedule content for events and promotions.   Briefing the Design Team with requests for banners, adverts and other visual content.   Translating/Localising Gaming CRM emails that match the content and wording of the website.   Reviewing and monitoring Customer Services activity in Bulgaria and creating weekly reports about workload and quality for the Swedish Sportsbook Site Manager.   Supervising the bonus promotions and check withdrawal and bonus requests.   Publishing content items to the Sportsbook, its sub-domains and other sites.   Essential skills/attributes  Technical Competencies:  Clear concise writing skills, appropriate to company guidelines on tone.   The ability to write fluently in appropriate language for a number of purposes and situations, including marketing of sports and gaming products.   Particular attention to detail.   Competent user of Microsoft Office.   Experience with content management systems.   Knowledge and interest in a variety of sports.   Ability to use their own initiative and to be imaginative &amp; creative.   Forward thinking with an interest in improving current practices and procedures.   Behavioural Competencies:  Successful candidates must be able to demonstrate a basic knowledge of Customer Service, keen knowledge of sports and sports betting ? with particular focus on the Swedish market, and excellent writing skills.   Excellent communication skills.   The ability to multi-task within a small, driven team.   Good team player and flexible to work 5 out of 7 days, evenings and weekends.   Comfortable with change and keen to challenge and improve existing processes.   Ability to look for solutions and generate positive recommendations.   Working attitude striving for thoroughness and perfection.   Ability to think and act fast under pressure.   Ability to work to immovable deadlines.   Desirable skills/attributes:  Recent experience of working in a Sportsbook/egaming publishing environment would be beneficial.  ]]></description><pubDate>Thu, 12 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=306026</guid></item><item><title>FRAUD ANALYST, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=303239</link><description><![CDATA[The successful applicant will assist the Fraud team in identifying, analysing and implementing processes for the prevention of Fraud.   The successful applicant will be responsible for day to day management of customer accounts, including transactional auditing and analysis. Working as an integral part of the Security team they will take an active role in preventing fraud and security risks for the company worldwide. Integrity and confidentiality are obviously paramount for this role, as is the need to be comfortable with working in an ever changing environment   Duties will include but not limited to:  ?	Monitoring Myriad Security Watcher ?	Running reports within BOS/AGP and Myriad and merging the data into Excel ?	Running Age Verification ?	Answering customers queries via phone &amp; email ?	Close liaison with other departments  The ideal candidate will have the following:  ?	Previous experience working in online Security would be an advantage ?	A working knowledge of Microsoft Excel ?	Good communication skills, written and verbal, with the ability to communicate both with customers and internally within the company ?	Good attention to detail and be able to work with process and procedures ?	The ability to work well under pressure and enjoy working in a pressurised environment ?	The ability to work on their own initiative  ?	Customer service experience, especially in managing ?difficult customers? however full training will be given.  ?	Awareness of company products, knowledge of Poker and Casino would be desirable ?	Ability to work well within a team  ?	Good analytical and decision making skills   ]]></description><pubDate>Mon, 02 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=303239</guid></item><item><title>SOLUTIONS ARCHITECT - MOBILE, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=303238</link><description><![CDATA[Specific responsibilities Work with engineers, architects, and product management to explore and prototype new services and capabilities in the mobile space  Contribute to the Mobile Development Team technology strategy and roadmap  Influence adoption of central mobile capabilities, standards, and principles  Drive consistency of design and architecture across the Mobile Development Team  Work with the key business personnel to identify solutions that will provide the best possible return for the company; this is a very significant part of this role  Work with the IS Supplier and Procurement Manager to maintain relations with external management teams and keep them informed and involved in future IS strategies  Work with the Head of Architecture and Gibraltar Architecture Lead to establish architectural governance and oversight of IS delivery and services to ensure a balance of near-term pragmatism with long-term direction  Contribute to the design and policing of Enterprise Infrastructure; Technical Architectures &amp; Solutions Architectures  Ensure business systems meet the stated, technical, architecture requirements (e.g. performance, stability, capacity, human factors, throughput, etc) in collaboration with the Head of Delivery when defining projects  To ensure that deployed technology is always appropriate to meet the current and planned future needs of the Business   Essential skills/attributes Significant application development experience, which must be in the mobile field  Excellent programming skills, ability to apply design patterns to real problems  Experience with iOS, Android and HTML5/CSS3/Javascript development  Familiarity of Cross Platform Development Tools and 3rd party mobile library integrations  Ability to effectively communicate complex technical subjects to engineers and product managers alike  Experience in a similar role, specifically Internet based businesses from Betting and Gaming, Retail, Banking and/or IT Consultancy, ideally within a highly regulated industry  Experience of operating at director level and able to present at Board level, translating technology into terms relating to business drivers and financial performance  A thorough understanding of architectural design principles  Capable of managing multiple projects simultaneously and work well under pressure  A strong customer focus, establishing effective relationships  Strong communication (verbal/written) and influencing skills, with an ability to manage internal and external relationships up to senior levels of management and communicate with executive management  Proven track record and ability in leading technical staff, using wide-ranging skills (including planning, organising and interpersonal skills)  Anticipate problems and identify long-term implications of decisions and actions  Ability to be pro-active &amp; act independently  Willing to take on a new intellectual challenge  Actively identify and use key learning points from daily activities to increase effectiveness  Anticipate problems and identify long-term implications of decisions and actions   Desirable skills/attributes Knowledge of JEE/Oracle/LAMP/.Net based technology  Knowledge of systems integration standards including ESB, SOA, XML, SOAP, HTTP and network topology  Knowledge of Project methodologies such as RUP, Agile, XP     ]]></description><pubDate>Mon, 02 Apr 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=303238</guid></item><item><title>ONLINE COMMUNICATIONS COORDINATOR</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302070</link><description><![CDATA[Role Purpose: Building emails and/or web pages and executing email campaigns Accountabilities ?	Responsibility for member email marketing, operational emails execution, website development and general statistical reporting  Technical Skills - Required ?	HTML knowledge - ability to write valid HTML/CSS code (W3C standards) ?	Comfortable working with Adobe Dream Weaver and Microsoft Front page and the ability to use a plain code editor (non-WYSIWYG) such as Notepad++ or similar more based on coding ?	Proficient with Microsoft Excel, Access and Word  Technical Skills - Desirable ?	Experience using Content Management Systems (CMS) ?	Proficient in a variety of programming languages such as JavaScript, VB script/ASP, Flash. ?	Experience with Graphical applications i.e. Adobe Fireworks.  Knowledge and Experience ?	Online Gaming experience would be desirable ?	Experience of subscription based web sites  Person Specification ?	Pragmatic approach to problem solving  ?	Keen interest in all aspects of gambling and the evolution of E-communications ?	Team player ?	Confident verbal communicator  ?	Approachable ?	Highly trustworthy and reliable ?	Ability to effectively co-ordinate with other colleagues ?	Ability to work to tight deadlines  ?	Highly self-motivated &amp; able to work with minimum supervision ?	Hard worker who is committed to results  Key Performance Indicators ?	Co-ordinating and dispatching promotional emails and newsletters to customers.  ?	Created websites that are eye-catching, user friendly and to very specific design requirements ?	Near future: Operating a variety of webpages through a CMS, handling change requests ?	Error free HTML communications ?	Good attitude whilst working under pressure    Key Competencies ?	Extremely high level of trust ?	Ability to work flexible hours is a necessity ?	Ability to work to tight deadlines ?	Results driven and committed to results ?	Highly organised with Time management skills ?	Strong attention to detail  ]]></description><pubDate>Fri, 23 Mar 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302070</guid></item><item><title>RETENTION PROMOSTIONS SPECIALIST, GIBRALTAR - EU APPLICANTS</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302069</link><description><![CDATA[THE ROLE:	?	This role is responsible for the business retention with the aim of retaining, increasing and maintaining the number of active players. ?	You will be responsible for collecting and generating new ideas and introducing enhancements to the existing Promotional offers, analysing and implementing strategies to the Retention process using competitor analysis.  ?	Liaise with Team specialists to plan and execute targeted promotions to different segments from the design, testing promotion mechanics &amp; systems related to each Brand (Online, offline, Mass Market and VIP) aimed at increasing the lifetime value of players. ?	Plan, organize and follow schedules effectively to present to the company. ?	Co-ordination and communication of all activity with internal departments (including design, member services &amp; Content producers) ?	Retrieval and analysis of relevant information using the relevant admin tools and create weekly reports including Bonus Cost and Take-Up report. ?	Initiating analytical activities to further develop existing campaigns. ?	Support Coordinator activities to deliver ongoing Retention requirements including creating promotions, email, bonuses etc when necessary. ?	Co-ordination of mailing and contact lists, checking the accuracy of the data and the segmentation of lists  THE PERSON:           	Essential ?	Excellent attention to detail. ?	Online Casino Promotions experience and understanding of user experience and roadmap. ?	Good knowledge of online direct marketing. ?	Good communication and interpersonal skills. ?	Ability to work across teams and manage multiple projects.  ?	Creative mind set.  ?	Team player. ?	Interest in working with customer database systems. ?	Pro-active and enthusiastic to learn (necessary training will be provided). ?	Strong analytical skills and experience in segmenting data.  Desirable ?	Strong Excel skills ?	2 A levels or similar qualification beneficial but not essential. ?	Second language a plus but not essential   ]]></description><pubDate>Fri, 23 Mar 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302069</guid></item><item><title>ITALIAN CUSTOMER SERVICE AGENT, GIBRALTAR - EU APPLICANTS </title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302068</link><description><![CDATA[MEMBER SERVICE SPECIALIST ? Italian Bilingual/Multilingual Team Vision: To provide exceptional professional service to all members ensuring a positive customer experience resulting in customer satisfaction at all times when dealing with the Group.  As Member Service Specialist you will be responsible for: ?	First line customer contact point for customer account management query and resolution handling via telephone, email and instant chat ?	Liaising with other internal departments to assist in the resolution of customer queries and issues ?	Answer a high volume of calls, emails and instant chat messages from group customers and maintain a rapid response rate according to agreed standards ?	Maintaining high levels of grammar, listening and verbal skills to facilitate exceptional customer service correspondence ?	Accurate information recording on customer contacts received, and where required maintain detailed and in-depth records ?	Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant company health &amp; safety procedures  ?	Establishing and maintaining effective working relationships with co-workers, supervisors and group customers ?	Providing information to management and co-workers by telephone, in writing, via email, or in person The Person: ?	High levels of grammar, listening and verbal skills to facilitate exceptional customer service correspondence ?	An open, honest, enthusiastic and resilient approach ?	Accountability for achieving goals and delivering a quality service to the customer ?	Excellent interpersonal skills, self-confidence and be a strong team player Role will require shift and weekend working to meet our 24/7 needs. ]]></description><pubDate>Fri, 23 Mar 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302068</guid></item><item><title>GERMAN CUSTOMER SERVICE AGENT, GIBRALTAR - EU APPLICANTS </title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302064</link><description><![CDATA[MEMBER SERVICE SPECIALIST ? German Bilingual/Multilingual Team Vision: To provide exceptional professional service to all members ensuring a positive customer experience resulting in customer satisfaction at all times when dealing with the Group.  As Member Service Specialist you will be responsible for: ?	First line customer contact point for customer account management query and resolution handling via telephone, email and instant chat ?	Liaising with other internal departments to assist in the resolution of customer queries and issues ?	Answer a high volume of calls, emails and instant chat messages from group customers and maintain a rapid response rate according to agreed standards ?	Maintaining high levels of grammar, listening and verbal skills to facilitate exceptional customer service correspondence ?	Accurate information recording on customer contacts received, and where required maintain detailed and in-depth records ?	Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant company health &amp; safety procedures  ?	Establishing and maintaining effective working relationships with co-workers, supervisors and group customers ?	Providing information to management and co-workers by telephone, in writing, via email, or in person The Person: ?	High levels of grammar, listening and verbal skills to facilitate exceptional customer service correspondence ?	An open, honest, enthusiastic and resilient approach ?	Accountability for achieving goals and delivering a quality service to the customer ?	Excellent interpersonal skills, self-confidence and be a strong team player Role will require shift and weekend working to meet our 24/7 needs. ]]></description><pubDate>Fri, 23 Mar 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302064</guid></item><item><title>VIP HOST, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302063</link><description><![CDATA[Responsibilities  ?	Identify potential VIPs from acquisition and ensure they are managed effectively to maximise player value and reduce risk of churn. ?	Assist in organising hospitality events and promotions that would be of interest to VIP clients. ?	Work closely with the CRM team, to help create and deliver reward and retention campaigns specifically designed to up-sell,, reactivate, and to cross-sell to existing users.. ?	To build relationships with VIPs by creating player profiles, road mapping players and showing acute attention to detail. ?	Monitor VIP player(s) betting frequency and latency to identify significant changes in behavior patterns and design communications and processes to help prevent these players from churning. ?	Communicating with VIP customers using the appropriate channels i.e., phone, e-mail, mail. ?	Monitor, analyze, measure and report the results and effectiveness of all bonus programs and retention campaigns and to help optimize future campaigns. Experience and Skills  ?	Suitable candidates will have experience within the Online Gaming Industry. ?	Knowledge and passion for gaming and sport betting. ?	Ability to pick up processes and VIP handling methods quickly and have the confidence in working within these. ?	Good interpersonal skills and the ability to communicate in a pleasant, polite manner via telephone and email are essential. ?	Good written and spoken English  ]]></description><pubDate>Fri, 23 Mar 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302063</guid></item><item><title>SAS DEVELOPER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302062</link><description><![CDATA[o	Ability to perform as SAS Developer using SAS Data Integration Studio o	Experience in extracting, transforming and loading source data into the SAS environment o	Experience with a Scheduling Tool o	Experience in working in both a windows and Unix environment o	Solid SQL querying skills o	Working knowledge of SAS Enterprise Guide o	Experience with stored processes and SAS macros SAS Data Integration Studio is an absolute must and we wouldn?t even want to talk to a candidate without that. I learnt that the hard way with Quad unfortunately  ]]></description><pubDate>Fri, 23 Mar 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302062</guid></item><item><title>GERMANS SPORTSBOOK SITE MANAGER, GIBRALTAR - EU APPLICANTS </title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302050</link><description><![CDATA[Job Purpose  The Site Manager will primarily be responsible for scheduling, administering and maintaining all dynamic and static content on the Company?s German language sportsbooks (primarily German &amp; Austrian) and their various sub-domains and mini-sites.  The post holder will also be responsible for working with the online marketing team, sportsbook operational team, design &amp; development resource and the CRM manager to ensure that the sportsbook is attracting and retaining the maximum amount of active customers, meeting core business targets and raising brand awareness within Germany, Austria and German speaking markets.   Key Responsibilities  ?	Ensure the highest levels of editorial quality on the German &amp; Austrian sportsbook.  ?	Work with trading to ensure comprehensive and relevant markets are produced in a timely manner. ?	Cross sell of all egaming products to German &amp; Austrian sportsbook customers. ?	Monitor and report on competitor activity. ?	Provide relevant KPIs to update senior management on site performance. ?	Work with the customer acquisition team to maximise conversion rates of marketing activities. ?	Schedule and prioritise the annual, monthly and weekly sporting calendar to lead all sportsbook and CRM activity in the territory. ?	Manage the daily activities of the Germanic team including Line Management responsibilities for the team?s Austrian Sportsbook Site Manager and German Publishing Content Editors. ?	Provide translation services and support for egaming products, including Casino &amp; Poker.   Accountabilities and tasks  ?	The publication of all dynamic editorial content to the German &amp; Austrian sportsbooks, ensuring the relevant tone of voice for a German/Austrian audience. ?	The monitoring and checking of the sportsbook to ensure sporting events and sports betting markets are correctly displayed and prioritised as per the customer demand. ?	Work with the egaming product managers to ensure that all egaming cross sell is undertaken efficiently. ?	Provide prioritised sporting calendars that will guide all CRM and acquisition marketing campaigns for German/Austrian sports betting customers. ?	As the point of contact for site issues, the Site Manager is expected to check and test that all customer facing products, marketing campaigns and applications are working to specification and that the appropriate support is being provided by the operations teams. ?	Proactively develop the customer offering for the sportsbook (and egaming), proposing business and product development initiatives that will increase the core business metrics. ?	Source, collate, present and analyse  data relating to competitor activity in the German &amp; Austrian sports betting communities.   Performance Criteria 	 The performance of the jobholder can directly impact on the performance of the business:  ?	Increased number active users of the German &amp; Austrian sportsbook sites ?	Increased bet slips ?	Increased turnover  ?	Increased gross win ?	New account conversion ?	Quality of information produced to feed back into the business and support future activities   Skills &amp; Experience  ?	Ideally educated to degree level/strong academic background. ?	Native German speaker who is also fluent in English. ?	Strong written and verbal skills (German), with the ability to write intelligent and engaging sports betting content. ?	Strong commercial awareness and knowledge of online marketing. ?	Well developed knowledge and experience of betting products and the trading markets they operate in to deliver profit. ?	Relevant experience for another online betting/sports focussed company preferable. ?	Previous experience of using CMS tools. ?	Strong communication and interpersonal skills, able to build strong personal relationships with key stakeholders and staff.  ?	Excellent analytical skills, able to assimilate data and understand trends. ?	Particular attention to detail, a working attitude that strives for ?right first time?, thoroughness and perfection. ?	Ability to work under pressure, prioritise workloads and meet deadlines. ?	Numerate and confident with technology, especially Microsoft Office tools, a knowledge of HTML, the Internet and e-commerce. ?	Able to work on own initiative, confident in own ability, imaginative and creative. ?	A keen interest in sports and gaming and flexible to work 5 out of 7 days a week and weekends or evenings where necessary.        ]]></description><pubDate>Fri, 23 Mar 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=302050</guid></item><item><title>ITALIAN SPORTSBOOK SITE MANAGER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=297389</link><description><![CDATA[Job purpose and scope  The Site Manager will primarily be responsible for scheduling, administering and maintaining all dynamic and static content on the Company?s Italian Sports book and its various sub-domains and mini-sites.   The post holder will also be responsible for working with the online marketing team, sportsbook operational team, design &amp; development resource and the CRM manager to ensure that the sportsbook is attracting and retaining the maximum amount of active customers, meeting core business targets and raising brand awareness within the Italian market.   Specific responsibilities  Adhere to and enforce all company &amp; publishing procedures to ensure that the Italian sportsbook is compliant with Italian regulatory requirements.  Ensure the highest levels of editorial quality on the Italian sportsbook.  Work with Trading to ensure comprehensive and relevant markets are produced in a timely manner.  Manage the release of sporting events and markets in the back office systems to ensure the fast and accurate display of events ready for publishing on the Italian sportsbook.  Cross sell of all relevant egaming products to Italian sportsbook customers.  Monitor and report on competitor activity.  Provide relevant KPIs to update senior management on site performance.  Work with the customer acquisition team to maximise conversion rates of marketing activities.  Schedule and prioritise the annual, monthly and weekly sporting calendar to lead all sportsbook and CRM activity in the territory.  Manage the daily activities of the Italian Publishing team including Line Management responsibilities for the team?s Publishing Content Editors.  Provide translation services and support for egaming products, including Casino &amp; Poker.  The publication of all dynamic editorial content to the Italian sportsbook, ensuring the relevant tone of voice for an Italian audience.  Fast and accurate release of markets in compliance with Italian regulations  The monitoring and checking of the sportsbook to ensure sporting events and sports betting markets are correctly displayed and prioritised as per the customer demand.  Work with the egaming product managers to ensure that all egaming cross sell is undertaken efficiently.  Provide prioritised sporting calendars that will guide all CRM and acquisition marketing campaigns for Italian sports betting customers.  As the point of contact for site issues, the Site Manager is expected to check and test that all customer facing products, marketing campaigns and applications are working to specification and that the appropriate support is being provided by the operations teams.  Proactively develop the customer offering for the sportsbook (and egaming), proposing business and product development initiatives that will increase the core business metrics.  Source, collate, present and analyse data relating to competitor activity in the Italian sports betting community.  Essential skills/attributes  Native Italian speaker who is also fluent in English.  Strong written and verbal skills (Italian), with the ability to write intelligent and engaging sports betting content.  Understanding of the Italian regulatory requirements for publishing and settling is highly desirable  Strong commercial awareness and knowledge of online marketing.  Well-developed knowledge and experience of betting products and the trading markets they operate in to deliver profit.  Relevant experience for another online betting/sports focussed company preferable.  Previous experience of using CMS tools.  Strong communication and interpersonal skills, able to build strong personal relationships with key stakeholders and staff.  Excellent analytical skills, able to assimilate data and understand trends.  Particular attention to detail, a working attitude that strives for ?right first time?, thoroughness and perfection.  Ability to work under pressure, prioritise workloads and meet deadlines.  Numerate and confident with technology, especially Microsoft Office tools, a knowledge of HTML, the Internet and e-commerce.  Able to work on own initiative, confident in own ability, imaginative and creative.  A keen interest in sports and gaming and flexible to work 5 out of 7 days a week and weekends or evenings where necessary.   Desirable skills/attributes  Ideally educated to degree level/strong academic background.  ]]></description><pubDate>Mon, 20 Feb 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=297389</guid></item><item><title>CASINO RETENTION SPECIALIST - PROMOTIONS, GIBRALTAR </title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=292515</link><description><![CDATA[THE ROLE:	?	This role is responsible for on-line Casino retention with the aim of retaining, increasing and maintaining the number of players coming to the site. ?	Analysis and implementation of new strategies to the Retention process using competitor analysis.  ?	Plan and execute Promotions including design, testing promotion mechanics &amp; systems related to each Brand (Online, offline, Mass Market, PVIP and VIP) ?	Liasing with PVIP and VIP specialists to deliver target promotions ?	Implementation of targeted campaigns tailored to different customer requirements aimed at increasing the lifetime value of casino players ?	Co-ordination and communication of all activity with internal departments (including design, member services &amp; Portal Content) ?	Retrieval and analysis of relevant information using the relevant admin tools ?	Create weekly reports including Bonus Cost and Take-Up report ?	Initiating analytical activities to further develop existing campaigns ?	Support Coordinator activities to deliver ongoing Retention requirements including creating promotions, email, bonuses etc when necessary ?	Co-ordination of mailing and contact lists, checking the accuracy of the data and the segmentation of lists  THE PERSON:  Online Casino Promotions experience Creative Strong Excel skills Strong analytical skills and experience in segmenting data. Interest in working with customer database systems Good attention to detail Good communication skills Pro-active and enthusiastic to learn (necessary training will be provided) Team player 2 A levels or similar qualification beneficial but not essential.       ]]></description><pubDate>Wed, 25 Jan 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=292515</guid></item><item><title>HEAD OF ACQUISITION, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291771</link><description><![CDATA[Job Title:	Head of Acquisition	Department:	Marketing Location:	Gibraltar	Reporting To:	Commercial Director Responsibilities  ?	Work with the Commercial Director to develop and deliver marketing plans to deliver optimal customer acquisition across all channels ?	Develop and deliver strategies and execute all marketing roadmaps ? including digital acquisition affiliates, PPC, display, customer retention, consumer PR, offline advertising and retail promotions ?	Responsible for developing the Marketing Budget and Forecast proposals and managing spend across all media and channels ?	Responsible for selecting and managing appropriate 3rd parties/agencies to assist in the delivery of the marketing strategy ?	Develop direct relationships with key affiliates/ networks/partners to maximise profitable acquisition ?	Responsible for regular reporting on performance of all marketing activity on a daily/weekly/periodic basis and delivering presentations and insight to the relevant business stakeholders ?	Monitor, report and act upon competitor activity to ensure we retain and grow market share in all relevant areas ?	Responsible for ensuring that all media activity is sufficiently monitored, tracked and evaluated in order to monitor ROI ?	Accurately record all purchase orders/bookings, media costs, bonus and promotional costs and other expenditure and report on a weekly and periodic basis ?	Ensure that all activity delivered is consistent with the Brand guidelines issued from time to time via the Brand Steering Group or other appropriate forum ?	Maintain full awareness and understanding of appropriate legislation for relevant media channels (e.g. Advertising Standards) and ensure all activity is fully compliant with such legislation; ensure all media activity is approved by Compliance team(s) ?	Support Interactive project work as required from time to time Experience and Skills  ?	3-5 years experience of internet marketing, agency or client-side ?	Very strong communications skills (written, verbal and presentational) ?	Extensive experience of all marketing channels with a primary focus on digital marketing channels (broad appreciation of all channels needed but specialist skills in 2-3 specific channels preferred) ?	Experience in developing and executing media plans supported by strong creative executions ?	Experience in directly managing and working with media, marketing and creative agencies ?	Strong organisational skills and experience of balancing multiple projects at once ?	Experience of managing/auditing media and media agencies preferable ?	Evidence of strong people and project management skills ?	Ability to develop strong working relationships with internal and third party service providers ?	Strong customer ethos and the ability to channel insight into profitable deliverables ?	Strong financial/analysis and cost management skills ]]></description><pubDate>Thu, 19 Jan 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291771</guid></item><item><title>WEB DESIGNER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291768</link><description><![CDATA[Job Title:	Designer	Department:	Operations Location:	Gibraltar	Reporting To:	Head of Design &amp; Copy   Responsibilities  ?	Design and development of marketing materials, including web pages, banners, buttons, pop ups, skyscrapers and other rich media; ?	Design of email marketing materials;  ?	Design and development of internal site content, across the product range, aimed at enhancing search engine performance;  ?	Design and development of supporting external site content such as mini-sites and white-label sites; ?	Research and development of innovative marketing methods; ?	Assessing competitive innovations and making appropriate recommendations; ?	Assisting marketing team with affiliate strategy implementation; ?	Working with the business to ensure that all designs maintain brand consistency, and;  ?	Creating and delivering offline marketing campaigns including direct mail, print and shop based advertising.  Experience and Skills  ?	Experience of interactive design and communication principles, delivery systems, processes, and user interface design. ?	Experience in the online sports betting and eGaming sectors. ?	Knowledge of design layout and graphic fundamentals, typography and limitations on the web.   ?	Firm understanding of company brand development and compliance. ?	Confident in leading larger scale initiatives from design concept through completion. ?	Experience with standard industry software such as Photoshop, Illustrator, Flash, etc? ?	Good working knowledge of HTM, CSS, etc? ?	Ability to make sound, time sensitive evaluate creative/design decisions/judgments. ?	Must have strong leadership, communication and presentation skills. ?	Ability to supervise and train team members. ?	Must be organized and ability to prioritize and schedule work assignments. ?	Be passionate, enthusiastic and all around positive in approach to work. ]]></description><pubDate>Thu, 19 Jan 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291768</guid></item><item><title>PRODUCT MANAGER - BINGO, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291767</link><description><![CDATA[Job title:	PRODUCT MANAGER ? BINGO Main purpose of role:	The strategic planning and growth plus the day-to-day operational management. Relationships:	Responsible to:	Operations Manager 	Responsible for:	Deputy Bingo Manager 	Liaison with:	Marketing, Bingo Software Supplier, IT Main duties:	 ?	Develop, implement, manage and co-ordinate appropriate strategies to help meet KPIs and marketing/business objectives as set by management ?	Accountable for Product P&amp;L ?	Drive Product development ?	In charge of acquisition through sports channels (offline and online cross sell) ?	Monitor product and feature performance and quality, optimization or instant problem solving. ?	Manage and develop the Bingo user experience and promote the user experience and player journey throughout team and the whole company. ?	Work with Senior Management to set annual budgets and targets for Bingo. ?	Regularly conduct and publish market intelligence and competitive analysis in order to identify areas of opportunity, change and improvement. ?	Ensure that all Bingo product work is embedded in the overall gaming platform. ?	Collect and generate new product ideas, enhancements to existing products, collating requests from both internal and external requestors, as well as users and the Bingo community. ?	Maintain and develop strong relationships with external suppliers including those required for product development. ?	Develop and manage customer VIP and loyalty schemes. ?	Develop and manage customer contact strategies and programmes. ?	Liaise with IT and software supplier on a day-to-day basis to ensure that the Bingo product is operating to its maximum potential.   ?	Liaise with the software supplier and IT to ensure any changes, updates or improvements are implemented efficiently.   ?	Monitor the authorisation of withdrawals and review processes in order to maximise efficiency of payments whilst minimising risk to the company. ?	Work closely with Gaming Services Manager to ensure optimum customer service levels, providing escalation for Bingo related queries. ?	Work closely with Affiliates team to develop and grow Bingo affiliate programme.   ?	Work closely with Marketing on the implementation and management of customer acquisition and retention programmes and analyse player activity. ?	Work closely with Marketing to generate and implement promotions and campaigns. ?	Build successful relationships throughout the company across all functions and jurisdictions. ?	Communicate scope and timelines of products and features and set expectations.  ]]></description><pubDate>Thu, 19 Jan 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291767</guid></item><item><title>SENIOR BUSINESS ANALYST, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291766</link><description><![CDATA[Job Title:	Business Analyst	Department:	Project Office &amp; BI Location:	Gibraltar	Reporting To:	Head Of Projects   Responsibilities  ?	Support the Head of Projects in all aspects of business/project analysis and implementation ?	Create requirements specifications, solution specifications and related documentation including:- ?	UML modelling and user stories ?	Business case and PDD development ?	Conduct current state and impact assessments ?	Work with Product managers, IT and other internal stakeholders in selecting appropriate products including bespoke and COTS. ?	Co-ordinate vendor services related to technology selection and implementation ?	Manage stakeholder relations (internal &amp; external) ?	Abstract a business problem or opportunity and aid in the definition of the appropriate solution Experience and Skills  ?	Inquisitive and knowledge seeking ?	Able to investigate and solve complex problems ?	Well presented ?	Good Communication Skills ?	Articulate and persuasive ?	Strong documentation and presentation skills ?	Team player ?	Excellent interpersonal skills ?	Proactive rather than reactive ?	Personal Qualities ?	Calm and organised ?	Reliable and trustworthy ]]></description><pubDate>Thu, 19 Jan 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291766</guid></item><item><title>VIP HOST, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291765</link><description><![CDATA[Job Title:	VIP Host	Department:	VIP Location:	Gibraltar	Reporting To:	Senior VIP Manager   Responsibilities  ?	Identify potential VIPs from acquisition and ensure they are managed effectively to maximise player value and reduce risk of churn. ?	Assist in organising hospitality events and promotions that would be of interest to VIP clients. ?	Work closely with the CRM team, to help create and deliver reward and retention campaigns specifically designed to up-sell,, reactivate, and to cross-sell to existing users.. ?	To build relationships with VIPs by creating player profiles, road mapping players and showing acute attention to detail. ?	Monitor VIP player(s) betting frequency and latency to identify significant changes in behavior patterns and design communications and processes to help prevent these players from churning. ?	Communicating with VIP customers using the appropriate channels i.e., phone, e-mail, mail. ?	Monitor, analyze, measure and report the results and effectiveness of all bonus programs and retention campaigns and to help optimize future campaigns. Experience and Skills  ?	Suitable candidates will have experience within the Online Gaming Industry. ?	Knowledge and passion for gaming and sport betting. ?	Ability to pick up processes and VIP handling methods quickly and have the confidence in working within these. ?	Good interpersonal skills and the ability to communicate in a pleasant, polite manner via telephone and email are essential. ?	Good written and spoken English ]]></description><pubDate>Thu, 19 Jan 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291765</guid></item><item><title>PRODUCT MANAGER - CASINO, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291764</link><description><![CDATA[Job title:	PRODUCT MANAGER ? CASINO Main purpose of role:	The strategic planning and growth plus the day-to-day operational management of Company Casino. Relationships:	Responsible to:	Operations Manager 	Responsible for:	Deputy Casino Manager 	Liaison with:	Marketing, Casino Software Supplier, IT Main duties:	 ?	Develop, implement, manage and co-ordinate appropriate strategies to help meet KPIs and marketing/business objectives as set by management ?	Accountable for Product P&amp;L ?	Drive Product development ?	In charge of acquisition through sports channels (offline and online cross sell) ?	Monitor product and feature performance and quality, optimization or instant problem solving. ?	Manage and develop the Casino user experience and promote the user experience and player journey throughout team and the whole company. ?	Work with Senior Management to set annual budgets and targets for Casino. ?	Regularly conduct and publish market intelligence and competitive analysis in order to identify areas of opportunity, change and improvement. ?	Ensure that all Casino product work is embedded in the overall gaming platform. ?	Collect and generate new product ideas, enhancements to existing products, collating requests from both internal and external requestors, as well as users and the Casino community. ?	Maintain and develop strong relationships with external suppliers including those required for product development. ?	Develop and manage customer VIP and loyalty schemes. ?	Develop and manage customer contact strategies and programmes. ?	Liaise with IT and software supplier on a day-to-day basis to ensure that the Casino product is operating to its maximum potential.   ?	Liaise with the software supplier and IT to ensure any changes, updates or improvements are implemented efficiently.   ?	Monitor the authorisation of withdrawals and review processes in order to maximise efficiency of payments whilst minimising risk to the company. ?	Work closely with Gaming Services Manager to ensure optimum customer service levels, providing escalation for Casino related queries. ?	Work closely with Affiliates team to develop and grow Casino affiliate programme. ?	Work closely with Marketing on the implementation and management of customer acquisition and retention programmes and analyse player activity. ?	Work closely with Marketing to generate and implement promotions and campaigns. ?	Build successful relationships throughout the company across all functions and jurisdictions. ?	Communicate scope and timelines of products and features and set expectations.  ]]></description><pubDate>Thu, 19 Jan 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=291764</guid></item><item><title>HEAD OF ANALYTICS, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=290827</link><description><![CDATA[For one of our clients ? a leading and well established online gaming company, the following senior position is needed for relocation to Gibraltar:   Head of Analytics  Devising and leading the implementation of the analytics department's long-term strategy. Defining and implementing a performance-based environment for the company and its various departments  ?	BA in Economics or Statistics or Business Administration or Mathematics ?	Minimum two years of experience in an analytics department ?	Strong analytical skills ?	Ability to compile and analyze large volumes of data ?	Ability to identify trends, and isolate problematic  and profitable channels and sub-channels across activities ?	Highly motivated and self-driven, with strong ability to work under pressure for prolonged periods, in a performance-oriented environment, and deliver consistent results ?	Fluent in English ?	Experience in online gaming ? an advantage ]]></description><pubDate>Thu, 12 Jan 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=290827</guid></item><item><title>PHP DEVELOPER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=287223</link><description><![CDATA[Our clients are a leading online gaming company based in Gibraltar who are looking to recruit a PHP Developer to join their team.  Job Purpose:  ?	Responsible for developing high quality software end to end. The successful applicant will be involved in all aspects of the software design lifecycle. ?	Architect solutions so they are simple, scalable, maintainable and easy to change. ?	Mentor other team members in PHP/ development.  Duties and Responsibilities: ?	Interpret business requirements and where appropriate technical specification documents. ?	Perform coding using best practice ?	Investigate, analyse and fix reported defects. ?	Continually improve code ?	Perform maintenance programming and correction of identified defects. ?	Communicate with other departments (to educate support staff, manage releases and communicate changes) ?	Identify inefficiencies and where necessary implement changes to fix the end to end development process  Skills / Attributes Required ?	Passion for programming ?	Demonstrable Software Development experience ?	Commitment to test driven development ?	Knowledge of common design patterns. ?	Experience of enterprise application development ?	Knowledge of database architecture and design ?	Ability to identify functional and non-functional requirements. ?	Ability to code software according to published standards and design guidelines. ?	Flexible attitude, ability to perform under pressure. ?	A commitment to quality and a thorough approach to the work.  ?	Pragmatic approach to problem solving ?	Ability to work well within a team ?	Good communication skills  ?	Strong views loosely held   Technologies used  PHP Experience of PHP frameworks such as Zend, Yii etc HTML5/JavaScript Oracle/MySQL  ]]></description><pubDate>Thu, 01 Dec 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=287223</guid></item><item><title>HEAD OF IS SECURITY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=286468</link><description><![CDATA[Our clients are an online betting and gaming company offering online sports betting, bingo, casino, poker, Vegas and skill games using the latest interactive technology. They are a fast moving and dynamic business based in offices around the world.  Their customers play online with them because they offer a huge range of exciting and interactive products using some of the most advanced gaming technology. They are a well trusted brand name and their customers return to them time and again knowing that they will receive their expertise, choice and great customer service, 365 days a year in over 25 different languages.   Job Purpose  The role of Head of IS Security is to enable our client to manage its? security effectively by providing strategic direction, functional leadership and oversight across the company.  In addition, to provide in-depth technical expert security knowledge, support and advice in the delivery of cost effective IS security risk management to defined service levels, ensuring compliance with IS Security policies and standards across the company as defined including legislative (such as data protection and software copyright law) or regulatory requirements (such as Gambling Commission) and commercial obligations (such as PCI DSS).  Principal Accountabilities  Security and Risk Strategy, Policies and Procedures  ?	Ensure adherence to any / all applicable legislation as well as company IS Security policy and principles, including Gaming Commission and PCI-DSS.  ?	Direct the development and communication of the company?s strategic direction for security.   ?	Set the Information, Security and Risk Policy and supporting guidelines to meet legal, regulatory and business needs ?	Direct an effective research programme to ensure the company is kept abreast of technology, business and regulatory developments to the benefit the company. ?	Develop, own and police compliance to the Security policies (including applications, data, hardware and networks)  ?	Ensure the alignment / integration of security management with business strategies and requirements ?	Ensure the alignment of security with other group companies.  Security Management  ?	Manage threat assessment and security control reviews, business risk assessments, and reviews that follow significant breaches of security controls ?	Establish and manage an incident response service to contain, investigate and prevent future breaches ?	Ensure adherence to all company policies and guidance as defined including legislative (such as data protection and software copyright law) or regulatory requirements (such as Gambling Commission) and commercial obligations (such as PCI DSS) ?	Lead awareness and training initiatives relating to security throughout the department ?	Ensure the integrity of systems through provision of appropriate services (e.g. penetration testing) ?	Ensure the availability of services through provision of appropriate controls, monitors and response with respect to, for example, intrusion detection and denial of service attacks ?	Ensure that on a daily basis systems are monitored for any anomalous activity ?	Maintain awareness of new security technologies, legislation and standards and be aware of new risks and vulnerabilities ?	Lead the resolution of Internal Audit actions  Customer Service and Relations  ?	Work with the executives to stay aware of business needs and concerns at all times; ?	Work with the IS Procurement Manager to maintain relations with vendors and keep them informed and involved in future IS Security strategies; ?	Maintain currency in latest security trends;  ?	Be constantly aware of the status of technology risk and delivering regular security reports to management ?	Provide on request technical specialist advice and support key customers ensuring that security standards and requirements are understood and complied with ?	Establish board level reporting structure to report on-going progress of security and risk delivery ?	Communicate and enforce applicable security principles and procedures across the company; Create and disseminate security best practices through management teams and ensure that users are informed of security policies ?	Work with Audit to ensure security risks are managed and target operating model is defined with roadmap for getting there  ?	Working with Internal Audit, conduct and manage regular security audits of systems to ensure continued system integrity ?	Work with the Head of IS Architecture to define security policies that systems must adhere to and establish the level of certification (e.g. internet facing applications certified to BS7799) ?	Direct the work of all IS security specialist staff, including project and task definition and prioritisation and quality management ?	Work with the Head of IS Services to ensure that appropriate policies and procedures are in place to ensure the operation of appropriate security controls as a service to business system users (e.g. password and user account integrity) ?	Support the Head of IS Services and business colleagues to define appropriate Service Level Agreements that include details of the information security requirements in measurable terms and specify how they will be verifiably achieved ?	Work with IS Operations staff to define Operational level agreements (OLAs), which provide detailed descriptions of how information security services will be provided    Operational Budgeting and Reporting  ?	Understand the budgeting and cost elements of the security framework and the detailed breakdown of components;  ?	Develop a quarterly forecast as required to ensure future requirements are catered for.  People Management, Team Leadership and Development  ?	Create team spirit and ensure morale is maintained at high levels through effective communication ?	Ensure that team / individuals all have clear understanding of roles and responsibilities as well as an understanding of the wider business priorities and how their activities fit into the wider business goals ?	Ensure that resources are managed to ensure optimal utilisation.  Performance criteria  ?	Policy and standards are in place for all platforms where risk levels are high or distributed administration is prevalent ?	Mechanisms are in place for identifying security failures ?	Security review and approval is a standard part of the Project Framework ?	Objectives and targets for security management are set, recorded and reviewed on a regular basis ?	Reports and notifications of security incidents / control are circulated on a regular basis  ?	SLAs and OLAs are monitored and company IS Senior Management receive regular reports on the effectiveness and status of provided services  Qualifications, skills &amp; experience  Essential:  ?	Exceptional experience in the eCommerce security sphere is required ? likely an acknowledged leader in the field. ?	A strong customer focus, recognising internal and external customers, establishing effective relationships.  Aware how the external market affects the business and service ?	Strong communication (verbal/written) and influencing skills, with an ability to manage internal and external relationships up to senior levels of management ?	Effective team building skills to encourage positive team environment ?	Proven track record and ability in leading technical staff, using wide-ranging skills (including planning, organising and interpersonal skills) ?	Likely to have gained significant practical experience in IS, IS Security or equivalent areas including some years at a Senior Security or Risk Analyst level (or equivalent)   ?	A strong technical knowledge and appreciation of IS / IS Security principles including regulatory, legislative and industry practices gained through practical experience and/or professional qualification(s) ?	Proven track record in analysing complex technical situations, articulating technical security issues and associated risks, making recommendations, influencing outcomes, decision making and ensuring successful delivery ?	A technical knowledge and working application of most computer, database, applications, Internet and network and communication technologies employed across the company.  In sufficient depth and breadth to be able to deliver the services (as detailed in the principle accountabilities section 4.) for multiple and complex environments / projects  ?	Direct experience of the ITIL Information Security Process and IS 270001  Desirable:   ?	Security certifications ? CISSP, CISA, CISM, GIAC ?	Technical certifications ? CCSP, CCSA, CCSE, CEH,  ?	ITIL certification or experience of working within an ITIL oriented organisation. ?	Security project management experience. ?	Good knowledge of server and desktop systems ?	Holds a degree in an IT discipline  ]]></description><pubDate>Mon, 28 Nov 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=286468</guid></item><item><title>HEAD OF CREATIVE, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=282505</link><description><![CDATA[ROLE  The successful candidate will be responsible for leading and managing the Creative Department.  This will involve full responsibility for managing the creative team, the day-to-day creative process and ensuring that the output from the department best represents the company?s visual identity across a number of marketing channels.  The role will also require working with both internal and external business constituents including the internal marketing account management team, individual product teams and identified external marketing agencies.  The role holder will also be an energetic and passionate individual with a desire to continually improve the look and feel of the International brand.     PRINCIPAL RESPONSIBILITIES ?	Lead and direct the day-to-day creative process  ?	Manage the creative team and ensure that all workflow tasks are clearly communicated and managed on a daily basis ?	Manage multiple projects from concept through to completion across a series of company products and channels  ?	Develop individual team members and clearly outline all ongoing training needs to help plug any/all identified skills gaps ?	Foster strong and productive relationships with a number of internal business departments including online marketing, affiliates, CRM, casino and mobile ?	Gain an understanding of the wider business needs and requirements and how they may impact on the day-to-day creative process ?	Clearly outline the correct process for the briefing of all work into the creative department and communicate this across the business ?	Establish the creative direction for the companies International brand ?	Act as the appointed brand guardian and set the standards by which all creative work is considered to be acceptable for visual display ?	Create and develop a series of ongoing concepts, themes and ideas that will formulate a proactive and vibrant culture within the Creative Department  ?	Develop the ongoing brand guidelines for a number of individual products including sportsbook, casino, mobile and poker  ?	Ensure all creative work is delivered in a timely fashion and in line with the daily business needs The role holder will be expected to take full responsibility for all aspects of the creative function and ensure that the department is viewed as a key central business resource that supports a whole series of internal business constituents.       QUALIFICATIONS, SKILLS &amp; EXPERIENCE  The successful candidate will ? ?	Be able to demonstrate an appropriate and accredited creative skills set including a strong knowledge of Flash, Photoshop, FTP, HTML and similar tools ?	Demonstrate at least 4 years experience of working at a similar level in a similar role   ?	Be a creative, passionate and enthusiastic individual ?	Have a passion for learning, sharing knowledge and developing individual staff members ?	Possess strong communication skills and work cohesively across departments ?	React to continual business change and manage the creative process accordingly ?	Be able to work to work to tight deadlines and short lead-times ?	Possess excellent time management skills ?	Display strong attention to detail in one?s own work and that of his or her individual team members ?	Show an ability to manage, organise and motivate staff ?	Be ambitious, self-motivated and a decision maker ]]></description><pubDate>Thu, 27 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=282505</guid></item><item><title>MARKETING CO-ORDINATOR, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=282504</link><description><![CDATA[The Role: You are a highly structured hands on, multitasking, social and outgoing person with a commercial sense and an exceptional drive to succeed. You are a strong communicator and a real team player who wants to join a young, international and ambitious team where tight cooperation and short lead-times are part of the everyday work load.  Main Responsibilities: Ensuring high level of follow up to support marketing and commercial functions. Working closely with marketing and commercial functions to define, develop and implement supporting structures. Working closely with finance function to ensure alignment of follow up and reports. Coordinating external marketing planning and follow up from both cost and results perspective. Coordinating market research, including defining and sourcing research/tracking to meet the demands of the organization. Monitoring, reviewing and reporting on all marketing activities and results. Manage changes in the marketing budget between our departments. Qualifications &amp; Skills Required: ?	A broad understanding of marketing in general and marketing cost control in particular. ?	A broad understanding of accounting in general and marketing accounting in particular. ?	Experience from building up structures for follow-up and reporting for marketing and/or commercial functions. ?	Experience from a multi-brand and multimarket environment. ?	Preferably experience from working in a marketing position. ?	Preferably a degree in marketing or accounting.  ]]></description><pubDate>Thu, 27 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=282504</guid></item><item><title>LEGAL COMPLIANCE MANAGER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=282503</link><description><![CDATA[The Role: A role as a legal compliance manager to be in charge of structuring the legal compliance work of a fast growing company in an ever changing legal and technical environment. You will be a part of our legal team and will be placed in Gibraltar.   The Person: The role comprises administrative, regulatory and legal aspects. We believe you have a keen interest in compliance and regulatory work paired with a solid understanding of legal and technical concepts. You probably have experience from working in the legal or IT/telecom sector but not necessarily from the gaming industry. You have a well-developed capacity in creating and maintaining structure in a dynamic environment. You are thorough, proactive and alert to changes foreseeing any necessary steps and adaption. Experience from bid management is valuable.  Key Responsibilities: You will manage the legal compliance aspects of our business including: Manage internal legal compliance information and gather information from third parties, and to package it for the different external stakeholders Support the country managers and the technical compliance organization by providing on-going legal compliance support Monitor regulatory and compliance decisions and developments in order to identify possible legal compliance issues  Daily interaction with both internal and external parties requires excellent communication skills both written and verbal. You have an ability to read and interpret legal and technical documentation and to convey relevant information in a concise timely manner to concerned parties.  Qualifications:  Experience from working as a legal compliance manger or similar Experience from working in a business subject to strict regulation (for example gaming, banking or financial services) Experience from project management Experience from working in an international organization Very strong English language skills University degree Ability to travel extensively ? the first 3-6 months you will be away 3 days a week ]]></description><pubDate>Thu, 27 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=282503</guid></item><item><title>HEAD OF CREATIVE, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=282439</link><description><![CDATA[ROLE  The successful candidate will be responsible for leading and managing the Creative Department.  This will involve full responsibility for managing the creative team, the day-to-day creative process and ensuring that the output from the department best represents the company?s visual identity across a number of marketing channels.  The role will also require working with both internal and external business constituents including the internal marketing account management team, individual product teams and identified external marketing agencies.  The role holder will also be an energetic and passionate individual with a desire to continually improve the look and feel of the International brand.     PRINCIPAL RESPONSIBILITIES  ?	Lead and direct the day-to-day creative process  ?	Manage the creative team and ensure that all workflow tasks are clearly communicated and managed on a daily basis ?	Manage multiple projects from concept through to completion across a series of company products and channels  ?	Develop individual team members and clearly outline all ongoing training needs to help plug any/all identified skills gaps ?	Foster strong and productive relationships with a number of internal business departments including online marketing, affiliates, CRM, casino and mobile ?	Gain an understanding of the wider business needs and requirements and how they may impact on the day-to-day creative process ?	Clearly outline the correct process for the briefing of all work into the creative department and communicate this across the business ?	Establish the creative direction for the companies International brand ?	Act as the appointed brand guardian and set the standards by which all creative work is considered to be acceptable for visual display ?	Create and develop a series of ongoing concepts, themes and ideas that will formulate a proactive and vibrant culture within the Creative Department  ?	Develop the ongoing brand guidelines for a number of individual products including sportsbook, casino, mobile and poker  ?	Ensure all creative work is delivered in a timely fashion and in line with the daily business needs The role holder will be expected to take full responsibility for all aspects of the creative function and ensure that the department is viewed as a key central business resource that supports a whole series of internal business constituents.       QUALIFICATIONS, SKILLS &amp; EXPERIENCE  The successful candidate will ? ?	Be able to demonstrate an appropriate and accredited creative skills set including a strong knowledge of Flash, Photoshop, FTP, HTML and similar tools ?	Demonstrate at least 4 years experience of working at a similar level in a similar role   ?	Be a creative, passionate and enthusiastic individual ?	Have a passion for learning, sharing knowledge and developing individual staff members ?	Possess strong communication skills and work cohesively across departments ?	React to continual business change and manage the creative process accordingly ?	Be able to work to work to tight deadlines and short lead-times ?	Possess excellent time management skills ?	Display strong attention to detail in one?s own work and that of his or her individual team members ?	Show an ability to manage, organise and motivate staff ?	Be ambitious, self-motivated and a decision maker ]]></description><pubDate>Thu, 27 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=282439</guid></item><item><title>OFFICE MANAGER, MADRID - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279949</link><description><![CDATA[Elite Recruitment International are looking to recruit an Office Manager to join one of the worlds leading online gaming companies to be based in the new office in Madrid.  JOB PURPOSE &amp; SCOPE  The Office manager will be responsible for the day to day administration and general office duties required in order to support the efficient operations of the local Madrid office.  Key Responsibilities  ?	To maintain an operational workspace. ?	To organise office layout.  ?	To manage supplies of equipment and stationary. ?	To maintain the condition of the workspace and manage repairs when necessary. ?	To arrange workspace and equipment for new employees. ?	To review and update health and safety procedures. ?	To control access to the office for employees and visitors, taking calls, hosting guests. ?	To act as first point of contract for general enquiries, mail and emails for employees and visitors ?	 To organize meetings and travel arrangements for both employees and visitors. ?	To oversee the recruitment of new staff. ?	Ensure personnel files are maintained including attendance and holiday records. ?	Ensure registration of employees with necessary tax and social security institutions. ?	Management of payroll (in coordination with accounting firm). ?	To offer general administration / accounting support. ?	To record office expenditure and maintain budget. ?	File relevant receipts and invoices for accounting and liaise with external accountants. ?	To prepare payment of invoices and manage petty cash. ?	To prepare regular reports. ?	To ensure the company adheres to and is compliant with Spanish law. ?	To assist managers with general tasks e.g. taking notes in meetings, preparing presentations, travel arrangements etc.  SKILLS &amp; QUALIFICATIONS REQUIRED   ?	Formal education in business administration ?	Very good understanding of accounting principles and basic accounting skills ?	Excellent PC user skills (office) ?	Native Spanish speaker, with good communication skills in English. ?	Reliable and trustworthy. ?	Experience in a similar role. ?	Good personality and able to work well in a team.  ]]></description><pubDate>Fri, 07 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279949</guid></item><item><title>MARKETING MANAGER, MADRID - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279947</link><description><![CDATA[Elite Recruitment International are looking to recruit a Marketing Manager to join one of the worlds leading online gaming companies based in their new office in Madrid.  JOB PURPOSE &amp; SCOPE Job purpose The Marketing Manager will be responsible for the implementation of the country wide marketing plan, to realise the maximum amount of new customers (?first time depositors?) within the marketing budget.  Key Responsibilities  ?	To prepare the country marketing and business plans together with the Country Manager and Head of International. ?	To prepare a communication plan together with the Country Manager. ?	To assist the Country Manager to plan and implement marketing campaigns according to the overall marketing plan, with a strong focus on offline campaigns. o	Media planning and buying (with support of a local media agency). o	To develop creative advertising (such as TV commercials, print ads, radio spots ? using head office resources OR local advertising agency). o	Monitor results of the campaigns and adapt communication plan if needed. ?	To constantly search and identify effective marketing activities which are in line with the marketing strategy defined for the country.  ?	To effectively network with potential (media) partners. ?	Marketing PR (to work closely with media/journalists to ensure the favourable editorial coverage of the business activity in local media). ?	To monitor market competitors, consumer needs and possible changes to the legal environment.  SKILLS &amp; QUALIFICATIONS REQUIRED   ?	Previous experience  as a Marketing/Sales generalist ?	Pro-active person who is able to ?get things done? and who is prepared to work ?hands-on? ?	Self-motivated and very results oriented ?	A ?creative sales approach?  ?	Previous experience in managing a small team of up to 3 people ?	Previous experience of working in an international environment ?	Native Spanish speaker with a good command of English ?	Interested in sports / online gaming ?	Know how in planning and implementing offline advertising campaigns (TV, print, radio...). ?	Ability to manage local press relations ?	Established network and ability to represent the business in lobbying, PR and networking process ?	University degree in business/marketing ?	Previous experience in sales &amp; marketing ideally in (B2C) consumer goods or services environments.  ?	Previous experience in media purchasing and working with advertising agencies (managing annual advertising budgets of 3 to 10 Million Euro) ]]></description><pubDate>Fri, 07 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279947</guid></item><item><title>PRODUCT MANAGER, MADRID - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279946</link><description><![CDATA[Elite Recruitment International are looking to recruit a Product Manager to join one of the worlds leading online gaming companies to be based at their new office in Madrid.  JOB PURPOSE &amp; SCOPE  The Product Manager is responsible for ensuring that products provided to Spanish customers are the best possible products for that market.  Key Responsibilities  ?	To ensure the best possible products for the Spanish market. ?	To have a sound knowledge of the Spanish consumer?s preferences. ?	To have a sound knowledge of competitor?s offline and online products. ?	To monitor our Spanish product ensuring ?market fit? and compare products with our competitors. ?	To liaise with respective product owners for Sportsbook / Casino / Poker / Bingo in order to ensure that the best possible product is implemented. ?	To work within Spanish regulatory framework ?	To have a thorough understanding of the Spanish online gaming regulations. ?	To ensure that the online product is the best possible product within the regulatory framework. ?	To understand future regulatory changes (e.g. authorisation of new products, product enhancements etc...) and ensure these changes are implemented on the Spanish site. ?	To represent the business in product related meetings (with regulator and within networks.) ?	To Monitor and manage promotions. ?	To prepare country specific on-site and off-site promotions and monitor results. ?	To review global promotions in regards of ?country fit?. ?	To monitor promotions of competitors and give recommendations in regards of our own promotions. ?	To manage any site specific rooms, tournaments or special events. ?	To work together with Marketing Manager to ensure optimal product related messages in our advertising campaigns.   SKILLS &amp; QUALIFICATIONS REQUIRED   ?	Previous experience with an online gaming and/or betting company. ?	Native Spanish speaker with good English verbal and written communication skills. ?	Excellent relationship building skills. ?	Pro-active, performance driven with a keen commercial focus. ?	Strong analytical skills. ?	Organised, and good at getting things done in a fast moving environment. ?	Product management generalist ]]></description><pubDate>Fri, 07 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279946</guid></item><item><title>TECHNICAL ARCHITECT, GIBRALTAR - EU APPLICANT</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279822</link><description><![CDATA[Elite Recruitment International are looking to recruit a Technical Architect to join a leading online gaming company to be based in Gibraltar.  Our clients are a dynamic forward thinking online gaming company whose main operations are based in Gibraltar.  They are looking to recruit a Technical Architect on a permanent basis to support and enable business change.  The successful candidate will responsible for delivering IS services to the Company including the design criteria, non-functional requirements and key performance indicators.  You will be leading the development of IS strategy to balance the risk and reward of investment.  For this role you will need to be able to demonstrate both technical and solutions architecture capabilities.  Other areas of responsibility: ?	Produce designs and technical specifications. ?	Contribute to design and policing of o	Enterprise Infrastructure o	Technical Architecture o	Solution Architecture  ?	Ensuring technology is up to date and able to meet current and future needs. ?	Own and provide technical management of suppliers. ?	Be part of the architectural governance process.  The successful candidate will have extensive experience in software design and development of web based applications.  Excellent knowledge of JEE, Linux, Apache, MySQL, PHP, .Net, Oracle.  In addition to this you will also need to have knowledge of ESB, SOA, XML, SOAP, HTTP, along with knowledge of architectural frameworks and methodologies.  You will also need to have a strong customer focus.   You will need a deep understanding of data warehouse approaches, industry standards and industry best practices.  Very competent SQL skills for multiple platforms including Oracle, Informix and SQL Server.  Experience with ETL/ELT tools, ETL programming and methods of data extraction. ]]></description><pubDate>Thu, 06 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279822</guid></item><item><title>EXPERT UX / UI DESIGNER / FRONT END DEVELOPER - GERMANY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279599</link><description><![CDATA[Expert UI / UX Designer / Front End Developer  Elite Recruitment International are recruiting an Expert UI / UX Designer / Front End Developer to join an Internet Software and Services company based in Berlin, Germany.  In IT, our client enjoys using the latest and greatest technologies and agile development methodologies to achieve their goals. Currently they use Rails 3.1, HTML5, Chrome Frame, Rackspace cloud, pair programming, test driven development and scrum.  Now they are looking for a kick ass UI/UX designer to complete their development team.  JOB PURPOSE &amp; SCOPE  ?	To design and implement the front-end for a large new project ?	To work with various product owners to design  new sites and services to compliment the main application ?	To constantly improve with A/B testing the usability and design of the existing application ?	Make wireframes interactively with the rest of the team in planning sessions ?	To keep the business up to date with the latest front-end standards and practices ?	To find beautiful, interesting and fun ways of using and displaying company data to engage customers  SKILLS &amp; QUALIFICATIONS REQUIRED   ?	A great portfolio ?	Wireframing skills ideally with Balsamic ?	Excellent Photoshop / Illustrator ?	Standards compliant semantic HTML5 and CSS3 ?	Javascript ?	HAML / SASS ?	Excellent usability / information architecture knowledge ?	Great communication skills ?	A passion for creating simple interfaces to complex applications ?	A ?can do? attitude  THE PACKAGE  ?	A small fun environment, where your opinion matters and your decisions directly affect the business ?	20% innovation time ?	Railsconf tickets (or tickets to another conference of your choice)  ?	The opportunity to work on small, well tested Greenfield applications ?	A Macbook or iMac of your choice ?	A customized Herman Miller Embody chair  ?	A Mobile Phone of your choice ?	Salary above market rates ?	Regular company sponsored ?Happy Hours? at local bars ?	Assistance with relocation costs and organization ]]></description><pubDate>Wed, 05 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279599</guid></item><item><title>TECHNICAL ARCHITECT - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279276</link><description><![CDATA[Our clients are a dynamic forward thinking online gaming company. They are looking to recruit a Technical Architect on a permanent basis to support and enable business change. The successful candidate will responsible for delivering IS services to the Company including the design criteria, non-functional requirements and key performance indicators.  You will be leading the development of IS strategy to balance the risk and reward of investment.  For this role you will need to be able to demonstrate both technical and solutions architecture capabilities. Other areas of responsibility: ?	Produce designs and technical specifications. ?	Contribute to design and policing of o	Enterprise Infrastructure o	Technical Architecture o	Solution Architecture  ?	Ensuring technology is up to date and able to meet current and future needs. ?	Own and provide technical management of suppliers. ?	Be part of the architectural governance process. The successful candidate will have extensive experience in software design and development of web based applications.  Excellent knowledge of JEE, Linux, Apache, MySQL, PHP, .Net, Oracle.  In addition to this you will also need to have knowledge of ESB, SOA, XML, SOAP, HTTP, along with knowledge of architectural frameworks and methodologies.  You will also need to have a strong customer focus.   You will need a deep understanding of data warehouse approaches, industry standards and industry best practices.  Very competent SQL skills for multiple platforms including Oracle, Informix and SQL Server.  Experience with ETL/ELT tools, ETL programming and methods of data extraction. ]]></description><pubDate>Mon, 03 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279276</guid></item><item><title>HEAD OF MOBILE DEVELOPMENT, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279156</link><description><![CDATA[Elite Recruitment International are recruiting a Head of Mobile Development to join one of the leading online gaming companies based in Gibraltar.   JOB ROLE: * To coordinate the mobile development streams.  ? To liaise with all product owners to agree the most effective mobile strategy for that product and to deliver mobile development in line with that strategy, to time and to cost.  ? To ensure all mobile products are delivered in fit state for the operational teams to run them effectively on a day to day basis ? i.e. have tracking, reporting, security and operational tools integrated and working.  ? To develop the development team?s skills throughout, to ensure the business increase their mobile development capability by having the right mix of coding skills and business experience, teamwork and communication to deliver in a fast paced environment.  ? To work closely with third party developers, negotiating contracts and managing those relationships.  ? To deliver Business and third party partnership apps into the appropriate app stores successfully.  ? To work closely with Marketing to co-ordinate marketing support for our new releases. This requires accurate delivery timelines in order to be able to plan and execute our marketing initiatives effectively.  ? To work with the Sportsbook and Trading Development Director and senior management team to prioritise work and development streams to meet the overall mobile strategy for the business  KEY SKILLS &amp; REQUIREMENTS  ? Will be experienced with budget responsibility.  ? Will have led teams to deliver significant online and mobile projects in the past and have a credible track record of delivery.  ? Will be comfortable presenting and reporting at board level.  ? Will have a record of developing skills within a team.  ? Will be able to work with competitive business owners, communicating the big picture at all times in order to avoid conflict or misunderstanding.  ? Will have a good understanding of mobile usability principles and be up to date with the latest developments in mobile technology.  ? Gaming/betting experience would be an advantage, but not necessarily a requirement given the wealth of experience in that sphere already present within the teams.  ? Well developed relationship management skills and able to operate effectively managing a team  ? Presence and tact.  ? Excellent Project management skills  ? Able to work across multi-functional processes  ]]></description><pubDate>Sat, 01 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279156</guid></item><item><title>HEAD OF MOBILE OPERATIONS, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279154</link><description><![CDATA[Elite Recruitment International are recruiting a Head of Mobile Operations to join a leading online gaming Company based in Gibraltar.  JOB ROLE   ? Working with each Product Manager, create the long term product strategy across mobile technologies, including mobile web, mobile applications, mobile video and HTML5.  ? Provide perspective on industry trends and emerging technologies.  ? Outline vision and key phases of mobile product releases and deliverables on roadmap.  ? Partner with technology, design, marketing, advertising and editorial teams within the business and with Partners to develop and execute against product roadmaps.  ? Work closely with customer insights ? our Analytics team in Gibraltar and Tel Aviv ? to determine key metrics and benchmarks for mobile product performance and usage.  ? Monitor and analyze key metrics, including overall customer usage and ongoing feedback, and leverage findings for future product development.  ? Prepare positioning documents that will guide messaging externally and internally.  ? Working with other mobile product team members, serve as the product owner and subject matter expert on mobile product development projects.  ? Responsible for new product releases and ensuring close coordination between marketing, customer services, and public relations.  ? Own the budgeting and forecasting process and manage this ongoing within the business.  ? Deliver commercial targets from revenue to EBIT and report accordingly.  ? Deliver the commercial strategy and framework to deliver commercial targets.  ? Develop and create mobile champions within each product area.   KEY SKILLS / REQUIREMENTS  Credible track record of delivery  ? Good business and commercial awareness  ? Good operational background and evidence of delivering results in the mobile market  ? First class communication skills and the ability to clearly articulate both business and strategic rationale of potential partnerships and business growth initiatives  ? Well developed relationship management skills and able to operate effectively managing a team  ? Self-starter with personal presence and charisma, able to influence and bring people along with their ideas and proposals  ? Comfortable with managing change and keen to challenge and improve existing processes  ? Able to work across multi-functional processes  ? Excellent project management skills  ? Preferably some experience of the betting / gaming industries   ]]></description><pubDate>Sat, 01 Oct 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=279154</guid></item><item><title>SENIOR BUSINESS ANALYST, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=278730</link><description><![CDATA[Elite Recruitment International are recruiting a Senior Business Analyst to join a leading online gaming company based in Gibraltar.  THE ROLE:  ?	Work alongside Product Owners to shape new business opportunities, assess the scale of change necessary to realise opportunities and support benefits case definition ?	Capture and document business requirements, translating as necessary into detailed and functional requirements ?	Work alongside suppliers and / or internal development functions to ensure all elements of design are implemented in line with company expectations ?	Ensure that all analysis is produced according to the companies predefined quality standards ?	Define and document any change to existing business processes and the Company business model ?	Document any assumptions, dependencies and risks relating to the process requirements ?	Improve the range of Analysis tools and techniques ?	Work with the team to support the development of Business Analysis ensuring that Quality standards are maintained  KEY SKILLS &amp; REQUIREMENTS  ?	You will be educated to Degree level or hold an equivalent qualification (could include ISEB certification) ?	Proven experience as a Business Analyst or similar role ?	Ideally you will have experience within an E-Commerce environment ?	Strong Customer focus is important, recognising internal and external customers, establishing strong relationships ?	Excellent communication skills, both written and verbal ?	Strong influencing skills ?	Experience in capturing specific, measurable and accurate requirements using business terminology ?	Proven mentoring experience ?	An ability to describe and translate business requirements into functional requirements ?	Experience in understanding the underlying issues in complex problems or situations ?	Ability to undertake gap analysis between existing operations and processes and make suitable recommendations to remedy any gaps ?	Strong diplomacy, persuasion, negotiation and interpersonal skills ]]></description><pubDate>Thu, 29 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=278730</guid></item><item><title>SENIOR TEST ANALYST, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=278658</link><description><![CDATA[Elite Recruitment International are recruiting a Senior Test Analyst to join one of the worlds leading online gaming companies based in Gibraltar.   JOB PURPOSE &amp; SCOPE  ?	Work alongside the Project Manager to co-ordinate all testing activities required for new functionality ?	Work alongside the development and architecture teams to identify an agile based testing approach supporting the fast delivery of code into the live environment ?	Deliver automated testing to accelerate project delivery ?	Plan and execute the testing required to demonstrate an accurate level of quality has been achieved ?	Work alongside the business and project teams to identify and create test data in advance of each cycle release ?	Work alongside the project team and suppliers to identify regression test suites, manual and automated, for execution against releases ?	Perform assessment on proposed changes to ensure all issues and risks have been identified and are being monitored and managed ?	Ensure the testing principals and processes are consistently followed ?	Take part in design and analysis work to gather information for design purposes ?	Build strong relationships with key analysts and business users ?	Promote testing activities across the project team and relevant business functions ?	Manage assumptions, risks, issues and dependencies affecting test within the project ?	Understand test driven development and test architecture  SKILLS &amp; QUALIFICATIONS REQUIRED   ?	Subject matter expert within the Test Arena ?	Knowledge of web based applications and their integration ?	Strong working knowledge of Quality Centre or equivalent ?	Experience of component and UI automated testing tools and concepts ?	Number of years with direct working knowledge of agile test techniques ?	Experience in leading teams of off shore and / or off site test resources ?	Proven experience of communication with business and technical personnel ?	Working knowledge of Requirements Driven Development ]]></description><pubDate>Thu, 29 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=278658</guid></item><item><title>DEVELOPER, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=278447</link><description><![CDATA[MAIN RESPONSIBILITIES  Responsible for the development of high quality software end to end. The successful candidate will be involved with all aspects of the design lifecycle.   ?	Interpretation of business requirements and technical specification documents ?	Perform coding using best practice ?	Investigation, analysis and repair of reported defects ?	Continual improvement of code ?	Perform maintenance programming and correct identified defects ?	Continual communication with other departments in order to educate support staff, manage releases and communicate changes ?	Identification of inefficiencies and where necessary implement changes to fix the end to end development process  SKILLS REQUIRED  ?	Passionate about programming ?	Software Development experience ?	Committed to test driven development ?	Knowledge of common design patterns ?	Able to identify functional and non functional requirements ?	Able to code software according to published standards and design guidelines ?	A flexible attitude s required ?	Able to work under pressure ?	A thorough approach to the work with a commitment to quality ?	Able to problem solve ?	Able to work well within a team ?	Good communication skills  TECHNOLOGIES USED  Java Developer ?	Java ?	Spring &amp; Spring Integration ?	Maven ?	SCM ?	Continuous Integration e.g. Hudson ?	Application Servers e.g. Tomcat, Weblogic ?	RDBMS e.g. Oracle  Web Developer ?	PHP ?	Yii or similar PHP frameworks ?	MySQL ?	HTML / CSS ?	JavaScript and JavaScript libraries such as JQuery  Mobile Developer ?	Objective C ?	Android ?	J2ME ]]></description><pubDate>Wed, 28 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=278447</guid></item><item><title>NEW BUSINESS DEVELOPMENT MANAGER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277834</link><description><![CDATA[Elite Recruitment International are recruiting a New Business Development Manager to join one of the leading online gaming companies based in Gibraltar.  The Role  The role requires a person that can develop a strong new business lead generation and sales pipeline.  Targeting potential mobile app partners and pursuing white label opportunities specifically, it will be the role holder?s responsibility to manage, organise and construct a new business process that delivers a stream of new business partners in line with the company?s strategy.  The role is focused purely on new business and it is suited to a person that is sales driven and who strives to achieve agreed, aggressive and challenging sales objectives.   	  Principal Accountabilities  ?	To develop new business relationships with a series of potential partners focusing on mobile and to a lesser extent web ?	Presenting the company brand to potential partners through direct communication in face to face meetings, telephone calls and e-mails, the role holder will establish a series of commercial agreements in line with the corporate white label strategy ?	You will gain a full understanding of the company web and mobile product and all of its key features in order to strengthen your field sales strategy ?	You will be expected to spend a large part of your time out of the office in meetings. Travel is a major factor and is predicted to be predominantly UK based though European travel can be expected from time to time ?	Responsible for your own lead generation and appointment setting ?	Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; negotiation; close and handover to the product management and development team ?	You will effectively interact with other departments including the account management and technical team when handing over campaigns ensuring you fully and correctly brief in all aspects of the sale ?	Possess drive, motivation and acute attention to detail in ensuring all sales opportunities for the company are captured and explored ?	You will have individual responsibility for new business, and you will be expected to self manage, however, you will be part of a growing team of people within the same department.  ?	Managing and maintaining a sales pipeline and ensuring all sales administration is updated and reported upon ?	You will gain a thorough understanding of partners marketing objectives including their Return On Investment (ROI) objectives  The role requires drive, energy and a commitment to developing a new business channel for the company brand.   It is essential that regular dialogue occurs between the role holder and the core product teams in Gibraltar in order to co-ordinate all activity and to establish a coherent process for delivering a whole set of business partners to the business.  It is also essential that the partners that are delivered fit the commercial objectives and the brand aspirations of the corporate brand.      Qualifications, Skills &amp; Experience  The successful role holder will ideally: ?	Be able to work in a structured way  ?	Demonstrate a track record of having delivered in a similar role ?	Have at least a 1-2 year background in Betting and Gaming   ?	Be able to work entirely on their own initiative to deliver objectives as required. ?	Be a strong communicator, with good interpersonal skills. ?	Have excellent time management, administrative and multi-tasking skills. ?	Be confident in liaising with all levels of management. ]]></description><pubDate>Fri, 23 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277834</guid></item><item><title>VIP &amp; KEY ACCOUNT DIRECTOR</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277832</link><description><![CDATA[Elite Recruitment International are recruiting a VIP &amp; Key Account Director to join a leading online gaming company based in Gibraltar.  JOB DESCRIPTION  Role:		VIP and Key Account  Director Department:	Account Management  Reporting to:	COO     MAIN RESPONSIBILITIES  ?	To manage a team of VIP Managers across all products within the clients business, based both in the UK and Gibraltar, to include the setting of achievable targets and the performance management of each individual employee within the team  ?	To create a Key Account strategy focused on the recruitment, retention and re-activation of large staking customers primarily from the UK  ?	Initiate new and creative campaigns and communication for both current and potential VIP and Key Accounts   ?	To create a performance-related remuneration model for Key Account employees and ensure all KPI?s monitored, measured and reviewed.   ?	To introduce and recruit new Elite, VIP &amp; Key Account customers to the clients international business  ?	To manage the clients hospitality budget and provide detailed business rationale for investment and post hospitality performance.   ?	To build a customised and potentially tiered loyalty program to ensure customer lifetime values are maximised from all key accounts as a continuous process.   ?	To report on the performance of all areas of the Key Account function  ?	Help ensure the delivery of excellence and professionalism across all customer interaction and contact.   ?	Ensure effective collaboration with all product heads to deliver targeted bonuses, rewards and promotions   ?	Ensure a full financial forecast is set to encompass all costs and spend with predicted and actual returns.   SKILLS REQUIRED   ?	Strong leader with experience of dealing with complex departments  ?	Energetic, enthusiastic individual with a strong commercial acumen  ?	An analytic mind who can spot business trends and react quickly to them  ?	A knowledge of online and telephone gaming would be advantageous  ?	Interest in and enthusiasm for Sports   ?	Excellent communicator at all levels   ?	Proven Financial ability   ?	Excellent collaboration and influencing skills  ?	Act as an ambassador for the clients, brand and reputation.  ]]></description><pubDate>Fri, 23 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277832</guid></item><item><title>CUSTOMER SERVICE REPRESENTATIVE</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277361</link><description><![CDATA[Key Responsibilities:  ?	Resolve customer queries and issues, further escalating significant problems as appropriate ?	Identify highlighting trends and emerging issues to enable early resolution ?	Ensure all operational problems are rapidly analysed and resolved so to avoid interruption to the service ?	Present basic conclusions and outline recommendations to senior staff ?	Provide support as required to other teams and team Managers ?	Continually review the service desk activities and measure standards and service levels ?	Carry out all required administrative activities, including SLA reporting for all performance management processes ?	Maintain process and output documentation to meet all service requirements ?	Contribute as required to the definition of targets, standards and service levels ?	Participate as required in the development, maintenance of procedures, systems and processes to support the effective delivery of operational activities ?	Assist and support business planning activities in assigned areas  Essential Skills, Knowledge and Experience  ?	Knowledge of customers and competitors ?	Relevant commercial and financial understanding ?	Understanding of business objectives and key result areas ?	Communicates verbally and in writing in a style appropriate to the audience ?	Able to develop and maintain effective business relationships ?	Demonstrates organisational / co-ordination capability ?	Report writing skills ?	Experience in dealing with multiple issues, tasks and priorities concurrently ?	IT Literate (knowledge of MS Word &amp; Excel to intermediate level) ?	Able to interpret data accurately and identify trends  Competencies applicable to the role  ?	Flexibility ?	Initiative Driving for excellence ?	Results focussed Relationship building ?	Concern for Impact Customer Understanding ?	Forward Thinking ]]></description><pubDate>Wed, 21 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277361</guid></item><item><title>TEST ANALYST, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277360</link><description><![CDATA[Elite Recruitment International are recruiting a Test Analyst to join a leading online gaming company based in Gibraltar.  Job Purpose  ?	To plan all testing activities required for new functionality and regressions tests alongside the Test Manager ?	Work with the business and project team in order to identify test coverage and create test data as necessary ?	Perform impact assessments on proposed changes ensuring that all dependencies, issues and risk have been correctly identified, monitored and managed ?	Identify and facilitate the delivery of test environment requirements alongside the Test Manager and Project Team ?	Support the creation, implementation and ongoing improvement of the software delivery approach ?	Provide mentoring and support to UAT Analysts and other team members ?	Escalate any areas of concern ?	Provide test results with supporting data ?	Develop close relationships with key6 analysts and business users ?	Actively promote testing activities across the project team and relevant business functions ?	Foresee problems and identify long term solutions  Qualifications, Skills &amp; Experience  ?	You will need at least 2 years experience in system and integration ?	A sound working knowledge of client / server and web based applications ?	Value critical thinking, curiosity and willingness to learn  Preferable Skills  ?	Been active in forums or had other testing community involvement ?	Previous experience of automated testing tools and concepts ?	Domain knowledge of online gambling including Sports betting, Casino and Poker ?	Working knowledge of Agile testing techniques ?	Coding or scripting experience ?	Project Management Skills ]]></description><pubDate>Wed, 21 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277360</guid></item><item><title>IT SERVICE SUPPORT ANALYST, GIBRALTAR - EU APPLICANTS ONLY</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277162</link><description><![CDATA[Elite Recruitment International are currently recruiting for an IT Service Support Analyst working for a leading online gaming company based in Gibraltar.  Job Purpose  You will be required to provide 1st and 2nd level support to our client?s IT Service users (both internal and supplier) utilising current Service Desk, Incident and Request Fulfilment processes and tools within agreed service or operational levels.  Principle Accountabilities  IT Delivery, Quality &amp; Availability: ?	Respond to and record incidents and service requests within agreed SLA?s ?	Follow the defined Service desk, Incident and Request fulfilment processes ?	Diagnose or aid in diagnosing the cause of incidents through structured investigation co-ordinating internal and external support teams ?	Interact with Incident and Problem Management ?	Provide full incident closure details ?	Assume ownership of assigned incidents  ?	Contribution to the service knowledgebase ?	Retaining ownership of more serious problems when with 2nd or 3rd line support ?	Responsible for maintaining the Standard build documentation ?	Responsible for all laptop/desktop builds and installations including the Call Centres ?	Responsible for equipment relocation during office moves  Customer Service and Relations: ?	Required to produce clear and easy to understand notifications and updates both verbally and in writing to business colleagues ?	Receives and records all calls from users, dealing with requests and complaints  Qualifications, Skills and Experience: ?	Excellent communication skills ?	High degree of customer focus and empathy ?	Good understanding of information systems and web technologies ?	Analytical approach ?	Good understanding of all common Microsoft products and applications ?	Preferably qualified in MCSE or MCP ?	Good knowledge of Blackberry devices ?	Experience of remote desktop products and support ?	Experience of working in ITIL aligned environments using call / ticket management toolsets ]]></description><pubDate>Tue, 20 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277162</guid></item><item><title>FINANCIAL CONTROLLER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277128</link><description><![CDATA[Our client is one of the leading and innovative on-line gaming groups and `has a vacancy for a Financial Controller.  The applicant should be either ACA, ACCA or CIMA qualified with a minimum of 5 years relevant post qualification experience or relevant experience. They should be self motivated and technically strong, with a keen eye for detail and have experience of preparing company, and consolidated group, accounts to UK GAAP standards within a challenging and demanding environment.  They should have a high level of expertise in Excel and a knowledge of Sage MMS or Sage 200 is an advantage.  The role includes responsibility for the following:  ?	Preparation of individual company and consolidated monthly management accounts including a review of variances to budget. ?	Preparation of the year end financial statements and audit files for all companies and the group. ?	Being the main point of contact for the auditors throughout the year and especially during the audit. ?	Delivering daily, weekly and periodic reporting as requested by management. ?	Setting up procedures to ensure that new products and revenue streams are accounted for in a timely and accurate manner. ?	Managing taxation including corporation tax and VAT duty for the entire group. ?	Preparing quarterly and ad hoc reports for the various external business partners. ?	Managing the timely and accurate calculation of 3rd party licence and affiliate payments. ?	Administration of the payroll for the Group?s UK and Irish payrolls. ?	Managing the management accounts team and ensuring that the relevant deadlines are strictly adhered to. ?	Review and manage the various reconciliations prepared by the team including bank and third party reconciliations. ?	Management of the purchase ledger and treasury teams and approving the purchase ledger runs. ?	Dealing with management requests for information. ?	Ensuring the tight control of Group costs and analysing these to help support business decisions. ?	Review and approve customer withdrawals. ?	Monitor and report on competitor activity and financial results. ?	Own and maintain the integrity of the historical financial records of the various group companies and the group itself. ?	Controlling player balances including migrations, bad debt and dormant accounts review and systems reconciliations. ?	Deputise for the Director of Finance as and when required.    The position is full-time (40 hours per week) working five days out of seven.  ]]></description><pubDate>Tue, 20 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=277128</guid></item><item><title>HEBREW CUSTOMER SERVICE AGENT</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276632</link><description><![CDATA[Team Vision: To provide exceptional professional service to all members ensuring a positive customer experience resulting in customer satisfaction at all times when dealing with the Group.   As Customer Service Specialist you will be responsible for:  ? First line customer contact point for customer account management query and resolution handling via telephone, email and instant chat  ? Liaising with other internal departments to assist in the resolution of customer queries and issues  ? Answer a high volume of calls, emails and instant chat messages from customers and maintain a rapid response rate according to agreed standards  ? Maintaining high levels of grammar, listening and verbal skills to facilitate exceptional customer service correspondence  ? Accurate information recording on customer contacts received, and where required maintain detailed and in-depth records  ? Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant company health &amp; safety procedures  ? Establishing and maintaining effective working relationships with co-workers, supervisors and customers  ? Providing information to management and co-workers by telephone, in writing, via email, or in person   The Person:  ? High levels of grammar, listening and verbal skills to facilitate exceptional customer service correspondence  ? An open, honest, enthusiastic and resilient approach  ? Accountability for achieving goals and delivering a quality service to the customer  ? Excellent interpersonal skills, self-confidence and be a strong team player   The role will require shift and weekend working to meet our 24/7 needs.   ]]></description><pubDate>Thu, 15 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276632</guid></item><item><title>PROJECT MANAGER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276629</link><description><![CDATA[The Role:  The role of the Project Manager is to plan execute and finalise projects in line and Company processes, procedures, requirements and deadlines.   Responsibilities of the role include:  ?	To take lead responsibility for specific project(s), manage project delivery and the associated resources, and act as the single point of contact. ?	Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.  ?	Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.  ?	To develop and maintain effective working relationships with project sponsors and other key stakeholders, both internal and external, to ensure full commitment and support for the success of the project.  ?	Proactively manage changes in project scope, identify potential crises, and devise contingency plans.  ?	Deliver project activities within budget to maximise cost effectiveness of each project  ?	Deliver projects using industry project management methodologies to achieve quality project outcomes e.g. Agile environment , PRINCE2 ?	Lead project team ensuring they complete planned/agreed work to achieve project schedule, quality and cost objectives ?	Project compliance, assurance and reporting ?	Identify, monitor, mitigate and manage project and operational risk Motivate project team(s) to ensure effective team working  The Person:  ?	Technical product background with experience in working with data warehouse, CRM Systems and email campaign management ?	Educated to degree level or with appropriate vocational experience backed up by formal training.  ?	Experience successfully managing and delivering projects and working within a project support environment (i.e. a PMO) ?	Broad IT industry experience ideally within the online gaming industry. ?	Established leadership qualities as a project manager, team builder and effective communicator. ?	Strong logic, analytical, and problem solving skills. ?	Positive, innovative and constructive outlook with a high level of initiative and self motivation. ?	Business oriented perspective to system support processes. ?	Strong time management skills with the ability to work effectively with minimal supervision in a team environment. ?	Ability to ?multi-task? and handle multiple activities and priorities at the same time. ?	Ability to work in flexible times outside normal working hours and during peak periods as required. ?	Interpersonal skills including those to project a professional image of the team both internally and externally. ]]></description><pubDate>Thu, 15 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276629</guid></item><item><title>CASINO RETENTION SPECIALIST</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276495</link><description><![CDATA[The Role:  This role is responsible for on-line Casino retention with the aim of retaining, increasing and maintaining the number of players coming to the site.  Analysis and implementation of new strategies to the Retention process using competitor analysis.   Plan and execute Promotions including design, testing promotion mechanics &amp; systems related to each Brand (Online, offline, Mass Market, PVIP and VIP)  Liaising with PVIP and VIP specialists to deliver target promotions  Implementation of targeted campaigns tailored to different customer requirements aimed at increasing the lifetime value of casino players  Co-ordination and communication of all activity with internal departments (including design, member services &amp; Portal Content)  Retrieval and analysis of relevant information using the relevant admin tools  Create weekly reports including Bonus Cost and Take-Up report  Initiating analytical activities to further develop existing campaigns  Support Coordinator activities to deliver ongoing Retention requirements including creating promotions, email, bonuses etc when necessary  Co-ordination of mailing and contact lists, checking the accuracy of the data and the segmentation of lists  The Person:  Online Casino Promotions experience Creative Strong Excel skills Strong analytical skills and experience in segmenting data. Interest in working with customer database systems Good attention to detail Good communication skills Pro-active and enthusiastic to learn (necessary training will be provided) Team player 2 A levels or similar qualification beneficial but not essential. ]]></description><pubDate>Wed, 14 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276495</guid></item><item><title>GERMAN VIP HOST</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276492</link><description><![CDATA[The Role:   To offer an enhanced proactive one stop service to our VIP members encouraging loyalty and increasing satisfaction levels including VIP Support, Sales and Risk.  To deliver high service standards by responding to and initiating contact with players via phone, email and chat in order to increase their lifetime value.   To support the Account managers in their day to day activities and escalate issues to the Account Managers as appropriate.  Ensure Risk standards are adhered to avoid exposing the Business to unnecessary risks in line with Business requirements.  To undertake pro-active retention activities increasing Company revenues.  To meet pre determined productivity, quality and SLA weekly, monthly and quarterly targets.   The Person:  High levels of interpersonal skills and ability to quickly build a rapport with VIP players.  Good understanding of VIP expectations and the ability to deliver a first class VIP service.  Confident, articulate and tenacious communication style - both on the phone and in written format.  Self starter with ability to self motivate and use initiative to spot opportunities to increase the lifetime value of the VIP players.   Proven ability to confidently interact effectively with other departments and teams.  Proven ability in task management, prioritising and the ability to take ownership of daily workload.  Target driven with proven experience of working towards and achieving individual and team targets.  Experience in working within an on-line Sales and/or Customer Services environment.    Experience in telephone, email and chat both inbound and outbound  A second  language is an advantage.  Good level of secondary education ? KS II in Maths / English along with basic MS Office skills. i.e. Word / Excel  Must be able to work flexible hours as shift working is a key part of the role. ]]></description><pubDate>Wed, 14 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276492</guid></item><item><title>MARKETING CAMPAIGN SPECIALIST</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276488</link><description><![CDATA[The Role:  Overview of the role  To design, conceive and execute online campaigns to new potential customers (Activation &amp; Conversion)  Main goal - increasing first time depositors &amp; improve company conversion rate, across Casino products. Acting as additional support to the Acquisition Team.  Key elements of the role  Leading the full campaign life cycle ? from conception to execution ,monitoring and eventual ROI  To optimise campaigns to increase campaign successes  To segment potential customers  and target various elements of an existing database  To be proactive with campaign ideas whilst willing to accept direction  To report on online campaign successes on a daily / weekly / monthly basis  Working towards Monthly targets   To liaise with different departments when planning and executing campaigns  The Person:  A minimum of 2 years experience in Managing online email marketing and using email campaign systems Proven effective leadership abilities  A sound knowledge and understanding of Project Management A proactive approach with the ability to work on own initiative  A sound understanding of Marketing principles Strong Excel skills Familiarity with Playtech Back Office desirable Good attention to detail Target driven and results focused ]]></description><pubDate>Wed, 14 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276488</guid></item><item><title>PRE-EVENTS SPORTS TRADERS (EUROPEAN SPORTS)</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276477</link><description><![CDATA[We are looking for a number of individuals with a passion for sports to join the pre-event trading team as we strive to deliver a competitive product across all sports.  The successful candidates will be required to focus on their own sport(s) and be able to assist colleagues on other sports as required.     Requirements: ?	2+ years industry experience ?	Excellent knowledge of odds and betting percentages ?	Computer literate ? particular comprehension of Microsoft Excel ?	Good analytical and numeracy skills. ?	Wide range of sports knowledge with a particular focus on individual sport(s) ?	Is able to work well under pressure ?	A flexible approach to work, particularly with regard to working unsociable hours as required and necessary.  ?	Able to work on own initiative with a minimum amount of supervision ?	Unquestionable integrity and trustworthiness ?	Creative and innovative in approach  ?	Financial / Commercial awareness and understanding    Duties and responsibilities: ?	Devise and produce a range of markets to ensure we offer the best possible product to our customers on individual sport(s) ?	Suggesting new opportunities to enhance the service we offer our customers ?	Performance analysis and reporting on individual markets ?	Assist the trading of other pre-event sports as required ?	Liability &amp; risk management ?	Account management ? analysis and updating of trading messages ?	Drive technical changes and innovations to deliver market leading product  ?	Ensure all relevant channels and media fully utilised in product placement ?	Be accountable for product revenue and profit delivery to agreed budgets and targets  ?	Collaborate across all key business personnel and departments to fully encompass all requirements and market potentials  ?	Be responsible for product placement within any CRM, cross selling and promotional activity  ]]></description><pubDate>Wed, 14 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276477</guid></item><item><title>APPLICATION SECURITY SPECIALIST</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276473</link><description><![CDATA[Scope: ?	Provides application security services including secure coding techniques and reviews, education &amp; awareness, process and tools, security testing support and guidance for internal software development projects. ?	To provide guidance on security best practice and compliance, and undertake security testing. ?	To ensure awareness of and enforce policies, procedures and practices relating to the confidentiality, integrity and availability of information. ?	Information security consultancy and controls monitoring.  Accountabilities:  ?	Identify application security risks and requirements for new projects and system developments. ?	Sign-off on application security prior to live implementation ?	Work with the architecture and development teams to review code for security vulnerabilities and embed/improve security threat modelling and secure coding in the development lifecycle. ?	Provide technical specialist advice to ensure that security standards are understood and can be complied with. ?	Work with 3rd party suppliers to promote secure design and security testing. ?	Develop security testing plans and integrate into the software development lifecycle. ?	Perform/oversee security testing and manage remediation of identified vulnerabilities ?	Monitor and proactively report on current threats and vulnerabilities to application security. ?	Support the Head of IS Security and Online Executive management in the promotion of information security best practise and embedding information security within the programme streams. ?	Prepare and monitor operational security metrics and trends. 	    Experience and Skills Required:  ?	In-depth knowledge of application security vulnerabilities, testing techniques, and the OWASP framework. ?	In depth understanding of secure web application development, Java, Java development frameworks, PHP, web services and SOAP. ?	Experience of web application and Agile development methodologies. ?	Understanding of Apache web server and unix server operating systems. ?	Comprehensive knowledge of IT and information security subject matter. ?	Knowledge of security policies and standards and such as PCI-DSS and ISO 17799, 27001. ?	Knowledge of technical security architectural principles. ?	Able to prioritise workload and drive work to set deadlines. ?	Exposure to methods of promoting security awareness. ?	Strong communication (verbal/written) and influencing skills, with an ability to manage internal and external relationships up to senior levels of management. ?	Anticipates problems and identifies long-term implications of decisions and actions. ?	Ability to work alone and build relationships across the organisation.    Desirable:  ?	Security certifications ? CISSP, CISA, CISM. ?	Technical certifications, e.g. GIAC ethical hacker, GIAC Certified Web Application Defender, GIAC Web Application Penetration Tester ?	ITIL certification or experience of working within an ITIL-oriented organisation. ?	Security project management experience. ?	Education to degree-level. ]]></description><pubDate>Wed, 14 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276473</guid></item><item><title>AUSTRIAN SPORTSBOOK SITE MANAGER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276471</link><description><![CDATA[Our clients are a dynamic forward thinking online gaming company whose main operations are based in Gibraltar.  They are looking to recruit an Austrian Sportsbook Site Manager on a permanent basis to support and enable business change. The successful candidate will be responsible for scheduling, administering and maintaining all dynamic and static content on the Company?s Austrian sportsbook and its various sub-domains and mini-sites Other areas of responsibility: ?	Liaising with other departments to ensure that the site is attracting and retaining the maximum amount of active customers, meeting core business targets and raising brand awareness in Austria. ?	Publishing content ensuring highest levels of quality and relevance for Austrian market. ?	Cross selling of products to sportsbook customers. ?	Produce KPI?s to assess sportsbook site performance. ?	Maximise conversion rates from marketing activities. ?	Schedule and prioritise sporting calendar to lead all sportsbook and CRM activity in the territory. ?	Proactively develop the customer offering for the sportsbook ?	Improve the company performance.  The successful candidate will be a native German speaker, with strong written and verbal skills (German/Austrian), with the ability to write intelligent and engaging sports betting content.  Strong commercial awareness and knowledge of online marketing.  You will also need a well developed knowledge of betting products in order to make your sportsbook profitable.  You will also ideally have knowledge of HTML, CMS tools and e-commerce. ]]></description><pubDate>Wed, 14 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276471</guid></item><item><title>AUSTRALIAN SPORTSBOOK SITE MANAGER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276468</link><description><![CDATA[Job Purpose  The Site Manager will primarily be responsible for scheduling, administering and maintaining all dynamic and static content on the Company?s Australian sportsbook and its various sub-domains and mini-sites.  The post holder will also be responsible for working with the online marketing team, sportsbook operational team, design &amp; development resource and the CRM manager to ensure that the sportsbook is attracting and retaining the maximum amount of active customers, meeting core business targets and raising brand awareness within the Australian market.   Key Responsibilities  ?	Ensure the highest levels of editorial quality on the Australian sportsbook.  ?	Work with trading to ensure comprehensive and relevant markets are produced in a timely manner. ?	Cross sell of all egaming products to Australian sportsbook customers. ?	Monitor and report on competitor activity. ?	Provide relevant KPIs to update senior management on site performance. ?	Work with the customer acquisition team to maximise conversion rates of marketing activities. ?	Schedule and prioritise the annual, monthly and weekly sporting calendar to lead all sportsbook and CRM activity in the territory.   Accountabilities and tasks  ?	The publication of all dynamic editorial content to the Australian sportsbook, ensuring the relevant tone of voice for a Australian audience. ?	The monitoring and checking of the sportsbook to ensure sporting events and sports betting markets are correctly displayed and prioritised as per the customer demand. ?	Work with the egaming product managers to ensure that all egaming cross sell is undertaken efficiently. ?	Provide prioritised sporting calendars that will guide all CRM and acquisition marketing campaigns for Australian sports betting customers. ?	As the point of contact for site issues, the Site Manager is expected to check and test that all customer facing products, marketing campaigns and applications are working to specification and that the appropriate support is being provided by the operations teams. ?	Proactively develop the customer offering for the sportsbook (and egaming), proposing business and product development initiatives that will increase the core business metrics. ?	Source, collate, present and analyse  data relating to competitor activity in the Australian sports betting community.   Performance Criteria 	 The performance of the jobholder can directly impact on the performance of the business:  ?	Increased number active users of the Australian sportsbook site ?	Increased bet slips ?	Increased turnover  ?	Increased gross win ?	New account conversion ?	Quality of information produced to feed back into the business and support future activities   Skills &amp; Experience  ?	Ideally educated to degree level/strong academic background. ?	Previous experience of working in a sportsbook content role.  ?	Strong written and verbal skills, with the ability to write intelligent and engaging sports betting content. ?	Strong commercial awareness and knowledge of online marketing. ?	Advanced knowledge and experience of the Australian market?s core sports betting products to deliver profit. ?	Relevant experience for another online betting/sports focussed company preferable. ?	Previous experience of using CMS tools. ?	Strong communication and interpersonal skills, able to build strong personal relationships with key stakeholders and staff.  ?	Excellent analytical skills, able to assimilate data and understand trends. ?	Particular attention to detail, a working attitude that strives for ?right first time?, thoroughness and perfection. ?	Ability to work under pressure, prioritise workloads and meet deadlines. ?	Numerate and confident with technology, especially Microsoft Office tools, a knowledge of HTML, the Internet and e-commerce. ?	Able to work on own initiative, confident in own ability, imaginative and creative. ?	Management or team leader experience preferable, in an ecommerce environment  ?	A keen interest in sports and gaming and flexible to work 5 out of 7 days a week and weekends or evenings where necessary.   ]]></description><pubDate>Wed, 14 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276468</guid></item><item><title>GERMAN PUBLISHING CONTENT EDITOR</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276467</link><description><![CDATA[Job Purpose: 	  Working within an International team, this role aims to maximise traffic through the clients  German and Austrian websites, by producing and editing dynamic content across all Sportsbook domains and sites in a timely and relevant manner, utilising all the publishing and content management systems available whilst ensuring the quality of translations across all areas is consistent, accurate and of a high quality.   Key Responsibilities:  ?	Monitoring and checking the German and Austrian websites, ensuring all content and data are correctly displaying and up-to-date at all times including the creation and pricing of ad-hoc markets. ?	Writing original sport related copy in German language with a particular focus on German and Austrian variants to support the localization of the clients websites and sports CRM activities. ?	Liaising daily with the Trading and Sports CRM teams to plan and schedule content for events and promotions. ?	Briefing the Design Team with requests for banners, adverts and other visual content. ?	Translating Gaming CRM emails that match the content and wording of the website. ?	Reviewing and monitoring Customer Services activity in Bulgaria and creating weekly reports about workload and quality for the Germanic Site Manager. ?	Supervising the bonus promotions and check withdrawal and bonus requests. ?	Publishing content items to the Sportsbook, its sub-domains and other sites.   Key Performance Indicators:  ?	Achievement of agreed levels of content of gaming products. ?	Achievement of the clients revenue/profit targets. ?	Producing content accurately and in a timely manner.  ?	Development of skills, particularly in relation to our copy writing, bookmaking/sporting knowledge and publication systems.     Technical Competencies   ?	Clear concise writing skills, appropriate to company guidelines on tone. ?	The ability to write fluently in appropriate language for a number of purposes and situations, including marketing of sports and gaming products. ?	Particular attention to detail.  ?	Competent user of Microsoft Office. ?	Experience with content management systems.  ?	Knowledge and interest in a variety of sports. ?	Ability to use their own initiative and to be imaginative &amp; creative. ?	Forward thinking with an interest in improving current practices and procedures. ?	Recent experience of working in a Sportsbook/egaming publishing environment would be beneficial.   Behavioural Competencies  Successful candidates must be able to demonstrate a basic knowledge of Customer Service, keen knowledge of sports and sports betting ? with particular focus on the Austrian and German markets, and excellent writing skills.  ?	Excellent communication skills. ?	The ability to multi-task within a small, driven team. ?	Good team player and flexible to work 5 out of 7 days, evenings and weekends.  ?	Comfortable with change and keen to challenge and improve existing processes. ?	Ability to look for solutions and generate positive recommendations.   ?	Working attitude striving for thoroughness and perfection.  ?	Ability to think and act fast under pressure. ?	Ability to work to immovable deadlines.   Key Relationships:  ?	Design Team ?	UAT ?	Gaming Operations ?	Trading Team ?	Sports Information Department ?	Sports CRM Team ?	Marketing ?	Customer Services ?	3rd Party Translation Companies  ]]></description><pubDate>Wed, 14 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276467</guid></item><item><title>CASINO RETENTION MANAGER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276161</link><description><![CDATA[THE ROLE:	The Retention Manager will have overall responsibility for initiating and implementing retention strategies in order to retain and optimise profitable players:  Key Responsibilities include:  ?	 Actively monitoring and analysing different player segments in order to initiate appropriate retention resolutions to maximise revenues ?	 Effectively managing and leading the Retention Team, ensuring individual and team creativity, performance and development is encouraged and embraced ?	 Initiating and implementing new initiatives to optimise results of the VIP and PVIP channels ?	 Being creative in the development of brand promotions and campaigns ?	 Planning and fully utilising any communication channels available and thinking creatively of different ways to optimise such channels ?	 Creating weekly and monthly reports to monitor the success of campaigns ?	 Continuous monitoring of bonus costs ?	 Developing, implementing and maintaining the marketing communication strategy for our customers including the development of customer surveys ?	 Supporting the Internal Marketing channel to optimise the LTV of players ?	 Working closely with the Operations Manager to ensure the efficient running of campaigns and promotions ?	 Working closely with the Marcom Team to ensure requirements for content for promotions and campaigns are effectively communicated and executed ?	 Working closely with the Acquisition teams to support the growth of the marketing channels ?	 Regular reporting against Retention and Company KPI?s ?	 Adjusting the work plan and priorities to take account of any market event and revenue changes ?	 Developing processes and procedures to continually  improve efficiency within the team and to influence efficiencies across other teams   THE PERSON:	?	 3-5 years experience of working in the online gaming industry ?	 Professional Marketing qualification or demonstrable competence at this level ?	 Proven experience of managing and motivating teams ?	 Sound management and leadership skills ?	 Extensive experience and understanding of Casino products and excellent knowledge of casino offers and campaigns relating to different segments ?	Previous marketing experience that related to different segments (offers, cost effective campaigns, approach, communications etc.) ?	 Creative marketing knowledge and highly creative in approach ?	 Extensive experience and knowledge of CRM systems ?	 Strong knowledge and experience of Retention tools and initiatives ?	Ability to take forward and execute projects across company or with other departments with timely manner ?	Analytical skills - to be able to create actions based on analysis of campaigns and segments KPI?s , also to be able to optimize campaigns and promotions based on analysis   ?	 Ability to lead and manage new initiatives with the Marcom, Analytics and Product/Project Teams ?	 Strong organising and prioritising skills ?	 Results driven ?	 Visionary approach ?	Ability to work under pressure and in a timely manner  ?	 Flexible approach  ]]></description><pubDate>Fri, 09 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276161</guid></item><item><title>SENIOR DEVELOPER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276160</link><description><![CDATA[Job Purpose:  ?	Responsible for developing high quality software end to end. The successful applicant will be involved in all aspects of the software design lifecycle. ?	Architect solutions so they are simple, scalable, maintainable and easy to change. ?	Mentor other team members in Java/ development.  Duties and Responsibilities: ?	Interpret business requirements and where appropriate technical specification documents. ?	Perform coding using best practice ?	Investigate, analyse and fix reported defects. ?	Continually improve code ?	Perform maintenance programming and correction of identified defects. ?	Communicate with other departments (to educate support staff, manage releases and communicate changes) ?	Identify inefficiencies and where necessary implement changes to fix the end to end development process  Skills / Attributes Required ?	Passion for programming ?	Demonstrable Software Development experience ?	Commitment to test driven development ?	Knowledge of common design patterns. ?	Experience of enterprise application development ?	Knowledge of database architecture and design ?	Ability to identify functional and non-functional requirements. ?	Ability to code software according to published standards and design guidelines. ?	Flexible attitude, ability to perform under pressure. ?	A commitment to quality and a thorough approach to the work.  ?	Pragmatic approach to problem solving ?	Ability to work well within a team ?	Good communication skills  ?	Strong views loosely held   Technologies used  ?	Java ?	Spring + Spring Integration ?	Maven ?	SVN ?	Hudson ?	Flex ?	Blaze-DS ?	Application servers eg Tomcat, Weblogic. ?	RDBMS eg Oracle ]]></description><pubDate>Fri, 09 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276160</guid></item><item><title>DBA - DATABASE ADMINISTRATOR</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276156</link><description><![CDATA[Our Client is a leading online betting &amp; gaming business, offering a great choice in sports betting, entertainment betting, Bingo, Casino, Poker, and Vegas and Skills games using the latest interactive technology.   With offices all over the world, our client continues to grow internationally and increase its customer base.    In order to offer these great products in a vast array of countries and continually develop our offering, our client  demands high quality IS staff to help shape our technical capability to support the continued success of the business. Job purpose  The Development Database Administrator will be a part of the data management team responsible for feature design and development. In addition the Development Database Administrator will be responsible for ETL Development and Database Architecture. The Development Database Administrator will reports to the Online Data Architect, has no direct reports or any budgetary responsibilities.  Must be able to work autonomously and as part of a complex matrix structure.    IT Delivery, Quality and Availability  Working across both production environments and providing development resource on a project basis:  Responsible for database design and architecture, including base definition, and structure documentation Offer consulting on optimal architecture and data models Perform business requirement analysis, project management, support and other duties consistent with this level of responsibility Follow best practices and policies/procedures set out by the data management team Produce essential reports on a daily, weekly, monthly or ad hoc as necessary Create and manage schema documentation and other technical artifacts relating to development Aid in diagnosing the cause of database incidents through a structured process of investigation and knowledgebase content Interact with other support functions to assist with minimising the impact and resolving of database incidents and re-occurring events Monitor key areas of growth and interact with capacity planning management to ensure future requirements are captured Effectively assess the risk and impact of all database modifications Contribute to the service knowledgebase and provide knowledge transfer to colleagues and other support teams as required Liaise with third party and software vendors for support as appropriate Propose and implement improvements to service  Qualifications, Skills and Experience Essential: ?	Technical experience in a number of database technologies from: Oracle, MS SQL Server, Informix and MySQL. ?	Very competent SQL skills for multiple platforms including Oracle, Informix and SQL Server. ?	Broad understanding of database architectures and the latest database technologies ?	Experience in implementing and interpreting database monitoring ?	Experience of performing database and query performance tuning ?	Capable of installing and patching RDBMS software across a number of platforms ?	Capable of capturing and assisting with database sizing and capacity planning ?	Highly focused on providing service with a diligent, meticulous and reliable approach to all work undertaken ?	Broad understanding of the requirements for OLTP and Data Warehouse systems. ?	Data modelling and database design experience ?	Good understanding of query and procedural database code  Desirable: ?	Degree in an IS Discipline ?	Understand issues of working with enterprise, high availability systems  ?	Good exposure to underlying operating systems, hardware, storage systems and networks ?	Experience in implementing database backup solutions and performing database recovery ?	Experience with ETL/ELT tools, ETL programming and methods of data extraction. ?	Experience in database support in n-Tier Environments ?	ITIL Foundation Certificate in Service Management ?	An understanding of the bookmaking industry Other Information This role will involve travel between Gibraltar and Leeds. ]]></description><pubDate>Fri, 09 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276156</guid></item><item><title>RUBY ON RAILS DEVELOPER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276155</link><description><![CDATA[My client is seeking a talented web developer to push forward our brand new mobile website.  Profile -------  - Detail-oriented; - Must write well-structured, readable, well-documented code (should show us code samples they're particularly proud of); - Comfortable with HTML, CSS, unobtrusive JavaScript, jQuery and jQuery UI; - TDD oriented, loves Git; - Familiarity with Redis and MySQL;  Responsibilities ----------------  - Rapidly fix bugs and solve problems; - Play a key role in product development and the direction of the feature set;  A rock-star candidate has -------------------------  - Experience with mobile frontend development; - Uncanny obsession in regards to reducing bandwidth usage/network calls on the application; - Has used NodeJS one way or another; - A GitHub or StackOverflow profile  Perks -----  - Agile product development and Scrum practices; - Work in a great, fast-paced environment. New department, new technology; - Your OS of choise (Mac OS X, Linux, Windows); ]]></description><pubDate>Fri, 09 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276155</guid></item><item><title>JUNIOR RELATIONSHIP MANAGER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276152</link><description><![CDATA[ Integral management and development of EAM relationships  ?	Managing and advising External Asset Managers in all aspects of banking business ?	Ensuring the smooth, rapid processing of business ?	Processing and monitoring stock exchange, payment, and other bank responsibilities (including troubleshooting) ?	Supporting External Asset Managers in acquiring new end clients  ?	Identifying the concrete needs of External Asset Managers and coordinating product &amp; solution specialists (e.g. tools, investment advisory, PLF advisory) ?	Selling various products (investment products, loans, etc.)  ?	Drawing-up and ensuring the implementation of an EAM development plan ?	Arranging and providing support for various marketing activities ?	Ensuring a high level of satisfaction with all our services and products for our external asset managers ?	Acquiring new EAM clients  ?	Carrying out all administrative tasks in connection with client- and EAM relationships, particularly in   ? ensuring the smooth, rapid processing of administrative business tasks ? processing and monitoring stock exchange, payment, and general bank orders (including troubleshooting) ? opening and closing EAM and client relationships ? organizing client meetings ]]></description><pubDate>Fri, 09 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276152</guid></item><item><title>ONLINE SPORTSBOOK CONTENT MANAGER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276145</link><description><![CDATA[The Candidate  will primarily be responsible for scheduling, administering and maintaining all dynamic and static content on the German language sportsbooks (primarily German &amp; Austrian).       You will be responsible for:  ?	Work with trading to ensure comprehensive and relevant markets are produced .  ?	Cross sell of all egaming products to German &amp; Austrian sportsbook customers. ?	Provide relevant KPIs to update senior management on site performance. ?	Work with the customer acquisition team to maximise conversion rates.  ?	Schedule and prioritise the annual, monthly and weekly sporting calendar  ?	 Manage the daily activities of the Germanic team including Line Management responsibilities for the team?s Austrian Sportsbook Site Manager and German Publishing Content Editors. ?	Provide translation services and support for egaming products.     Other duties and responsibilities:  ?	The publication of all dynamic editorial content to the German &amp; Austrian sportsbooks.  ?	The monitoring and checking of the sportsbook to ensure sporting events and sports betting markets are correctly displayed and prioritised as per the customer demand. ?	Work with the egaming product managers to ensure that all egaming cross sell is undertaken. ?	Provide prioritised sporting calendars.  ?	As the point of contact for site issues, the Site Manager is expected to check and test that all customer facing products, marketing campaigns and applications are working to specification and that the appropriate support is being provided by the operations teams. ?	Develop the customer offering for the sportsbook (and egaming), proposing business and product development initiatives that will increase the core business metrics. ?	Source, collate, present and analyse data relating to competitor activity in the German &amp; Austrian sports betting communities.            Skills &amp; Experience Required    The ideal candidate will be educated to degree level or have a strong academic background. You will be a Native German speaker who is also fluent in English and have strong written and verbal skills in German, with the ability to write intelligent and engaging sports betting content. Also required is a strong commercial awareness and knowledge of online marketing with a well developed knowledge and experience of betting products and the trading markets they operate in to deliver profit. A previous history of using CMS tools would be an advantage a long with excellent analytical skills and the ability to assimilate data and understand trends.  ]]></description><pubDate>Fri, 09 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276145</guid></item><item><title>VIP &amp; KEY ACCOUNT DIRECTOR</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276144</link><description><![CDATA[MAIN RESPONSIBILITIES  ?	To manage a team of VIP Managers across all products within the clients business, based both in the UK and Gibraltar, to include the setting of achievable targets and the performance management of each individual employee within the team  ?	To create a Key Account strategy focused on the recruitment, retention and re-activation of large staking customers primarily from the UK  ?	Initiate new and creative campaigns and communication for both current and potential VIP and Key Accounts   ?	To create a performance-related remuneration model for Key Account employees and ensure all KPI?s monitored, measured and reviewed.   ?	To introduce and recruit new Elite, VIP &amp; Key Account customers to the clients international business  ?	To manage the clients hospitality budget and provide detailed business rationale for investment and post hospitality performance.   ?	To build a customised and potentially tiered loyalty program to ensure customer lifetime values are maximised from all key accounts as a continuous process.   ?	To report on the performance of all areas of the Key Account function  ?	Help ensure the delivery of excellence and professionalism across all customer interaction and contact.   ?	Ensure effective collaboration with all product heads to deliver targeted bonuses, rewards and promotions   ?	Ensure a full financial forecast is set to encompass all costs and spend with predicted and actual returns.          SKILLS REQUIRED   ?	Strong leader with experience of dealing with complex departments  ?	Energetic, enthusiastic individual with a strong commercial acumen  ?	An analytic mind who can spot business trends and react quickly to them  ?	A knowledge of online and telephone gaming would be advantageous  ?	Interest in and enthusiasm for Sports   ?	Excellent communicator at all levels   ?	Proven Financial ability   ?	Excellent collaboration and influencing skills  ?	Act as an ambassador for the clients, brand and reputation. ]]></description><pubDate>Fri, 09 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276144</guid></item><item><title>PRODUCT DESIGNER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276132</link><description><![CDATA[Responsibilities: Working closely with internal product &amp; development teams and business stakeholders you will be required to design intuitive and engaging Web and Mobile User Interfaces across product verticals - Sports, Casino, Poker, Games and Financials. You will:  ?	Ensure produced work is consistent with the creative direction and brand guidelines ?	Ensure work is produced to timescales and deadlines ?	Quality check all personal design and production output to ensure completed work is error-free, meets the brief, and achieves the desired design standards ?	Contribute to department and work related meeting as required to best perform role Skills &amp; Experience: ?	Extensive e-commerce Interface Design experience ?	Experience of creating detailed wireframes and user journeys from business requirements ?	Experience creating supporting documentation, presentations etc? ?	Ability to estimate level of effort for tasks for design initiatives ?	Ability to cover multiple projects and work streams in a fast-paced environment ?	In depth knowledge of user-centered design principles, information and visual design best practices, including design constraints (web standards, accessibility, etc), for web and mobile platforms. ?	Understanding target audiences' needs, tasks, and goals and translating them into creative concepts ?	Ability to balance the goals, objectives and constraints of users, stakeholders and technology ?	High Proficiency in Photoshop and Illustrator as well as keen attention to detail ?	Understanding and Exposure to HTML and CSS ?	Experience with wireframing and prototyping tool Axure ]]></description><pubDate>Fri, 09 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276132</guid></item><item><title>PROGRAMME MANAGER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276128</link><description><![CDATA[Our client is an online betting and gaming company the whole spectrum of products using the latest interactive technology.  They are a fast moving company with offices all over the world.   Our client continues to grow internationally whilst increasing customer base.    You will be responsible for:  ?	Driving through business change to realise benefits for all projects and programmes ?	Delivering a number of approved projects and programmes within agreed timescales and budgets ?	Ensuring that projects are planned, managed and reported across all international locations ?	Undertaing assurance activities.  ?	Identify and ensure appropriate actions are taken to resolve / mitigate against key issues, risks and dependencies across projects and programmes ?	Ensuring the smooth delivery of the project portfolio ?	Matrix manages a team of Project Delivery resource (PMs, Architects, Developers, Analysts, Support/Service, 3rd Parties etc.)        ?	To ensure all projects and programmes are agreed with the business and prioritised accordingly  ?	Manage the business portfolio, pipeline and budgets ?	To manage the Design, build and software test of the business applications or Infrastructure projects and programmes.  ?	To own and provide effective management of Suppliers for the delivery of new and changed applications, ensuring that they meet their obligations  ?	Ensure that the necessary resources are committed to projects ?	Identify and manage  project dependencies across the portfolio ?	Work with the Executives in order to maintain awareness of business needs and concerns at all times; ?	Influence project stakeholders and take responsibility for driving the project through with the project lead; ?	Understand the budgeting and cost elements of the project portfolio and the detailed breakdown of components;  ?	Develop a quarterly forecast as required to ensure future requirements are catered for. ?	Create team spirit and ensure morale is maintained at high levels through effective communication ?	Ensure that team / individuals all have clear understanding of roles and responsibilities as well as an understanding of the wider business priorities and how their activities fit into the wider business goals ?	Ensure that resources are managed to ensure optimal utilisation ?	Projects are delivered to time, cost, quality and scope ?	Stated business benefits are realised for all projects  This role reports directly into the Programme Director but will provide day to day delivery management for the Head of Special Projects.    You will also be responsible for the management of permanent and contract staff as necessary.  You will have budget responsibility with the business lead.  The workstreams will comprise a mixture of programmes and projects.  International travel will be required.   The successful candidate will be educated to degree level, and have gained Project Management qualification or certification.  You will have minimum 5 years experience in a project management role, with  previous experience of managing projects through the full Project Life Cycle using a structured methodology such as PRINCE2, and also Agile techniques.  Previous experience of line management and developing a delivery team is essential.  In addition it would be a benefit if you had previous experience in Gaming Industry and knowledge of Data Warehousing principles, concepts and implementation with knowledge of Business Intelligence, Customer Relationship Marketing solution implementation and development ]]></description><pubDate>Fri, 09 Sep 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=276128</guid></item><item><title>VIP &amp; Key Account Director</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=269468</link><description><![CDATA[Our clients are a leading online gaming company who are seeking a VIP and Key Account Director to be based in London. The Role:	 You will manage a team of VIP Account Managers across all products within the company portfolio. You will be responsible for setting achievable targets and you will manage the performance of each individual employee within the team. Responsibilities: ?	To create a Key Account strategy focussing on the recruitment, retention and re-activation of large staking customers ?	Initiate new and creative campaigns for both existing and new VIP and Key Account holders ?	Monitor, measure and review all KPI?s ?	To introduce and recruit new Elite, VIP customers to the International business ?	To manage the hospitality budget and provide detailed rationale for investment ?	To build a customised loyalty program to ensure customer longevity ?	To report on all areas of the Key Account function ?	Ensure effective collaboration with all product heads to deliver targeted bonuses, rewards and promotions ?	Ensure a full financial forecast is set to encompass all costs and spend with predicted and actual returns  Experience / Skills: ?	A strong leader with experience of dealing with large, complex departments ?	Analytical approach with the ability to identify business trends ?	A knowledge of online and telephone gaming would be advantageous ?	Proven financial track record ?	Excellent collaboration and influencing skills ?	Energetic and enthusiastic individual with  strong commercial acumen  ]]></description><pubDate>Tue, 19 Jul 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=269468</guid></item><item><title>Operations Manager (Contact Centre), Gibraltar - EU Applican</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=268586</link><description><![CDATA[Our clients are a leading online gaming company based in Gibraltar who are seeking an Operations Manager reporting to the Operations Controller. The Role:	 To optimise operational effectiveness of the business unit ensuring that the Operational team deliver a competition beating service and support the overall business goal. Delivery of a truly exceptional betting experience for VIP clients is paramount. Responsibilities: ?	To be accountable for the operational performance of the contact centre ?	Be the key contact for ensuring that back office systems are running smoothly and manage the fixing process which involves working closely with the telecommunication  and IT teams ?	To achieve agreed KPI?s ?	Focus on retention, absence, reward and recognition ?	Ensure business continuity planning and adherence ?	Manage, lead and develop direct reports ?	Ensure business initiatives are embraced and targets are reached ?	Deal with customer service feedback and ensure appropriate action is taken ?	Improve performance against mystery shopper Experience / Skills: ?	A Strong understanding of the sports and gambling industry ?	A Proven Problem solver and experience of working in a contact centre environment  ?	A highly effective communicator  ?	Proven track record of analysing daily figures and assessing their results ?	Good business aptitude ?	Proven track record in making commercial decisions ?	Experience of managing staff in a contact centre environment ?	Able to travel as and when required (including overseas travel) ]]></description><pubDate>Tue, 12 Jul 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=268586</guid></item><item><title>Senior Website Analyst, Gibraltar ?EU Applicants Only</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=268463</link><description><![CDATA[Our clients are a leading online gaming company based in Gibraltar who are seeking a Senior Website Analyst reporting to the Website Manager. The Role: The purpose of this role is to provide customer insight using statistical analysis by defining and monitoring reporting and using ad-hoc analysis of online user behaviour, transactional activity, site performance indicators and other key metrics in order to optimise the customer experience and to drive effective online decision making. Responsibilities: ?	To specify and Project Manage the implementation of tracking tags across all company websites ?	To ensure that reporting is in place to measure and communicate. Proactively optimise reporting and ensure it is relevant to product and business Managers ?	Assist with site investigations, testing, customer surveys and studies ?	Provide insight and evidence in order to make recommendations ?	Effectively track new site developments ?	Analysis o f data to identify how best to optimise conversion across the site ?	Provide analysis into specific issues / problems regarding customer behaviour and make recommendations where necessary ?	Monitor and report on availability and performance KPI?s  Experience / Skills: ?	Experience using Web analytics solution (such as Unica, Omniture, Webtrends, Google etc) ?	Advanced data reporting (such as Crystal Reports, SQL) ?	Understanding of Web best practice and Web conversion / funnel metrics ?	Highly numerate and commercially aware ?	A good understanding of website technologies (such as javascript, AJAX) ?	Ability to make recommendations and influence Senior Management ?	Advanced Excel skills ]]></description><pubDate>Mon, 11 Jul 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=268463</guid></item><item><title>RUBY TEST DEVELOPER, Gibraltar - EU Applicants Only</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=267748</link><description><![CDATA[As an agile tester you are a fully-fledged, first-class member of the agile team and you will participate in planning, estimating, scheduling, retrospectives and any other team activities. You will generally be a thoughtful, analytical problem solver that can add a unique perspective to the team in terms of identifying potential road blocks and dependencies early in the process. You will take the lead on incorporating automated acceptance tests into CI and raising the visibility of end-to-end and scenario testing results.  You will have experience with Ruby on Rails and be familiar with various testing frameworks. You will have the ability to perform QA automation and testing. You will be able to carry out manual testing and and defect finding. You must have excellent communication skills and good attention to detail.]]></description><pubDate>Tue, 05 Jul 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=267748</guid></item><item><title>Assistant Legal Advisor, Gibraltar - EU Applicants Only</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=267303</link><description><![CDATA[Position: Assistant Legal Advisor, Gibraltar ? EU Applicants Only  Our clients are a leading online gaming company who are seeking an Assistant Legal Advisor to join their Gibraltar operation. The successful candidate will advise in relation to legal risk management issues.   Responsibilities: ?	Identify, analyse and provide commercially focussed and practical advice on legal and commercial risk issues. ?	Advice on issues generated by commercial contracts covering areas such as software development and licence agreements, financial agreements, marketing and affiliate agreements and customer-facing terms and conditions. ?	Risk Management is required in relation to intellectual property matters, specifically in relation to the brands which are owned and / or operated by the business ?	Defensive or Offensive dispute management ?	An understanding of the regulatory environment in which the business operates specific to the gambling sector, but also in relation to data protection and consumer law. ?	Dispute resolution with customers and suppliers is also a significant area. ?	Preparation and delivery of training sessions and relevant materials including guidelines. ?	  Experience / Skills Required: ?	Advising on a wide range of commercial contracts, ideally as an in-house lawyer, and ideally in the technology / IP / Marketing sector. ?	Basic knowledge of IP law, data protection legislation and consumer law. ?	Strong drafting, negotiation and project management skills and experience required on English Language and English Law contracts gained in a leading law firm or comparable in-house role. ?	Expected PQE range if 2-4 years.  ?	Ideally you will have experience in: o	Dealing with a wide range of issues relating to substantial consumer brands o	Experience in dispute management and resolution o	Knowledge of UK Gambling law, licensing and practice o	Knowledge of UK Marketing law and practice o	Knowledge of EU law  The role offers a competitive salary and will be predominantly based in Gibraltar. ]]></description><pubDate>Fri, 01 Jul 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=267303</guid></item><item><title>TEAM LEADER (Developer), Leeds</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=262342</link><description><![CDATA[? Responsible for developing high quality software end to end. The successful applicant will be involved in all aspects of the software design lifecycle. ? Architect solutions so they are simple, scalable, maintainable and easy to change. ? Mentor/ manage other team members in Java/ development.  Duties and Responsibilities: ? Interpret business requirements and where appropriate technical specification documents. ? Perform coding using best practice ? Investigate, analyse and fix reported defects. ? Continually improve code ? Perform maintenance programming and correction of identified defects. ? Communicate with other departments (to educate support staff, manage releases and communicate changes) ? Identify inefficiencies and where necessary implement changes to fix the end to end development process ? Responsible for a team of 5- 10 developers ]]></description><pubDate>Mon, 23 May 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=262342</guid></item><item><title>SENIOR DEVELOPER - Leeds Based</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=262341</link><description><![CDATA[? Responsible for developing high quality software end to end. The successful applicant will be involved in all aspects of the software design lifecycle. ? Architect solutions so they are simple, scalable, maintainable and easy to change. ? Mentor other team members in Java/ development.  Duties and Responsibilities: ? Interpret business requirements and where appropriate technical specification documents. ? Perform coding using best practice ? Investigate, analyse and fix reported defects. ? Continually improve code ? Perform maintenance programming and correction of identified defects. ? Communicate with other departments (to educate support staff, manage releases and communicate changes) ? Identify inefficiencies and where necessary implement changes to fix the end to end development process ]]></description><pubDate>Mon, 23 May 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=262341</guid></item><item><title>AGILE TESTER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=262334</link><description><![CDATA[As an agile tester you are a fully-fledged, first-class member of the agile team and you will participate in planning, estimating, scheduling, retrospectives and any other team activities. You will generally be a thoughtful, analytical problem solver that can add a unique perspective to the team in terms of identifying potential road blocks and dependencies early in the process. You will take the lead on incorporating automated acceptance tests into CI and raising the visibility of end-to-end and scenario testing results.  You will have experience with Ruby on Rails and be familiar with various testing frameworks. You will have the ability to perform QA automation and testing. You will be able to carry out manual testing and and defect finding. You must have excellent communication skills and good attention to detail.]]></description><pubDate>Mon, 23 May 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=262334</guid></item><item><title>Head of Affiliates</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=261223</link><description><![CDATA[Head of Affiliates Responsibilities  The role calls for precision and accuracy as well as confidence and the ability to question affiliates and discover ways to help to grow their sales and revenue. ? To assist with all affiliate marketing activity. ? To manage the affiliate team and develop their roles as affiliate coordinators. This includes: Coordinating their work flow so that they carry out their roles efficiently.  Ensuring all staff are fully trained on all aspects of the job. Carrying out regular staff reviews.    ? Responsibility for managing affiliates to increase revenue, clicks and overall ROI. ? To maintain weekly contact via phone and email with affiliates to establish a relationship and assist them in maximising revenue.  ?To contact affiliates to offer advice on how they can be more successful. To include recommending packages for them to run and offering incentives. Outline KPI?s and provide consistent reporting for all marketing campaigns. ? Maintain a report on what campaigns the top 20 affiliates run, what products they prefer and which creative? enable affiliates to produce best ROI ? Respond to affiliates as and when required and also to monitor various affiliate forums daily and to respond to postings as and when required. ? Carry out competitor analysis on an ongoing basis. ? Be aware of affiliate events and research relevant networking opportunities. ? Attend regular affiliate meetings and manage expectations of all affiliates. ? Report monthly on percentage growth of clicks, revenue and EPC per affiliate in your top twenty affiliates to show growth month on month. ? Approve restricted campaigns to affiliates when requested. ? Daily affiliate management including ongoing development and deployment of: fresh marketing creative, affiliate communications such as eNewsletters, offers, affiliate payments, and dispute resolution.  ? Recruit new affiliates, and strategic partners.  ? Oversee the development and distribution of marketing tools and sales creative to affiliates.  ? Establish channels of communication to ensure all affiliates and joint venture partners have access to marketing tools, and to develop custom marketing material as required.  ? Work closely with the Affiliate Managers to build and expand the affiliate program.  ? Initiate new campaign ideas, incentives, and bonus offers.  ? Develop annual affiliate campaign calendar and rollout plans.  ? Work with the creative team to ensure company brand guidelines are adhered to.   Product Development Responsibilities  ? Advise the product development manager and assist in research for any Affiliate software/educational product related to the affiliate program .  Qualifications  ? Experience in affiliate program management.  ? Documented track record of successful affiliate recruitment, including program performance data.  ? Must possess strong knowledge of the affiliate marketing industry  ? Must be able to document a strong understanding of both legal/ethical and illegitimate/unethical affiliate marketing practices, including thorough knowledge of how fraudulent activity can be detected and prevented.  ? Must be fluent and experienced in the process of prospecting, contacting, and recruiting affiliates.  ? Prior experience in web-based informational/educational product development, or in development and testing of online sales creative, is preferred.  ? Must be fluent and learned in the internet marketing sales process, including email marketing, search engine optimization, pay-per-click advertising, and blog/forum marketing. ]]></description><pubDate>Thu, 12 May 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=261223</guid></item><item><title>Flash Designer</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=261221</link><description><![CDATA[JOB DESCRIPTION  Role:	Flash Designer  Department:	Creative  Reporting to:	Creative Manager    RESPONSIBILITIES  ?	Using Flash and Actionscript, create interactive graphics to support both the website and our affiliate teams in marketing the company?s brand.  ?	Working with video editing software to create streaming for banner and video content.  ?	Work with the Marketing Team to suggest and implement new concepts and marketing strategies.   ?	To work with other members of the Creative team in terms of further developing web technologies to the benefit of the overall brand.  ?	To continually monitor our competitors to ensure our designs relate to market trends.   TECHNICAL SKILL SET  ?	Superior Skills in Flash and Actionscript. ?	Video Editing skills an advantage (Final Cut Pro / After Effects). ?	Skills in the Adobe Creative Suite, including Dreamweaver, Fireworks, and Photoshop an advantage. ?	4-5 years experience within a Web Design environment, exhibiting extensive knowledge of working processes. ?	Understanding of brand identity, colour theory and typography techniques. ?	University Degree preferred. ?	Excellent Organisational and Communication skills. ?	Understanding of best practice and techniques. ?	Online gaming experience an advantage. ?	Portfolio of work examples essential. ?	Excellent attention to detail essential. ?	Superior time management skills essential. ]]></description><pubDate>Thu, 12 May 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=261221</guid></item><item><title>Head of Software Development</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=261200</link><description><![CDATA[Position:  Head of IS Development Industry:  Online Gaming Our clients are a dynamic forward thinking online gaming company whose operations are based in Gibraltar and Leeds.  They are looking to recruit a Head of IS Development on a permanent basis to support and enable business change. The successful candidate will be responsible for shaping the forward view of internal development.  Ensuring that projects on time ensuring that a high level of quality is maintained.  You will also work with business owners to plan and prepare for new projects ensuring that adequate resources are in place.  Prioritising resources across all of the software development projects.  This role is extremely deep ? it requires the individual to operate at a high level, and also be able and willing to be hand on, working on development projects. You will be responsible for driving forward the ethos on continuous improvement, looking for ways to increase the skill set of the group.   You will manage, mentor and develop the software development team and ensure that software development supports and facilitates the company?s strategic goals. Continuously improving IS Services so that the client is capable of supporting the rapid growth objectives of a global e-commerce business. Other areas of responsibility: ?	Define and adhere to established development policies. ?	Centred around Agile development techniques, continuous development, and test driven development. ?	Work closely with PM?s, Architects, Analysis etc to ensure all and fully integrated into the development lifecycle. ?	Coaching and mentoring the IS development team. ?	Support the head of architecture. ?	Recruit and train staff. ?	Involvement with coding. The successful candidate will have a proven track record in a similar role, with a passion for Agile development.  Ideally you will have had exposure to mobile application development, as well as extensive software application development with Java, JEE and Oracle.  You will have proven leadership and mentoring skills, as well as excellent communication and presentation skills.  You must be willing to travel and be prepared to operate at a high level but also be hands on. Please email me for a full spec. ]]></description><pubDate>Thu, 12 May 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=261200</guid></item><item><title>CRM Manager, Gibraltar - EU Applicants Only</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=254744</link><description><![CDATA[Our clients are a leading online gaming company who are seeking a CRM Manager to join their Gibraltar operation. The successful candidate will be expected develop the CRM process, manage all aspects of customer communication and increase active customer numbers.  Responsibilities: ?	To maintain and develop weekly/monthly customer numbers ?	Maximise revenue returns from the existing customer base ?	Manage all points of outbound communication ?	Identify cross-selling opportunities ?	Plan all retention and reactivation based activity ?	To Create a suite of communication templates to be used for various campaigns ?	Handle and evaluate unsolicited enquiries and marketing opportunities ?	Ensure any capital or resource requirement is supported by a thorough and concise business plan  ?	Identify and address training and development needs ?	Forecasting and budgeting of all costs and expenditures  Experience / Skills Required: ?	A proven track record of having delivered a similar policy in a previous role ?	1-2 year background in betting and gaming ?	An ability to work in a structured way in a fast paced environment ?	Strong communication and interpersonal skills ?	Confidence with liaising with Management at all levels ]]></description><pubDate>Thu, 17 Mar 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=254744</guid></item><item><title>Web Editor ? EU Applicants Only</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=253517</link><description><![CDATA[Our clients are a leading online gaming company who are seeking a Web Editor to join their operation. The successful candidate will have at least 2 years experience in copywriting creating copy for the brand portfolio.  Responsibilities:	 ?	Providing high quality copywriting services ?	Research and Writing of Creative concepts ?	Online and offline campaigns ?	Marketing Copy ?	Headlines &amp; Copy for PR Campaigns ?	Communications Assistance  Experience / Skills Required: ?	Marketing Degree or equivalent		 ?	Content Development ?	Creation of strong pieces of communication ?	Attention to detail  Knowledge of the gaming industry would be advantageous. ]]></description><pubDate>Tue, 08 Mar 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=253517</guid></item><item><title>Italian VIP Host, Gibraltar ? EU Applicants Only</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=253502</link><description><![CDATA[Our clients are a leading online gaming company who are seeking an Italian VIP Host to join their Gibraltar operation. The successful candidate will build, grow and develop the VIP relationship in order to increase loyalty and lifetime value.  Responsibilities: ?	Deliver high service standards by phone, email and chat ?	To offer an enhanced service to VIP members in order to increase satisfaction levels ?	VIP Support, Sales &amp; Risk ?	To Support the Accounts Managers ?	To undertake Retention activities ?	To meet weekly, monthly and quarterly targets  Experience / Skills Required: ?	The ability to build rapport with VIP Players ?	An understanding of VIP expectations and an ability to deliver a first class service ?	Excellent communication skills ?	An ability to see opportunities to increase the lifetime value of VIP players  ?	Proven ability in task management ?	Experience in working within and online Sales / Customer Service environment  The successful candidate will be fluent in both Italian and English and must be able to work flexible hours due to the shift system.  ]]></description><pubDate>Tue, 08 Mar 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=253502</guid></item><item><title>Conversion and Activation Manager</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=253499</link><description><![CDATA[Our clients are a leading online gaming company who are seeking a Conversion and Activation Manager to join their Gibraltar operation. The successful candidate will provide an exceptional service to all members in order to increase sales and overall customer satisfaction.  Responsibilities: ?	To lead the International Conversion Call Centre ?	Maintain a cost effective operation ?	Develop and drive new sales and conversion plans ?	Develop and implement KPI?s ?	Implement suitable systems and processes ?	Devise, manage and implement Conversion campaigns ?	Manage mailing and contact lists ?	Write copy, guidelines and briefing documents for e-mail, chat &amp; telephone ?	Evaluate and report on spend and return of conversion campaigns  Experience / Skills Required: ?	A relevant qualification in marketing, economics at degree level or a proven track record at an equivalent level ?	At least 3 years experience in managing a large sales team or Marketing team within the Online industry ?	Strong leadership and management skills ?	Strong sales and negotiation skills ?	Proven experience in achieving targets ?	Excellent communication skills ?	Knowledge of CRM systems  A second language would be an advantage. Send your CV by e-mail to: peterdunn@elitejobs.eu.com ]]></description><pubDate>Tue, 08 Mar 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=253499</guid></item><item><title>Chinese Speaking Contact Centre Team leader</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251759</link><description><![CDATA[Our clients are a leading online gaming company who are seeking a Chinese speaking Call Centre Team Leader to be based in Gibraltar.  Job Summary  The Contact Centre Team Leader (CCTL) is responsible for the team?s success in delivering excellent customer service by implementing and monitoring individual and team objectives and targets whilst ensuring company policies and procedures are adhered to. Hours will be to cover a 24/7 shift pattern and all shifts will be required to be covered by Management absolute flexibility is therefore a necessity.  Main Duties  Monitor Team performance and activity.  Produce weekly figures and reports  Identify opportunities for business development and conduct outbound activity to generate more customers and revenue  Assist in the interview and recruitment/retention of team members  Perform auditing and quality checking both in real time and historically. 	 Assist in outbound CRM projects, to include checking of email communication.  To assist in building and developing the NGenera Knowledgebase.  To supervise the workload of the team, allocating team members to optomise service provision and administrative support across the hours of the operation of the contact centre.  To monitor the changing needs of the service, liaising with internal and external customers to identify areas for improvement and implementing those improvements to the satisfaction of internal and external customers.  To ensure statistical information is produced, collated and analysed on a daily basis to assist in evaluating the efficiency of the team and to inform resource allocation and service improvements.  To support the Head of Customer experience in the development and implementation of technology and systems to ensure the most effective use of new technology and systems to ensure the most effective use of new technology and opportunities.  To undertake the duties of a Customer service Adviser as and when required to ensure that a high level of customer service is maintained and to undertake any other suties as required, which are commensurate with the grading of the post.  The contact centre comprises of approximate 25 colleagues and all will be managed on a day to day basis by the Team Leader.   The successful candidate?s attributes :  CCTL will report to and on occasion represent the Head of Customer Experience. They will meet regularly to discuss new developments, issues arising and any relevant team matters.  Ability to communicate effectively both orally and written  Ability to influence others  Ability to inspire team with a clear vision and purpose  Ability to cope under pressure and to persevere to achieve goals.  Ability to identify the steps to be taken to achieve targets/objectives and plan to identify and implement the necessary steps.  Excellent knowledge of the product offering and ability to deal with complex and escalated queries in a professional and informed manner.]]></description><pubDate>Mon, 21 Feb 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251759</guid></item><item><title>Web Designer, Gibraltar - EU applicants only</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251670</link><description><![CDATA[Our clients are a leading online gaming company who are seeking a talented middleweight web designer. You will be well versed in all forms of media design and have a thorough understanding of the entire Adobe creative suite. A good knowledge of actionscript would be beneficial. An online portfolio is essential.   Main Responsibilities: ?	Responsible for Creative Design and Front end Development ?	Working with key business stakeholders, web teams and product managers to produce successful and effective promotions from concept through to sign off ?	Produce cutting edge designs for the layout, visual appearance and usability of all websites, microsites and landing pages ?	Design and build web sites and ensure that they are visually effective and easy to use ?	Work with usability study findings and web analytics to continually refine and improve sites ?	To design and build effective HTML emails that work in all email clients and can guarantee maximum penetration ?	Produce site images and multiple banners for the website to a very high standard ?	Building full banner sets in both rich media and static formats for a wide range of products and affiliates  Skills / Requirements: ?	3 years web design experience ?	Good CSS and HTML front end coding skills ?	Advanced Photoshop, Flash, Illustrator and Dreamweaver ?	Good communicator (you won?t be expected to lead the team but definitely be a contributor) ?	Natural creative flair with an exceptional eye for design and detail ?	A good understanding of a websites design lifecycle ?	A good knowledge of design principles, standards and usability centred around the user experience ?	Understanding of brand awareness is essential ?	Ability to work under pressure in a high paced environment ?	Ability to multitask between jobs effectively ]]></description><pubDate>Mon, 21 Feb 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251670</guid></item><item><title>Trader</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251663</link><description><![CDATA[Our clients are a leading online gaming company who have opportunities for experienced Traders, based in Gibraltar, reporting to the Head of Trading. The successful candidates will work as part of a team and have 3+ years experience working in an online sports betting trading environment.   The successful candidates will be expected to:  ?	Have a sound knowledge of trading and to utilise these skills for sportsbook ?	Have a high knowledge of your chosen sport(s) and to utilise this knowledge to enhance profitability as well as to create wherever possible new and profitable markets ?	Manage the created markets to maximise profit by reacting to market forces, both internal and external, client betting patterns and liability exposure ?	Apply your trading skills as stated above to all in-running markets  ?	 Implement and apply all the respective agreed limits / controls on each market in terms of liability, maximum bet and closure time etc ?	Review the profitability of all settled markets  ?	Carry out Customer profiling and analysis and to apply risk ratings, restrictions and notes to a clients account as required ?	Be highly motivated and able to work within your team or on your own. ?	Use sound and reasonable judgement at all times ]]></description><pubDate>Mon, 21 Feb 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251663</guid></item><item><title>Trader</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251662</link><description><![CDATA[Our clients are a leading online gaming company who have opportunities for experienced Traders, based in Gibraltar, reporting to the Head of Trading. The successful candidates will work as part of a team and have 3+ years experience working in an online sports betting trading environment.   The successful candidates will be expected to:  ?	Have a sound knowledge of trading and to utilise these skills for sportsbook ?	Have a high knowledge of your chosen sport(s) and to utilise this knowledge to enhance profitability as well as to create wherever possible new and profitable markets ?	Manage the created markets to maximise profit by reacting to market forces, both internal and external, client betting patterns and liability exposure ?	Apply your trading skills as stated above to all in-running markets  ?	 Implement and apply all the respective agreed limits / controls on each market in terms of liability, maximum bet and closure time etc ?	Review the profitability of all settled markets  ?	Carry out Customer profiling and analysis and to apply risk ratings, restrictions and notes to a clients account as required ?	Be highly motivated and able to work within your team or on your own. ?	Use sound and reasonable judgement at all times ]]></description><pubDate>Mon, 21 Feb 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251662</guid></item><item><title>Internet Content Assistant</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251658</link><description><![CDATA[Our clients are a leading online gaming company who, as a result of significant growth in 2010, now have an opportunity for an experienced individual to join its growing Internet Content and Lottery Team. The successful candidate will be based in Gibraltar and report to the Lottery and Content Manager and Team Leader.  Responsibilities: To ensure that the content team provides a one hundred percent accurate content display on the web site on a 24/7 basis. This involves the following: ?	Check on a daily basis that the content displayed is accurate and produced in a timely and correct manner ?	Complete and take ownership for a daily check list, which highlights which events are being displayed and what times these events must be removed including, home page, promotion page, links and T &amp; C?s buttons ?	Produce an up to date and accurate ?quick link?, section and ?bet in play? area ?	Continue to schedule other works for the other internal departments as far as uploading and removing promotions and events ?	Create scrolling banners, static headlines and quick links ?	Create and check sports book events on a daily basis ?	Create in running events   Skills/Experience Required: ?	In depth sports betting knowledge ?	In depth on-line awareness ?	Understanding of betting markets U.K facing ?	Understanding of on-line marketing ?	Proven track record in promotional markets ?	Eye for detail ?	Decision maker ?	Understanding of margins, betting ?	Display management ?	Knowledge of the lottery product ?	Understanding of sports book CRM ?	Ability to schedule and debate sport book marketing plans ?	English spoken and written a must ?	Understanding of face book and social media ]]></description><pubDate>Mon, 21 Feb 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251658</guid></item><item><title>Head of e-Gaming</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251653</link><description><![CDATA[Our clients are a leading online gaming company who, due to significant expansion and growth during 2010 have an exciting opportunity for an experienced Head of e-Gaming to join the team.  Overview The main purpose of the role is to implement and develop the strategies, practices and resources required to maximize the commercial opportunities for bingo, casino, games, skill games and poker. Reporting to the Managing Director as part of a key senior management team, this is a fantastic opportunity to take your career to the next level and be a key part of the company?s ambitious expansion plans.   Responsibilities ?	Develop, deliver and report on KPIs for e-Gaming ?	Responsible for performance managing all e-Gaming Product Managers ?	Responsible for e-Gaming Customer Service performance ?	Work with Senior Management to set annual budgets and targets for e-Gaming ?	Regularly report to Senior Management on the performance of the e-Gaming products  ?	Manage and develop the e-Gaming customer experience, reviewing all functionalities and making improvements ?	Generate new product ideas and recommend enhancements to existing products, driving and influencing the products? roadmaps ?	Conduct regular competitor analysis and maintain market place awareness ?	Ensure product offers and campaigns are highly competitive in the marketplace ?	Develop &amp; maintain strong relationships with third party suppliers ?	Work closely with suppliers to ensure that the e-Gaming products are operating to their maximum potential ?	Work closely with suppliers to ensure any changes, updates or improvements are implemented efficiently    Requirements ?	Significant e-Gaming product management experience ?	Extensive gaming product knowledge ?	Be a high achiever who has shown in their experience great skill leading teams and working in competitive markets ?	In depth understanding of e-Gaming marketing strategies ?	Strategic planner and thinker ?	Excellent people management skills ?	Entrepreneurial spirit ?	Experience working for an internationally recognised sports/gaming brand ?	P&amp;L management experience ?	Commercial acumen with a proven track record for getting results  ]]></description><pubDate>Mon, 21 Feb 2011 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=251653</guid></item><item><title>TECHNICAL ARCHITECT</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=230154</link><description><![CDATA[Position: Techincal Architect  Industry: Online Gaming  Our clients are a dynamic forward thinking online gaming company. They are looking to recruit a Technical Architect on a permanent basis to support and enable business change.   The successful candidate will responsible for delivering IS services to the Company including the design criteria, non-functional requirements and key performance indicators. You will be leading the development of IS strategy to balance the risk and reward of investment. For this role you will need to be able to demonstrate both technical and solutions architecture capabilities.   Other areas of responsibility:  ?Produce designs and technical specifications.  ?Contribute to design and policing of  o Enterprise Infrastructure  o Technical Architecture  o Solution Architecture  ?Ensuring technology is up to date and able to meet current and future needs.  ?Own and provide technical management of suppliers.  ?Be part of the architectural governance process.   The successful candidate will have extensive experience in software design and development of web based applications. Excellent knowledge of JEE, Linux, Apache, MySQL, PHP, .Net, Oracle. In addition to this you will also need to have knowledge of ESB, SOA, XML, SOAP, HTTP, along with knowledge of architectural frameworks and methodologies. You will also need to have a strong customer focus.  ]]></description><pubDate>Thu, 01 Jul 2010 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=230154</guid></item><item><title>DESKTOP SUPPORT ENGINEER</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=217602</link><description><![CDATA[Job Description      Role:           IT Support Engineer.     Company:    Online gaming.       Good hardware skills desktop and laptop  Server experience with 2003/2008 windows ? build as well  Server hardware experience  Microsoft Exchange mailbox creation and management  Active directory user creation and management ? profiles ? drive mapping ? logon scripts etc  Anti virus software  Imaging software ? Symantec  Backup exec or Netbackup knowledge would be advantageous  Experience in a busy support environment  Able to work on own initiative  Passion for IT  Remote support tools  Quick learner  Ok to do shift work  Flexible  Friendly and approachable ]]></description><pubDate>Tue, 26 Jan 2010 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=217602</guid></item><item><title>FRONT END DEVELOPER, GERMANY </title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=217039</link><description><![CDATA[Elite Recruitment International are recruiting a Front End Developer to join an Internet Software and Services company to be based in Germany.  JOB PURPOSE &amp; SCOPE  ?	To design and implement the front-end for a large new project ?	To work with various product owners to design  new sites and services to compliment the main application ?	To constantly improve with A/B testing the usability and design of the existing application ?	Make wireframes interactively with the rest of the team in planning sessions ?	To keep the business up to date with the latest front-end standards and practices ?	To find beautiful, interesting and fun ways of using and displaying company data to engage customers  SKILLS &amp; QUALIFICATIONS REQUIRED   ?	A great portfolio ?	Wireframing skills ideally with Balsamic ?	Excellent Photoshop / Illustrator ?	Standards compliant semantic HTML5 and CSS3 ?	Javascript ?	HAML / SASS ?	Excellent usability / information architecture knowledge ?	Great communication skills ?	A passion for creating simple interfaces to complex applications ?	A ?can do? attitude  THE PACKAGE  ?	A small fun environment, where your opinion matters and your decisions directly affect the business ?	20% innovation time ?	Railsconf tickets (or tickets to another conference of your choice)  ?	The opportunity to work on small, well tested Greenfield applications ?	A Macbook or iMac of your choice ?	A customized Herman Miller Embody chair  ?	A Mobile Phone of your choice ?	Salary above market rates ?	Regular company sponsored ?Happy Hours? at local bars ?	Assistance with relocation costs and organization ]]></description><pubDate>Tue, 19 Jan 2010 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=217039</guid></item><item><title>Affiliate Manager</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=216579</link><description><![CDATA[Role: 1002	 Affiliate Manager Company: 	Online Gaming     RESPONSIBILITIES  ?	Managing and retaining good viable affiliate and super affiliate traffic. ?	Introducing and securing business from entry level player to VIP. ?	Ensuring all payments are checked validated and made expediently. ?	Ensuring all banners, offers and promotions are current, up to date and relevant. ?	Supply reports and forecasts for line manager. ?	Managing a small team of 3 / 4 individuals.  TECHNICAL SKILL SET  ?	Ideally 3- 5 years experience, having established a network of contacts.  ?	Working knowledge of the commercials and contracts within the sector.  ?	Ability to participate in ongoing strategy and direction.    PERSONAL SKILL SET  ?	Excellent communication skills.  ?	Driven and enthusiastic.  ?	Good numeracy skills.   SALARY  &#163;30-35,000 p.a.  ]]></description><pubDate>Wed, 13 Jan 2010 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=216579</guid></item><item><title>Senior Creative Designer</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=215051</link><description><![CDATA[JOB DESCRIPTION  Senior Creative Designer working with one of the leading online gaming companies.    RESPONSIBILITIES  ?  Following brand guidelines, create banners, headers and other images required for websites and emails within the online gaming brand and its partners.  ?  Using HTML and CSS, create branded emails to support the marketing of the  brand.  ?  Support the Creative Manager in their role as a front line brand guardian to help ensure the integrity of the brand and the brands of  partners.  ?  Support the Creative Manager in mentoring Junior members of the team.  ?  Work with the Marketing Team to suggest and implement new concepts and marketing strategies.   ?  To work with other members of the Creative team in terms of further developing web technologies to the benefit of the overall brand.  ?  To continually monitor our competitors to ensure our designs relate to market trends.   TECHNICAL SKILL SET  ?  Superior Skills in the Adobe Creative Suite, including Dreamweaver, Fireworks, Flash and Photoshop  ?  Excellent working knowledge of FTP, HTML, and CSS  ?  Experience of print design technologies including InDesign, Quark, Illustrator or Freehand.  ? 4-5 years experience within a Web Design environment, exhibiting extensive knowledge and awareness.  ?  Understanding of brand identity, colour theory and typography techniques.  ?  University Degree preferred  ?  Previous examples of mentoring an advantage  ?  Excellent Organisational and Communication skills  ?  Understanding of best practice and techniques  ?  Ability to work under pressure and within tight deadlines   PERSONAL SKILL SET  ?  Ability to work well under pressure  ?  Excellent time management and communication skills  ?  Attention to detail is essential   WORKING HOURS  10am - 6pm, 5 days a week, some weekend work as req?d   SALARY  &#163;35-40,000 5% non cont. pension payment Private health Insurance with AXA PPP  ]]></description><pubDate>Mon, 28 Dec 2009 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=215051</guid></item><item><title>CUSTOMER RETENTION OPERATIONS SPECIALIST, GIBRALTAR - EU APP</title><link>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=308982</link><description><![CDATA[REPORTING TO:	Customer Support Team Leader JOB OBJECTIVE:	Execute &amp; deliver direct proactive retention activities for active players, working within the Customer Support &amp; Retention Operations team for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. RESPONSIBILITIES &amp; ACCOUNTABILITIES: Initiating contact with existing customers/players via phone, in order to increase retention rates and increase lifetime value.  (Will also involve regular additional contact with players via chat &amp; email) Following a Sales approach, actively sell tailored promotions and campaigns to existing players.  Provide additional support as required to enhance the customer?s experience and increase player spend with the company. Meet pre-determined business and individual KPI?s in line with Departmental and Business standards. Maintain an adaptable and dynamic approach to tasks and responsibilities embracing and promoting new business practices and products. Working aligned with Business Service Level Agreements, ensuring exceptional levels of service to customers and a consistent positive customer experience. Ensure Risk standards and practices are adhered to avoid and minimise exposure for the Business to unnecessary risks in line with Business requirements. Proactively seek to further own development, continually identifying potential for growth and development of own skills and performance. Carry out additional tasks and responsibilities as required by the Management and the Business. THE PERSON: Proven outbound phone sales and/or customer retention experience  essential Proven ability to work in a fast paced dynamic environment Have a creative mindset with the ability to learn new products and practices quickly. Highly adaptable must be a self starter with the ability to self motivate and use initiative whilst working within a team. Target focused with experience of working to targets/KPI?s. English essential, additional languages and online gaming experience desirable   ]]></description><pubDate>Wed, 02 May 2012 00:00:00 GMT</pubDate><guid>http://www.ichameleon.eu/elite/Jobs_Details.aspx?RequirementId=308982</guid></item></channel></rss>
